Vice President Continuous Improvement Resume Example

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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary
Driven Business Professional bringing an innovative approach to continous improvement and human resource management while creating a team-driven environment that fosters room for development and growth.
Work History
Vice President, Continuous Improvement, 04/2014 to 04/2017
Public Consulting Group Jersey City, NJ,
  • Continuous Improvement and Domestic QC
  • Facilitate and drive major improvement projects in all areas of the company using Lean Manufacturing tools and processes
  • Assist in the planning and execution of Strategic Improvement Plans for 27 departments throughout the company
  • Led 5S initiatives in all factories and corporate departments
  • Main point of contact for outside national sales team for quality control issues
  • Took QC issues back to the operations team to institute corrective action plans
  • Led the Corporate Quality Audit team
  • Supervised the Daily, Weekly, and Monthly corporate quality reporting
  • Responsible for the final quality of all Furniture Market samples

Vice President, Human Resources, 06/2008 to 03/2014
Acronym Media New York, NY,
  • Responsible for all aspects of Human Resources for a 1300+ employee manufacturer of upholstered living room furniture and an importer of case good furniture including: adherence to all federal and state labor laws, recruiting/hiring, immigration issues, safety, policy formation and compliance, in-house medical clinics, workers’ compensation, employee relations, benefits, reduction in force/layoffs, and special events
  • Worked with Senior Level Management on strategic planning for the company’s future
  • Managed a department staff of 11 employees

Manager, Human Resources, 2007 to 06/2008
Geo Group Inc. Madera, CA,
  • Responsible for recruiting and hiring personnel for a four plant furniture manufacturing facility that consisted of 900+ employees
  • Managed HR office operations and staff to include all necessary HR functions

Manager, Workers' Compensation, 07/2003 to 06/2008
Partners Healthcare System Ashburnham, MA,
  • Started a workers' compensation department where there was not one in place in order to control costs that were rising greatly each year
  • Responsible for monitoring all workers' comp claims for a 2800+ employee manufacturing company across 8 states
  • Act as the employee advocate in workers' comp cases by helping injured employees in their dealings with our insurance carrier
  • Facilitate communications between injured employees, management, medical providers, and insurance companies in order to return employees to work as soon as possible and to keep costs in check

Manager, Plant Production, 10/1995 to 07/2003
Ball Corporation Phoenix, AZ,
  • Responsible for a fast-paced manufacturing facility consisting of 200+ employees and the building of 500+ pieces of upholstered furniture per day
  • Ensure that all daily production schedules are completed efficiently and on time
  • Maintain and exceed quality standards set forth by corporate quality manager
  • Administrative responsibilities include direct supervision of five departmental supervisors and the ultimate supervision on 200+ production and hourly employees
  • Personnel duties include hiring, firing, layoffs, wage increases, promotions, and disciplinary action
  • Ensure that safety requirements are met
  • Developing and implementing new systems including bar-code scanning systems, sewing systems, production hand stuffing, and centralized fabric cutting

Departmental Supervisor, 07/1992 to 10/1995
Klaussner Furniture Industries, Inc. City, STATE,
  • Responsible for various departments in an upholstered manufacturing facility including frame building, upholstery, and shipping.
  • Oversight of a distribution center that received and shipped 5000+ pieces of furniture per day.
  • Direct supervision of hourly and production employees.
  • Maintain production schedules, quality standards, and general department cleanliness.
  • Ensure correct pay, maintaining attendance records, and disciplinary action.
  • Work with plant management and other departmental supervisors to improve systems, procedures, efficiency, and quality.

Bachelor of Arts: , Expected in 1992
University of North Carolina - Chapel Hill, NC

Lean Six Sigma Green Belt CertificationCommunity Involvement: , Expected in
Randolph Community College - ,
  •  Communication (written, verbal)
  • Human Resources Certification
  • Compensation and benefits
  • In-depth knowledge of HR Compliance
  • Project management
  • MS Office proficient
  • Process Improvement
  • Lean Management
  • Develop Action Plans
  • Mentoring
  • Team Building
  • Business mediation
Randolph Community College, 2015 Asheboro, NC Lean Six Sigma Green Belt Certification

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Resume Overview

School Attended
  • University of North Carolina
  • Randolph Community College
Job Titles Held:
  • Vice President, Continuous Improvement
  • Vice President, Human Resources
  • Manager, Human Resources
  • Manager, Workers' Compensation
  • Manager, Plant Production
  • Departmental Supervisor
  • Bachelor of Arts
  • Lean Six Sigma Green Belt CertificationCommunity Involvement