Analytical and proven professional with over eighteen years of financial services experience in
internal audit, regulatory compliance and project management with exceptional attention to detail.
Skilled at communicating and partnering with senior and executive management, regulators, and
accounting firms. Adept at establishing audit objectives, analyzing business procedures,
documenting operating processes, preparing variance analysis, highlighting problems, suggesting
improvements, and implementing corrective actions.
Certified Community Bank Internal Auditor (CCBIA)
Certified Regulatory Compliance Manager (CRCM)
Analytical and creative problem solver
Effective ability to analyze and drive risk management changes within an organization
Proven track record to manage projects within deadlines and desired deliverables
Superior leadership and interpersonal skills
Strong communication skills with all levels of management
Works well under pressure and in high stress scenarios
Highly organized with meticulous attention to detail
Proficient in Microsoft Excel, Word, PowerPoint and SharePoint
04/2017 to Current
Vice President, Compliance Specialist IIFIRST NATIONAL BANK － Greenville, NC
Responsible for the success of the bank's Community Reinvestment Act (CRA) and Fair Lending compliance programs.
Conduct ongoing analysis and reviews to monitor the CRA program's success and adherence with regulatory requirements and executive management's expectations.
Analyze; test, and monitor fair and responsible banking risks within the institution
Design, developed and implemented identified enhancements to improve CRA and fair and responsible banking processes within the bank.
Assist in the build out and enhancement of first and second line of defense responsibilities to improve overall compliance risk management within the institution.
08/2014 to 04/2017
Vice President, CRA and Fair Lending Compliance ManagerYADKIN BANK － Greenville, NC
Successfully executed the bank's Community Reinvestment Act (CRA) and Fair Lending compliance
programs with satisfactory exam results.
Designed and implemented an annual bank wide fair lending risk assessment; established a quarterly fair lending review process.
Created and established an annual UDAAP risk assessment.
Served as department team lead/project manager for bank acquisitions.
Co-chaired bank Compliance and CRA Committee; served as acting secretary for the Risk Management Committee of the Board; conducted annual Board of Directors training.
Established CRA initiatives working group to provide forum for CRA related
bank initiatives and activities.
Oversaw management, analysis, and resolution by management of internal and external complaints.
Established and led complaint management working group to identify systemic issues,
recurring patterns, regulatory violations and staff training needs.
Led activities as part of the FDIC compliance exam for CRA, HMDA, Fair Lending, and Equal
Credit Opportunity Act.
Worked with management to resolve identified gaps and weaknesses to mitigate potential compliance risks.
Developed and conducted regulatory compliance reviews to assess risk and evaluate internal
business processes and adherence
with federal and state regulations.
06/2013 to 08/2014
Electronic Systems Delivery Project ManagerVANTAGESOUTH BANK － Winterville, NC
Worked with bank lines of business to develop, maintain and implement project plans for various bank initiatives
related to electronic delivery systems.
This included identifying opportunities that enhance value proposition to
clients and internal users and engaging support of key stakeholders to gain acceptance and ensure success of
Created detailed project plans with well defined tasks, milestones, and responsible owners which served to
communicate project progress to management.
Managed and implemented major electronic systems delivery related projects including remote mobile deposit
capture for consumer bank clients as well as conversion to an enhanced online banking bill payment model.
Responsibilities including creation and management of project plans, coordinating with internal business
owners and vendors, testing, and conducting training.
Provided project management support during required Windows 7 upgrade for all Bank ATMs, which required
coordination of multiple internal business areas and third party vendors.
Created detailed monthly reporting of ATM and mobile deposit capture activity to assist management with
decisions regarding profitability as well as to forecast client needs.
05/2012 to 05/2013
Vice President, Quality Control ManagerEAST CAROLINA BANK － Winterville, NC
Managed the Merchant Bankcard function, including commencement of a project to create formalized processes
and procedures as well as identification of efficiencies associated with merchant services.
Overhauled the bank\'s quality control review process to incorporate additional review areas including system
Designed a formalized process for completing annual reviews of vendor Standards for Attestation Engagements
This included creation of procedures and review form utilizingMicrosoft InfoPath and Microsoft
Worked with Bank Chief Information Officer to create vendor management review procedures.
07/2008 to 05/2012
Vice President, Compliance OfficerEAST CAROLINA BANK － Washington, NC
Designated as the Bank Secrecy Act (BSA), Office of Foreign Assets Control (OFAC), Accountable for ensuring that
bank operates in accordance with federal and state regulatory requirements.
Responsibilities included monitoring
for regulatory changes and updated guidance, implementing additional policies and procedures, and coordination
of employee and client regulatory-related education.
Bank Secrecy Act (BSA), Community Reinvestment Act (CRA) and Office of Foreign Assets Control (OFAC)
Coordinated and conducted regulatory compliance reviews of the Bank.
Monitored compliance implications for all new products, services and systems.
Responsible for oversight and management of all areas of the Bank Secrecy Act, including day to day
monitoring and reporting.
Designated point of contact and responsible for managing state and FDIC regulatory compliance exams as well
as BSA portion of the Safety & Soundness exams.
Implemented the bank\'s Identity Theft program, Secure and Fair Enforcement for Mortgage Licensing Act
policy and program, as well as the Fair and Accurate Transactions Act Accuracy and Integrity policy.
Developed materials and conducted training for Board of Directors and bank employees.
included BSA, OFAC, Fair Lending, Equal Credit Opportunity Act, Home Mortgage Disclosure Act, and the
Real Estate Settlement Procedures Act.
Implemented a bank wide schedule of policies in order to track required approvals, assigned business owners,
and links to supporting information regarding the policies.
Member of bank\'s core system conversion team.
Co-lead of the teller platform conversion, which included
implementation decisions, training of end-users, and post-implementation monitoring and user assistance.
09/1998 to 08/2008
Banking Officer, Staff AuditorEAST CAROLINA BANK － Engelhard, NC
Developed and implemented internal audit processes and procedures, reviewed internal control structures,
performed special reviews, conducted internal audits, made recommendations for corrective actions of
unsatisfactory conditions, and reported findings to the Board of Directors and senior management.
Project managed all stages of audits, creating schedules, establishing requirements, documenting
methodologies, meeting with stakeholders, and aggregating and examining data.
Maintained the Home Mortgage Disclosure Loan Application Registry (LAR) for the bank including data
gathering, scrubbing and annual reporting.
Responsible for day to day BSA and OFAC functions, including transaction monitoring, analysis and reporting.
Conducted investigations of internal and external fraud as well as possible suspicious activity.
Trained assistant staff auditors.
Assisted in new hire training for frontline personnel, including tellers and
Conducted regulatory lending compliance training.
Education and Training
ASSOCIATE OF APPLIED SCIENCE: AccountingBeaufort County Community College － Washington, NCAccounting Attended college part-time while working for East Carolina Bank full-time
Business AdministrationASSOCIATE OF APPLIED SCIENCEBusiness Administration
Beaufort County Community College － Washington, NC2007
Academic Excellence Award for the Business Administration Department 3.8
Activities and Honors
Certified Regulatory Compliance Manager (CRCM), 2011
Certified Community Bank Internal Auditor (CCBIA), 2006
American Bankers Association (ABA) National Compliance School, 2008
Independent Community Bankers Association (ICBA) Audit Institute, 2006
North Carolina Bankers Association School of Banking, 2000 - 2003
North Carolina Bankers Association Regulatory Compliance School, 1998
ATM, attention to detail, banking, business processes, conversion, Credit, client, clients, delivery, senior management, internal audits, Internal Auditor, internal audit, team lead, Regulatory Compliance, managing, materials, meetings, Microsoft Excel, Office, PowerPoint, Microsoft
SharePoint, SharePoint, Windows 7, Word, Works, personnel, policies, processes, progress, project management, project plans, quality control, Real Estate, reporting, research, risk assessment, assess risk, Risk Management, Safety, upgrade, vendor management