Vice President resume example with 20+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:

Business Specialist with 20+ years in portfolio and account management, commercial and consumer lending, business development and talent acquisition. Successful in driving revenue for diverse organizations. Results proven manager and expert in acquiring and growing relationships. Strategic thinker and problem solver with proven plans of action to benefit internal and external clients and prospects. Benefits, Compensation and H.R. Specialist with national research and development company.

  • Leadership
  • Profit & Loss
  • Business Development & Marketing Strategy
  • Problem Solving
  • Talent & Acquisition
  • Portfolio Management
  • Consumer & Commercial Lending
  • Performance Evaluation
  • Sales & Negotiation
  • Sales Training
  • Coaching & Development
  • Strategic planning
  • Regulatory Compliance
  • Conflict resolution
  • Wealth management
  • Credit analysis
  • Customer satisfaction
  • Financial analysis
  • Insurance Sales
  • Internet marketing
  • Mortgage lending
  • Pricing
  • Profit & Loss
  • Quality Control
  • Real Estate
  • Proposals and presentations
  • Market trends and analysis
  • Process Optimization/Improvement
  • Strategies and goals
  • Risk management
  • Commercial Lending
  • Loan Origination and Underwriting
  • Staff development
VICE PRESIDENT, 12/2017 - Current
Mdu Resources Group, Inc. Hettinger, ND,
  • Trusted and valued resource to portfolio and new customers.
  • Conduct & deliver monthly performance analysis, production reporting & emerging opportunities.
  • Prospect and develop new business relationships.
  • Establish financial & performance objectives by assigned managed relationships and develop annual growth plans.
  • Review and update plans quarterly based on emerging customer needs, changing industry trends and company promotional offerings.
  • Conduct daily huddles and coordinate activities of banking center using strategic planning to meet or exceed goals.
  • Identify and propose unique and meaningful solutions to meet customer needs and requirements leveraging the products and services of the company.
  • As the bridge between assigned accounts, collaborated closely with cross functional teams such as wealth management, merchant services, mortgage lending and business emerging markets Responsible for $80,000,000 deposit base; $30,000,000 managed loans.
VICE PRESIDENT, 12/2010 - 12/2017
Mdu Resources Group, Inc. Hutchinson, MN,
  • Managed Profit & Loss for Banking Center.
  • Facilitated monthly District Sales Meetings.
  • Prospected, scheduled and conducted weekly business development appointments.
  • Strategic planning to consistently meet and/or exceed monthly goals with monthly reporting to Executive team.
  • Managed team of eight sales and service advisors and assigned production goals as needed.
  • Portfolio management to strengthen and grow client relationships by identifying and recommending solutions to meet their need.
  • Daily client communication, negotiation and conflict resolution of client deliverables to ensure quality standards and expectations were met.
  • Complete credit analysis to business client financials to recommend solutions.
  • Weekly 1:1 with direct reports as well as sales meetings to communicate campaigns, how the banking center is pacing on YTD goals and discuss opportunities.
  • Manage daily, weekly and monthly compliance reports are prepared for quarterly audits.
  • Interview, hire and train staff.
  • Cross train team to ensure a well-balanced team effort.
  • Appraise employee performance against designated metrics, discipline as needed, review and determine promotions and merit increases.
  • Mentor and coach peers in business, consumer and real estate lending, including credit and financial analysis.
  • Responsible for $65,000,000 deposit base; $24,000,000 managed loans.
VICE PRESIDENT, 12/2004 - 12/2009
Mdu Resources Group, Inc. Lawrenceville, IL,
  • Managed 2 banking centers resulting in increase in productivity and operational soundness.
  • Maximized profitability of the banking center by strategically setting goals, planning, and executing processes.
  • Managed P & L resulting in decrease in expenses and increase in production.
  • Created action plan by collaborating with partners to increase mortgage and investment referral opportunities resulting in increased revenue.
  • Developed and implemented small business lending strategy to increase total loans processed and closed including lines of credit and commercial and equipment lending.
  • Improved losses and operational effectiveness year over year by implementing and inspecting control processes.
  • Reviewed customer surveys and created plan based on client feedback which improved customer satisfaction and resulted in receiving Annual Customer Excellence Award.
  • Managed team through cultural change and corporate merger by employee retention, improving quality and expense control Responsible for $65,000,000 deposit base; 35,000,000 managed loans.
  • Managed a team of 30 sales and finance representatives by conducting weekly sales training sessions to increase product knowledge and increase productivity.
  • Analyzed and packaged vehicle deals to submit to lenders for underwriting review and approval.
  • Exceeded monthly sales goal in units and revenue.
  • Directed finance managers in aftermarket product sales resulting in 20% year over year growth.
  • Created and developed relationships with lending institutions which increased lender database from 18 to 35 in one year.
  • Created tracking system to coordinate customer vehicle delivery which reduced customer complaints by 30%.
  • Developed internet marketing and pricing plan to increase customer traffic.
Education and Training
BBA: , Expected in
Northwood University - ,
General Lines - Life, Accident & Health License: , Expected in
TX Department of Insurance - ,
: , Expected in
Texas Real Estate Salesperson - ,
: , Expected in
Mortgage Certification - ,

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Resume Overview

School Attended

  • Northwood University
  • TX Department of Insurance
  • Texas Real Estate Salesperson
  • Mortgage Certification

Job Titles Held:



  • BBA
  • General Lines - Life, Accident & Health License

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