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vice president operations and client relations resume example with 6+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary

Results-driven President with 12+ years of sales, marketing, and operational leadership experience. Articulate, energetic, and passionate about developing relationships, cultivating partnerships, and growing businesses.

Skills
    • Exceptional Change and Growth Management
    • Employee Development
    • Operational Analysis
    • Entrepreneurial Mindset and Emotional Intelligence
Education
The University of Alabama Tuscaloosa, AL Expected in 05/2008 ā€“ ā€“ Bachelor of Science : Geology - GPA :
Professional Experience
Destination Travelcare - President
City, STATE, 09/2022 - Current
  • Manage oversight of the Account Management, Clinical Operations, and Recruitment teams, consisting of 13 professionals.
  • Oversee business development and marketing efforts.
  • Develop and implement strategies and policies in collaboration with executive partners to establish and achieve long-term business objectives.
  • Providing company with strong and sustainable organizational leadership.
Destination Travelcare - Vice President, Operations and Client Relations
City, STATE, 05/2021 - 09/2022
  • Oversee client relationships for 14+ VMS/MSP accounts.
  • Manage internal team of 10, averaging 80-100 traveling healthcare professionals.
  • Resolve issues and recommend actions based on production and compliance reports.
  • Liaise with sales, management, and operation teams to develop solutions and accomplish shared objectives.
  • Stay current on clients' processes, policies, and forms.
  • Collaborate with generators on strategy and execution.
  • Identify opportunities to improve business process flows and overall departmental productivity.
Verizon Wireless - Director of Client Relations and Marketing
City, STATE, 02/2018 - 05/2021
  • Handled negotiation, bookings, and dealings with 14+ MSP/VMS accounts.
  • Monitored all social media platforms and content.
  • Liaised with customers, management, and sales team to better understand customer needs and establish solutions.
  • Supported customers in assessing and addressing needs.
The Social Brand - Consumer and SMB Solutions Specialist
City, STATE, 05/2016 - 12/2018
    • Managed 200+ small-business accounts and served as Apple Brand Ambassador.
    • Collaborated with teams to expand marketing channels.
    • Coordinated meetings between project members and clients to develop ideas, discuss progress, and set goals.
    • Worked with vendors to complete projects according to schedule and specifications.
Mspark - Founder and CEO
City, STATE, 12/2015 - 12/2018
  • Marketing consultant for up to 8 small business owners.
  • Oversee clients' social media accounts, across all major platforms, utilizing various project management programs.
  • Strategize with, and coach, clients' design teams to revamp social media brand and optimize results.
  • Create and maintain online communities for brands.
Paul Mitchell Advanced Education - Brand Manager, Account Management
City, STATE, 01/2015 - 12/2015
  • Team leader specializing in brand management for 30+ account managers.
  • Coordinated monthly brand campaigns for 12 brands.
  • Planned, implemented, and tracked sales and marketing strategies to promote brand products.
  • Recognized with 2 company ā€œhigh-five awardsā€ for innovation, and won business referral contest.
Paul Mitchell The School Birmingham - Corporate Sales Team Trainer
City, STATE, 01/2011 - 12/2014
    • Worked with corporate executive team and oversaw in-person and virtual trainings for 200+ franchise locations.
    • Managed recruitment, training, and development for highly effective sales team.
    • Regularly assessed and improved training program.
Company Name - Sales & Brand Manager
City, State, 01/2009 - 12/2014
    • Managed team of 20+ employees and 150+ students
    • Oversaw monthly salon revenue of $50,000
    • Boosted profits through proactive management strategies.

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Resume Overview

School Attended

  • The University of Alabama

Job Titles Held:

  • President
  • Vice President, Operations and Client Relations
  • Director of Client Relations and Marketing
  • Consumer and SMB Solutions Specialist
  • Founder and CEO
  • Brand Manager, Account Management
  • Corporate Sales Team Trainer
  • Sales & Brand Manager

Degrees

  • Bachelor of Science

By clicking Customize This Resume, you agree to ourĀ Terms of UseĀ andĀ Privacy Policy

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