vice president resume example with 20+ years of experience
JessicaClaire
, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.
Skills
Complex Problem-Solving
Proposals and Presentations
Partnerships and Affiliations
Strategic Planning
Experience
05/2021 to CurrentVice PresidentCarlyle | Washington, DC,
Identified problems and implemented solutions to better streamline operations.
Communicated regularly with executive team members to deliver pertinent details related to progress status and direction for projects.
Delivered strategic input into business decisions and deals.
Led team in strategic executive-level planning.
Determined performance goals and offered tactics for achieving milestones.
Networked with industry contacts to gain competitive insights and inform best practices.
Made recommendations to senior leaders on business strategy and initiatives.
Implemented and monitored internal control procedures.
Provided valuable leadership for program team members and third-party consultants.
Managed annual review processes to support business functions and compliance.
Negotiated contract specifications with major vendors.
Directed annual budgeting processes and verified alignment with company objectives.
Identified and established KPIs to improve team efficiencies and sales strategies.
Answered questions from subordinate leadership on relevant regulations and policies.
Developed and analyzed cost vs. revenue metrics to monitor staff performance.
Conducted independent analyses to resolve program deficiencies.
Analyzed market trends and conducted GAAP analysis to update budgeting and forecasting.
Oversaw grant spending and reporting for compliance.
Planned program details according to defined corporate strategy.
09/2005 to CurrentDJAmarr Garage Doors | Phoenix, AZ,
Played mix of songs which matched station format and avoided dead air by closely monitoring length of each song.
Called out to guests via microphone, encouraging dancing and participation in upbeat songs at weddings and other celebrations.
Participated in promotional events in local community, met fans and clients and offered professional station representation.
Mixed, cut and sampled recorded music using DJ controllers, CDJs, or DJ mixers.
Communicated with venue owners to determine music preferences, scheduling and anticipated event attendance.
Set up and operated audio and video equipment at diverse events.
Performed sound checks to verify proper equipment operation.
Promoted services on social media and podcast ads.
Accepted song requests from event guests.
Developed event-specific playlists by aligning music with event functions.
Engaged guests with group dances, competitions and games.
Facilitated written contract completion for bookings.
Drafted invoices for services rendered and collected payments from customers.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Understood and followed oral and written directions.
Met with clients and discussed options for music and particular songs for each special event.
Found and researched stories and cutting news to maintain accuracy of station.
Organized over 1000 shows and created segment sheets for 5000 employees.100
Utilized well-developed communication, active listening and engagement skills when interviewing guests, speaking with callers and taking song requests on-air.
06/1998 to 01/2005Operations ManagerPearl Interactive Network | Columbus, OH,
Recruited, hired and trained crew members on application of projects, customer relations and customer service.
Built strong operational teams to meet process and production demands.
Implemented policies and standard operating procedures and managed quality, customer service and logistics.
Addressed customer concerns with suitable solutions.
Motivated and evaluated personnel for performance improvement and goal achievement.
Guided employees on understanding and meeting changing customer needs and expectations.
Delivered positive customer experiences by implementing effective quality assurance practices.
02/1995 to 01/1998Customer Service RepresentativeWest Telemarketing | City, STATE,
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Answered inbound calls, chats and emails to facilitate customer service.
Developed strong customer relationships to encourage repeat business.
Demonstrated excellent communication skills in resolving product and consumer complaints.
Asked probing questions to determine service needs and accurately input information into electronic systems.
Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
Made outbound calls to obtain account information.
Education and Training
Expected in 06/1991 to to High School Diploma | Fox Technical High School, San Antonio, TXGPA:
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