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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary
Ambitious [Job Title] who creates strategic alliances with organization leaders to effectively align with and support key business initiatives. Builds and retains high performance teams by hiring, developing and motivating skilled professionals. Respected and passionate leader in workplace designs, deeply committed to sharing adaptive leadership, case in point (CIP) processes with executive leadership across industries. Recognized internationally as an innovator who brings his broad range of experience as a researcher and authority in organizational effectiveness, human resources leadership, and risk management governance to bear in efforts to transform the well being of workers locally and globally.
Skills
  • Engaging Communicator
  • Advanced Mediator
  • Adaptive Leadership 
  • Cross Cultural Counselor
  • Health Care Designs
  • Humonology
  • Humanlytics
  • Humanistic
Core Accomplishments
  • 2015-Discovered business generating, security, collaboration strategy, for maintaining and using selected arenas as mega shelters for utilization during extreme events. 
  • 2014-Introduced civility training initiative to college and university student leadership across the U.S.
  • 2011-Designed and implemented insurance financing program that saves hundreds of millions annually for the CSU.
  •  1996-Introduce conflict resolution and mediation programs to insurance industry to reduce litigation costs in higher education.
Experience
VICE PRESIDENT/CHIEF OPERATIONS OFFICER, 07/2011 to 05/2017
BROWN CONSULTING GLOBAL (BC)City, STATE,
BC’ mission is to deliver adaptive leadership skills, training, and designs to emerging companies.  Supported by verifiable research, the training help strengthen executive leadership and align talents and ambitions with business strategies and organizational structures.
I provide humanistic, organizational leadership case in point, training and strategies with:
  • a)organizational effectiveness, b)human resources leadership c)workforce planning, d)complex employee benefits-health care designs, e)labor relations, f)employee relations, g)social media strategies, h)cross-cultural i)competencies, j)policy development, k)systems, l)technology, m)performance metrics, n)compensation, o)recruiting-retention, p)planning, q)leadership development, r)succession and change management, s)assessments, t)metrics and u)shared governance.

The transformational risk management training I deliver focuses on: 

  • a)Leadership resilience, b)safety conscious behavior, c)communications challenges, d)employee involvement, e)vulnerability challenges, f)image-perception-reputation adversities, g)conflict resolution, h)internal auditing, financial audit development, i)Sarbanes-Oxley, j)compliance administration (OSHA etc.), k)litigation prevention, l)financial service efficiency, and m)global mobility.   
DIRECTOR/ADJUNCT FACULTY, 07/2010 to 06/2017
CALIFORNIA STATE UNIVERSITY (SDSU) GRADUATE HOMELAND SECURITYCity, STATE,
The mission of the Graduate Program in Homeland Security is to produce leaders from a variety of educational and professional backgrounds who can effectively and efficiently identify, design, and mobilize the appropriate resources to prevent, deter, preempt, defend against, and respond to terrorist attacks and/or other critical incidents and emergencies on the local, regional, national and international levels.   
 
I conduct research and provide instructions to develop partnerships and resources involving:
a)leadership resilience, b)complex transformational risk management governance, c)safety and security behavior strategies, d)global mobility assistance, e)cyber security vulnerability, f)conflict-dispute resolution, g)creative chaos, h)media threats, i)and humanitarian relief.
 
  • Specific “first responder” orientations prepare military, law enforcement and medical personnel to traverse PTSD, hyper-vigilance and traumatic growth challenges during and after extreme events.
  • Significant Achievement–2015- Discovered business generating, collaboration strategies, for maintaining selected stadiums, arenas, and mega venues, utilizations during disasters.
EXECUTIVE HR/RM LEADERSHIP, 10/2002 to 01/2012
CALIFORNIA STATE UNIVERSITY SYSTEMCity, STATE,
Led the human resources and risk management departments of the largest education research organization (5,000 employees participating in 1,100 global research projects) in the CSU system, while simultaneously running the largest joint powers associations (JPA managed risk management functions for 23 campuses operating 90 different businesses, 50, 000 employees, educating 500,000 students annually) in U.S. higher education. 
DIRECTOR RISK MANAGEMENT/EMPLOYEE RELATIONS AND COMMUNITY OUTREACH, 05/1995 to 10/2002
UNIVERSITY OF SAN DIEGOCity, STATE,
I developed and implemented safety conscious policies that linked loss control functions with pre-active approaches (successful management of property, casualty, general liability, and workers’ compensation finances) to protect USD’s faculty, staff, students, property and image. 
  • Interacted with employees and community in a manner designed to inspsire actively inspired individualism and collaboration. In these role.​
  • I successfully led and advised campus leadership vis-�-vis numerous operational challenges especially concerns regarding employee relations and reputational challenges. 
  • Significant Achievement-1996-Introduce conflict resolution and mediation programs to insurance industry to reduce litigation costs in higher education.
Education and Training
Ed.D: Leadership Studies, Expected in 2007
University of San Diego - ,
GPA:
Leadership Studies
Ph.D: , Expected in
- ,
GPA:
M.A: Cross Cultural Studies, Expected in 1996
San Diego State University - ,
GPA:
Cross Cultural Studies
Certificate in Advanced Dispute Resolution, Pepperdine University,: , Expected in 1995
- ,
GPA:
Skills
 SKILLS
Human Resources Leadership,
Executive Risk Management,
Change Management,
Conflict Resolution-
Advanced Mediation,
Employee Relations,
Internal Audit,
Image/Perception/Reputation Management,
Designing Insurance,
Internal Auditing,
Labor Relations,
Leadership Effectiveness & Development,
Litigation Prevention,
Recruiting & Retention
Research,
Sarbanes-Oxley
Succession Planning

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Resume Overview

School Attended

  • University of San Diego
  • San Diego State University

Job Titles Held:

  • VICE PRESIDENT/CHIEF OPERATIONS OFFICER
  • DIRECTOR/ADJUNCT FACULTY
  • EXECUTIVE HR/RM LEADERSHIP
  • DIRECTOR RISK MANAGEMENT/EMPLOYEE RELATIONS AND COMMUNITY OUTREACH

Degrees

  • Ed.D
  • Ph.D
  • M.A
  • Certificate in Advanced Dispute Resolution, Pepperdine University,

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