Vice President Director resume example with 20+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
Executive Profile
SENIOR HUMAN RESOURCES MANAGER Results-driven and accomplished Human Resource business partner with 20 years of experience in employee relations, recruitment, benefits administration, and training. Passionate and flexible professional who provides strategic, consultative HR leadership, designing and implementing innovative programs. Trusted and compassionate relationship builder.
Skill Highlights
  • Guest services
  • Inventory control procedures
  • Merchandising expertise
  • Loss prevention
  • Cash register operations
  • Product promotions
Core Accomplishments
Professional Experience
10/2002 to Present Vice President Director Sysco | Selma, NC,
  • Mid-sized company serving diverse markets through manufacturing of six distinct industrial product lines.
  • Reporting to the President, serve as Human Resources subject matter expert, leveraging expertise to support organizational leaders as a business partner, ensuring compliance with applicable regulations while supporting organizational objectives.
  • Provide managers with strategic solutions across recruitment, training, leadership development, staff relations, and other HR support services.
  • Collaborate with four owners, fifteen managers, and 120 employees daily regarding all aspects of Human Resources.
  • Utilize innovative and strategic recruitment and selection systems and provide strategic leadership for all levels of management for recruitment initiatives.
  • Consult with executive leaders to develop job descriptions consistent with the company's performance model and organizational goals.
  • Advise leadership team in designing, implementing, and executing comprehensive recruitment plans consistent with immediate and long-term needs of the company.
  • Develop and implement sourcing strategies to build candidate leads, screen responses to job postings, and conduct pre-screening interviews to present appropriate candidates to leadership for consideration.
  • Utilize online applicant tracking system (ADP) to maintain compliance for all candidate activity and streamline the application process, saving valuable time in recruiting the best candidates.
  • Relieve candidate anxiety during interview process to bring out true personality and character, resulting in high success rate for recruiting and retention; maintain turnover rate of less than 5%.
  • Oversee pre-employment assessments administered to all applicants, analyzing results to debrief candidates and deliver candidate summaries to recruitment staff and hiring managers.
  • Serve as resource and consultant to management and employees regarding succession planning, career development, compensation and benefits, HR policy / procedure interpretation, and other key HR issues.
  • Collaborate in the resolution of employee relations issues / terminations and identified legal implications.
  • Minimized costs to the business by successfully contesting 100% of all false unemployment claims.
  • Coordinate the development, implementation, and facilitation of a new Apprenticeship training and development program for Machining Trainees, reducing learning curve by 18 months and saving over $27,000 per new hire.
  • Develop and facilitate corporate orientation and management training seminars to ensure compliance with EEO, ADA, labor relations, sexual harassment, and progressive counseling.
  • Conducted one-on-one conversations with employees at all levels to achieve buy-in during implementation of Lean Manufacturing initiative.
  • Led Kaizen events and instructed sessions on change management.
  • Steering Committee member for company Lean Manufacturing program.
  • Lead the development and maintenance of the company's internal Lean suggestion program and incorporated recommendations for program revisions to maintain inertia.
  • Successful in reaching Lean savings goals of $300,00 per year since inception.
06/1998 to 09/2002 Human Resources Manager City Of Blue Springs | Blue Springs, MO,
  • Supervise full-time Human Resources Assistant.
  • Implemented new Human Resources online management system.
06/1997 to 06/1998 Human Resources Assistant B. Riley Financial, Inc. | New York, NY,
  • Provide filing and paperwork assistance to Human Resource Manager.
  • Develop early phases of Wellness program.
04/1995 to 06/1997 Benefits Administrator Genuine Parts Company | Bucyrus, OH,
  • Processed medical billing and reconciliation.
  • Steering Committee developing online claims processing.
01/1991 to 01/1995 Staff Accountant Barclays Bank | Miami, FL,
  • Inventory control.
  • Accounts Receivable/Collections.
to Vice President RICHARDS INDUSTRIES | City, STATE,
  • Human Resources / Director, Community Affairs.
  • Analyzed feedback from organization-wide employee engagement surveys.
  • Developed and implemented internal committees to address all major concerns uncovered.
  • Recruited and trained mentors and developed schedule for meetings along with expected outcomes to improve new hire retention.
  • Instituted "Coffee with President" initiative - small group meetings with company President every month to build relationships and uncover issues.
  • Available during all shifts to engage with employees; Utilize Management by Walking Around to stay close to employees, build trust, and assist in resolving issues.
  • Championed initiative to improve the look and feel of the workspace - entire office renovation and improvement.
  • Project-manage the renovation, including employee survey, focus groups, multiple phases of implementation.
  • New bathrooms, front lobby, cafeteria, conference rooms, and office furniture.
  • Enhanced company culture which led to organization receiving Cincy Magazine's Manny Award for Best Place to Work and Biggest Breakthrough nine out of nine times since inception of the Manny Awards.
  • Developed curriculum and facilitated Healthy Regulators wellness program.
  • Enabled 10% reduction in health insurance renewal for three consecutive years by achieving 100% employee participation, saving approximately $110,000 each year.
  • Created Hyde Park Blast, community event sponsored by Richards Industries, with 10,000+ in attendance.
  • Manage logistics of the event from 4 mile run, to mid-day children's run, and evening bike races and block party.
  • Identify and secure sponsors and fundraising opportunities.
  • Donated over $400,000 to various charities.
Expected in Master of Arts | Organizational Management UNIVERSITY OF PHOENIX, , GPA:
Organizational Management
Expected in Bachelor of Arts | Communication UNIVERSITY OF CINCINNATI, , GPA:
Core competencies Change Management | Collaboration | Communication | Relationship Management | Vision & Strategy Recruiting | Benefits Administration | Training & Development | Event Management | Employee Morale
Professional Affiliations
Lean Green Belt ACTIVITIES / RECOGNITION Partners Council Member - PARTNERS FOR A COMPETITIVE WORKFORCE 2014- 2015 Employer Chair - ADVANCED MANUFACTURING INDUSTRY PARTNERSHIP 2014 - 2015 Founder - HYDE PARK BLAST 2001 - 2016 Leadership Cincinnati, Class 33 2010 Member - Team in Training 1999-2008 Cincinnati Forty under 40 2008 Member - HYDE PARK NEIGHBORHOOD COUNCIL 1997 - 2008 *President, 2006 - 2008
Accounts Receivable, ADA, streamline, ADP, benefits, Benefits Administration, Change Management, consultant, counseling, designing, employee relations, Event Management, filing, focus, fundraising, hiring, Human Resource Manager, Human Resources, HR, insurance, interpretation, Inventory control, labor relations, leadership, leadership development, Lean Manufacturing, legal, Manage logistics, Machining, Director, management training, medical billing, meetings, office, organizational, receiving, Recruiting, recruitment, Relationship Management, renovation, Reporting, seminars, sourcing strategies, Strategy, strategic, surveys, Vision

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Job Titles Held:

  • Vice President Director
  • Human Resources Manager
  • Human Resources Assistant
  • Benefits Administrator
  • Staff Accountant
  • Vice President


  • Master of Arts
  • Bachelor of Arts

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