An innovative automotive executive with 28 years of experience with a track record of delivering mission-critical results. Achieved success through the ability to create strategic alliances both within and outside of the organization to effectively support key Nissan and Infiniti initiatives. Developed high performance teams by hiring, recruiting, training and motivating skilled professionals. Retired August, 2015.
Responsible for all customer satisfaction and customer retention activities for Nissan North America. 550 headcount in this organization. Reported to the Chairman of the North American Management Committee and Executive Vice President of Nissan North America.
Responsible for all parts and service functions within the United States market for Nissan and Infiniti. Direct headcount was 200. Responsible for growing operating profit from $500 million in 2010 to over $700 million in 2014.
Responsible for all sales, parts and service functions for 200 Nissan retailers in 10 states. Managed and directed over 65 Nissan corporate employees to achieve yearly sales and profit targets.
Gained valuable management, marketing, and operational experience in 9 positions in Ohio, Virginia, California, Georgia and Texas. Corporate headquarters was located in Gardena, CA.
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