vice president resume example with 20+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:

I am a committed, hardworking individual who seeks to add value to an organization. I have over twenty years in Risk Management, Insurance Management and Claim Management experience. My reputation and integrity mean everything to me and I strive to be an asset to my client. I am a certified Paralegal and Certified Professional in Healthcare Risk Management with extensive knowledge of legal liability, risk mitigation strategies and insurance placement and funding mechanisms. Top-performing healthcare risk management professional assisting staff and insurance administrators with risk management support. In-depth knowledge of workers' compensation and safety planning. Managing concurrent objectives to promote efficiency and influence positive outcomes.

  • Knowledge of laws regarding claims and claim settlement practices
  • Advanced knowledge and experience in incident investigation, root cause analysis and mitigation techniques
  • Assisted in creation of online system wide incident and claim reporting system spanning eight hospitals, five freestanding clinics, three physician groups and two sub acute facilities
  • Access, Excel, Visual Basic, SQL and most computer applications
  • Excellent speaking and communication skills
  • Able to reach across all levels of management to accomplish goals
  • Excellent written and oral communication skills
  • Legal knowledge of claim process and settlement practices
  • Broad understanding of Underwriting Principles
  • Broad knowledge of legal proceedings and settlement process
  • Certificates and Licenses
  • ASHRM Member
  • National Paralegal Society Member
Vice President, 09/2016 to Current
Blackrock, Inc.San Francisco, CA,
  • Provide Risk Management services to various healthcare provider clients including hospital systems, physician groups and freestanding care centers
  • Set reserves based on claim type, merit of accusations, strength of defense and external factors including public perception
  • Train and support client risk management staff, provide support for missing or understaffed risk departments
  • Audit claim processing practice and loss runs for accuracy of reserve setting and handling practices
  • Review client insurance coverages, analyze coverage gaps and overlapping coverage
  • Train staff on risk identification, assessments of risk and responding to risk with a pro-active approach
  • Focus on open claim liability case load with an emphasis on moving claims to closure while staying under reserves
  • Handle claim meetings with carriers and staff, act as a resource as needed
  • Assist clients with claim reserve setting and claim settlement strategies
Director of Risk and Insurance Corporate, 03/2006 to 05/2016
AHMC Healthcare IncCity, STATE,
  • Handled day to day risk and claim activity for all locations in system, set reserves and established department goals
  • Worked with brokers and consultants on risk analysis and insurance placement programs
  • Assisted in the development of company wide internal incident and claim reporting system, tested and monitored system providing IT input and upgrade recommendations
  • Handled insurance program renewal negotiations for all lines of coverage with insured values exceeding a billion dollars system wide
  • Attended and facilitated the settling or general liability, professional liability and work comp claims
  • Led investigations for adverse events and unusual occurrences that led to financial loss, including professional liability, general liability and officer/director liability
  • Investigated risks involving actual or potential injury to patients, visitors and employees; collected information necessary to assist in defending claims
  • Worked with General Counsel as needed
  • Reviewed third party contracts for indemnification and insurance language and adherence
Risk and Insurance Vice President, 02/2000 to 03/2006
Gallagher Madison HealthcareCity, STATE,
  • Directed sales and service of all lines of insurance for clients
  • Trained clients on compliance and accident investigation techniques
  • Kept current with law changes and court rulings that may affect liability and risk
  • Met with upper management to access strengths and weaknesses in operations
  • Provided consulting services regarding changes in Insurance and Liability Issues
  • Provided Risk Management for National Clients
  • Handled and direct loss control measure for national clients
  • Handled and market and service book of commercial business of over $5,000,000.00 with a 99% retention level
Claim and Compliance Officer, 11/1997 to 11/1999
Family Health Network/ MedPartnersCity, STATE,
  • Developed company wide policy and procedures
  • On site audits and consulting of hospital and physician groups
  • Attended client and carrier meetings to provide input on liability issues and trends
  • Audited recovery and submission to carriers on behalf of clients across country
  • Handled all property and casualty claim case load
  • Handled credentialing of providers and addressed any provider liability issues that may arise
  • Trained claim and customer service staff
  • Worked with legal staff toward company wide risk mitigation goals
Education and Training
CPHRM Certified Professional in Healthcare Risk Management: Healthcare Risk Management, Expected in 05/2010
American Society For Health Care Risk Management - On-Line And Conference,
Paralegal Certificate: , Expected in
Washington University - St Louis, MO
Bachelor of Arts: Paralegal, Expected in
University of Redlands - Redlands, CA,
Business Degree: , Expected in
- ,
IEA Workers’ Compensation Certified Claim Professional: , Expected in
- ,
  • CPHRM Certificated - 2010
  • Licensed Insurance Broker
  • ARM - Associate in Risk Management for all Business Type
  • HIPAA Compliance certified
  • IEA Workers Compensation Certificate
  • National Paralegal Certificate
  • Lean Six Sigma Black Belt

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Resume Overview

School Attended

  • American Society For Health Care Risk Management
  • Washington University
  • University of Redlands

Job Titles Held:

  • Vice President
  • Director of Risk and Insurance Corporate
  • Risk and Insurance Vice President
  • Claim and Compliance Officer


  • CPHRM Certified Professional in Healthcare Risk Management
  • Paralegal Certificate
  • Bachelor of Arts
  • Business Degree
  • IEA Workers’ Compensation Certified Claim Professional

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