Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
Executive Profile
A results-driven executive with a proven track record of excellent performance. Demonstrates the ability to lead change and to integrate initiatives cross-functionally and cross-divisionally. Confident and innovative, meets challenges with great energy while promoting the company's vision. As a top performer and key contributor to long-term success, consistently delivers results surpassing targets and exceeding expectations.
Skill Highlights
  • Business acquisition and iIntegration
  • Building a credible and effective HR function
  • Compensation design and execution
  • Change planning and execution
  • Organizational design and Effectiveness
  • Performance management
  • Employee Capability across all levels
  • Executive Influence and team development
  • Talent sourcing, development, and planning
  • Proactive employee relations

Core Accomplishments

Business Integration

  • Architect of all people strategies supporting the $4.5B creation of the Direct Store Delivery (DSD) division and integration of Kraft Pizza and Dreyer's Ice Cream into Nestle USA
  • Led cross functional team to create NestleDSD's cultural framework and executed implementation strategy to ensure rapid national adoption

Talent Management

  • Created a sustainable talent pipeline including the redesign of experienced recruiting/selection, college recruiting, employee development, performance management, succession planning, and upgrade strategy.
  • Oversaw the design and implementation of a national salary structure for all roles, including benchmarking, strategy, change execution, and executive compensation transition.
  • Headed national roll-out of Results and Behaviors approach to performance management.
  • Built a frontline staffing program that reduced cost per hire by 60% and improved time-to-fill by 35%.

Change Leadership:

  • Introduced change management activities supporting all field integration activities leading to Nestle USA's highest organizational health scores and no employee unionization activity.
  • Recommended centers of excellence and organizational design approaches to rapidly replicate best practices across the country.
  • Instituted "scientific" approaches to driving change including project management, employee assessments, communication cadence, and round-table action planning.

Business Impact:

  • Led organizational structure projects reducing salaried headcount 42% over five years, funding required capabilities, improving organizational effectiveness and reducing costs over $75M.
  • Supported Pizza integration with over $125MM in people related synergies and productivity improvements.
  • Drove the integration between route engineering, change management, and frontline compensation resulting in improved speed of deployment and resolution of chronic pay concerns.
  • Launched the development of Frito-Lay's enterprise-wide strategic sequencing project to ensure effective coordination and project execution.

HR Functional Leadership:

  • Attracted, developed, and led team of 58 HR professionals with an operating budget of $10M after joining the organization with 3 non-coordinated lower level HR employees.
  • Created first HR team supporting $2.5B Dreyer's DSD business.
  • Served as co-pilot to President of the DSD division while recommending operational, team development, and individual style improvements
Professional Experience
Vice President, Human Resources, 02/2010 to Current
StrWoburn, MA,

Reporting Relationship: President, Nestle DSD (Indirect to Nestle USA HR Market Head)

Scope: National responsibility for Nestle USA's largest, revenue ($4.5B) and cost ($1.0B) , and people (5,900 employees) division. DSD supports Warehouse, supply chain, route sales, account sales, distributor management, customer delivery systems, and professional functions.

Key brands: Dreyer's/Edy's, Haggen Dazs, Skinny Cow, Nestle Ice Cream Snacks, DiGorno Pizza, California Pizza Kitchen, Jack's, and Tombstone.

Key Business Initiatives: Stand-Up of new division, integration of Kraft Pizza, and Dreyer's Ice Cream into Nestle USA, deliver $125M in integration synergies; Harmonize employee pay, policies, and programs; operationalize new business secured (Dollar General)

National HR Director, DSD Sales, 05/2007 to 02/2010
Charter SpectrumCentral Square, NY,

Reporting Relationship: Executive Vice President Sales and Supply Chain, Dreyer's (Indirect to Dreyer's CHRO)

Scope: National responsibility for startup of HR function supporting route sales, account sales, supply chain, go-to-market, and professional functions.

Key brands: Dreyer's/Edy's, Haggen Dazs, Skinny Cow, Nestle Ice Cream Snacks.

Key Business Initiatives: Creation of "one national company" including centralization of programs and systems to deliver increased operational efficeincy at scale; Build-out of HR team; Design of frontline compensation and recruiting systems; Talent management for new organizational requirements.

Senior HR Director, Transformation & Strategy , 11/2005 to 03/2007
Frito-LayCity, STATE,

Reporting Relationship: Executive Vice President for Transformation, Frito-Lay (Indirect to Frito-Lay CHRO)

Scope: Enterprise responsibility for change management initiatives supporting breakthrough operational innovation and business acquisitions.

Key brands: Lay's, Ruffles, Doritos, Fritos, Tostitos, SunChips, Rold Gold, Cracker Jack, Cheetos, Dips, Stacy's

Key Business Initiatives: Strategic sequencing; Zone of the Future; Route compensation; Geographic Enterprise Solution.

Director, Labor Relations, 03/2005 to 11/2005
Frito-LayCity, STATE,

Reporting Relationship: Vice President Labor Relations, PepsiCo

Scope: National responsibility manufacturing (37 sites and 20,000 employees) contract negotiations, campaigns management, and union avoidance

Key Business Initiatives: Alternative work weeks; local operational constraints; national fleet maintenance shut-down

Region HR Director, PacNW Sales, 03/2003 to 03/2005
Frito-LayCity, STATE,

Reporting Relationship: Vice President, Human Resouces (Indirect to Region Vice President)

Scope: Regional responsibility for $800M business, eight states (AK, WA, OR, ID, NV, MT, UT, WY);

Key Business Initiatives: Sales, cost, and people performance turnaround; Core 4 pilot; Union contract requirements.

MBA: , Expected in 1996
University of Notre Dame - Notre Dame, IN

Grades: 3.97/4.00; Class Rank #3

BBA: Accounting, Expected in 1991
Western Washington University - Bellingham, WA

Grades: 3.42/4.00; Top 10%; Student Body Vice President

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School Attended

  • University of Notre Dame
  • Western Washington University

Job Titles Held:

  • Vice President, Human Resources
  • National HR Director, DSD Sales
  • Senior HR Director, Transformation & Strategy
  • Director, Labor Relations
  • Region HR Director, PacNW Sales


  • MBA
  • BBA

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