Senior Operations Manager with experience in analyzing processes and procedures to produce effective change in performance and profitability, managing projects from concept to completion, establishing strategies for optimizing internal operations, and leading cross-functional teams to achieving goals and objectives. Proven success in generating and building relationships, negotiations and developing new revenue streams through excellent interpersonal, communication and organizational skills. Collaborator and proactive leader that recruits, motivates, and coaches teams in policy, tactical planning, and customer resolution.
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