Vice President of Member Experiences Resume Example

Directed and managed all contractual arrangements for all facilities and vendors related to the Association's conference, meetings and events. Responsible for the development and execution of all meeting, events and industry related presence of the associations.

• Managed all logistics of event planning, including contract signing, fee collection, event booking and event promotions.
• Supervised onsite team of four, as well as hotel banquets, audio-visual technicians, and facility management team.
• Ensured smooth training execution by coordinating seminar functions, including site selection, scheduling, marketing, reservations, materials, event management and follow-up.
• Fulfilled contractual obligations, including communications, vendor coordination, schedule creation, budget administration and rehearsal and day of event coordination.
• Cultivated and nurtured relationships with members in strategic vertical markets to support association strategic goals.
• Developed strategy and managed market communications that drove demand.
• Developed innovative sales and marketing strategies to facilitate business expansion.
• Increased revenue by 40% for meeting attendance.
• Increased membership by 25%.
• Increased sponsorship revenue by 50%.
• Developed program content.
• Work with volunteer leaders to balance social and educational content of all meetings and events.
• Supervised onsite staff and vendors.
• Managed administrator coordinator efforts in AR/AP.
• Achieved under-budget and on-time project management to adhere to project goals.

As President & Co-Founder of the PTSO, Inc., I worked in the DC, MD & VA communities as an advocate for education providing resources for parents, students, teacher and all those having an interest which culminated for the past nine years with an annual college fair held each year in Prince George's County, MD bringing in my more than 100 colleges and universities from across the country and more than 3,000 attendees yearly.

• Coordinated collegiate preparatory programs including Annual College Fairs, college and university tours, financial aid counseling, and scholarship development.
• Curated content for newsletters, social media pages and informational packets.
• Connected more than 10,000 students, schools & families with available and relevant resources.
• Developed fundraising initiatives to support organization goals.
• Developed long-lasting partnerships with stakeholders, including state and local government leaders.
• Partnered with various school systems and corporations thru active engagement and exemplary communication.
  
• Networked with local organizations, leaders and consumers, resulting in establishment of new and lasting partnerships and relationships.
• Facilitated community involvement and education of non-profit events by maintaining and developing community partnerships.
• Organized first ever golf tournament benefiting Prince George's County schools.