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Vice President, Operations Resume Example

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VICE PRESIDENT, OPERATIONS
Professional Summary
An energetic leader with a strong ability to transform vision into real programs that create a best in class Facilities Management Program.  Seeking Vice President/Executive Director of Facilities/Corporate Real Estate position.  Highly effective Executive with a proven record of strategic and operational improvements that improved facilities performance and lowered costs.
Skills
  • Exceptional oral and written communication skills
  • Financial budgeting and reporting
  • RPA certification
  • Building operations
  • Report development
  • Critical thinking
  • Vendor sourcing
  • Project development and life cycle

  • Complex problem solving
  • Contract negotiations
  • Strategic objective execution
  • Process improvement
  • Crisis management consulting
  • Cost reduction strategies
  • Research and analysis
  • Human resources management
Work History
08/2006 to Current
Vice President, OperationsScott Hilliard Kosene – Indianapolis, IN
  • Business Development -Developed and landed several major facilities consulting contracts from the point of initial contact to execution

  • Client Services -Served as primary contact with major client key executives and functional area management team

  • Project Management- Architected and led project team for all major projects including comprehensive Disaster Recovery Plan for large Indiana college

  • Consultative Strategic Planning -Introduced and implemented security, information technology and facilities operating strategies for large college, public hospitals, school system and federally funded statewide energy conservation program 

  • Earned the company exceptional testimonials from clients 

  • Built strategic alliances with Purdue University and
    Indiana Housing Community Development Authority that resulted in excellent audit results by the Department of Energy

  • Defined strategy and business plan for Information Technology for large public school district and the 1:1 Computing initiative
05/2004 to 07/2006
Managing PartnerAeon Group – Indianapolls. IN
  • Led start up and launch of facilities consulting firm, which had revenues of $150,000 during the first year

01/1997 to 01/2004
Director of AdministrationBrightpoint Inc – Plainfield, IN
  • Responsible for leadership of the following areas:  Corporate Security, Safety, Human Resources, Quality, Facilities, Food Services and Mail/Copy Services
  • Successfully led effort to create operating procedures across all functional areas for compliance with ISO 9002 Certification
  • Developed and Managed$15 million annual budget and prepared variance reports, as well as submitting capital and operating budgets
  • Developed crisis management plans and was
    the key person to make decisions and recommendations in emergency situations
  • Decreased operating costs by [Number]% by implementing cost control procedures.
01/1989 to 01/1997
Vice President FacilitiesWalker Information – Indianapolis, IN
  • Prepared specifications, solicited bids and approved subcontracts for building services.
  • Developed, reviewed and submitted property operating and capital budgets.
  • Scheduled contractors for maintenance issues.
  • Generated professional networks by engaging in professional, industry and government organizations.
  • Delivered emergency 24-hour on-call service for any tenant issues.
  • Maintained current contract files as prescribed by company contract policies and procedures.
  • Decreased operating costs by [Number]% by implementing cost control procedures.
Education
Accomplishments
  • Strategic Planning Engaged by Ivy Tech Community College, the largest college system within the State of Indiana to audit their facilities for the Central Indiana Region.

  • Developed a strategic plan for the operations and maintenance of their facilities which included development of Energy Management, Operations and Maintenance and Security Policies.

  • Architected the most comprehensive Disaster Recovery Plan in college history serving as Project Team Leader, with responsibility of directing the project across all Ivy Tech functional area managers

  • Developed and received approval by Wishard Executive Team, new security mission statement for Wishard Hospital Security and oversaw development of first security website for the hospital (largest public hospital within State of Indiana)
  • Interfaced with Lawrence Township Schools (MSDLT)Executive Committee to develop Information Technology Strategy for 1:1 Computing for Students and subsequent
    recommendation and installation of WLAN technology
  • Reduced operating expenses for College by approximately $1.5 million by renegotiation of existing HVAC contract and the acceptance of Performance Contracting Proposal
  • Sparked operational efficiency increases by recommendation and implementation of Computer Maintenance Management Systems (CMMS) for school system and college 
  • Zeroed in on security issues at Wishard Hospital after interviewing security staff, emergency room personnel and submitted detailed benchmarking analysis for
    increased staffing resources
  • Process Improvements & Business Growth Increased consulting account revenue for a single long term client from $12,000 to $1, 500,000 over the course of 4 years

  • Lauded by MSDLT Executive Team for automating maintenance and operations processes, while improving turnaround on work orders

  • Commended by IHCDA Executives for development and implementation on simplifying complex reporting requirements of the Department of Energy (DOE), for the Indiana Weatherization Assistance Program.Recognized as one of the best federally funded assistance programs within the U.S." by the DOE

  • Restructured the acquisition process for temporary labor for Brightpoint, while serving as Director of Administration (Human Resources), saving approximately $1,000,000 annually.

  • Ushered in security procedures and systems that resulted in less than .009 annual loss for $300,000,000 inventory for Brightpoint Warehouse (highly desirable wireless telephone products).
Additional Information
  • Personal Information, Accomplishments and Interests YMCA Man of the Year Award (Fall Creek Branch, Indpls. IN) Lay Pastor - Family Guidance Counselor (Caring Place, Indpls. IN) Stanley K. Lacy Executive Leadership Class XIX,(Indpls Chamber of Commerce) Past Board Memberships - Greater YMCA of Indianapolis, Fall Creek YMCA, Big Brothers and Big Sisters of Indianapolis Enjoys working out, have run in several mini-marathons and playing drums
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Resume Overview

Companies Worked For:

  • Scott Hilliard Kosene
  • Aeon Group
  • Brightpoint Inc
  • Walker Information

Job Titles Held:

  • Vice President, Operations
  • Managing Partner
  • Director of Administration
  • Vice President Facilities

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