Vice President Business Development resume example with 20+ years of experience
Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA94105
:
Summary
Accomplished Marketing professional with demonstrated success in developing and implementing strategic approaches to drive market growth and bottom-line profitability. Strong communicator with natural leadership talent and high energy. Impactful and successful manager proficient in building teams and motivating personnel to new levels of performance.
Skills
Brand-building strategies
Internet and E-mail Marketing
Marketing Collateral
Demand Generation Marketing
Partnership Marketing
Marketing campaign management
Product Launch
Intuit QuickBase
Customer Relationship Management (CRM)
Strategic planning
Budgeting
Project management
Quality assurance
Customer service
Team building
Training
Staff supervision
Conflict resolution
Education and Training
Australian Institute of TechnologyAdelaide, Australia, Expected in 12/2018 ā āMBA:Business Administration And Management - GPA:
Minor in Marketing
Major in Business Management
Northern Alberta Institute of TechnologyEdmonton, Alberta, Expected in 05/1984 ā āBachelor of Arts:Radio And Television Broadcasting - GPA:
Ross Business School - University of MichiganAnn Arbor, MI, Expected in ā ā:Advanced Negotiation Skills - GPA:
Completed continuing education in Negotiating for Success:
Essential Strategies and Skills
Experience
Ready Capital - Vice President Business Development Bellevue, WA, 01/2020 - Current
Generated new business through research and key introductions to create turn-key services.
Attended global meetings, conferences and trade association meetings to represent company and promote products.
Implemented brand, marketing and sales strategies to develop and expand existing customer base.
Coordinated with cross-functional teams to perform product testing and develop business plans.
Researched economic processing factors to determine best process and sales strategies.
Prepared proposals, negotiated contracts and connected with resellers and clients to drive consistent sales.
Facilitated and managed business plan development based on market and industry research.
Built rapport with international business contacts
Managed budget forecasting, goal setting and performance reporting for all accounts.
Prepared proposals, negotiated contracts and connected with clients to drive consistent sales.
Billie - Director of Customer Experience New York, NY, 04/2019 - 12/2019
Analyzed consumer behaviors and market trends, adjusting email and advertising campaigns based on current knowledge.
Reduced process lags by managing employees and administering training on best practices to ensure optimal Customer Service.
Conducted research and development on existing and emerging products to highlight benefits and attract retention.
Developed, maintained and deepened strategic partnerships with agencies, vendors and Tourism & Travel leaders.
Initiated market research studies, directed operations and reviewed findings to optimize marketing approaches.
Exceeded specific team goals and resolved issues by partnering with staff to share and implement customer service initiatives.
Forecasted sales numbers and product profitability to determine ideal strategies.
Created award-winning programs, strategies, and sales tools from concept to completion, resulting in greater team efficiency and effectiveness.
Collaborated with sales, service, finance and logistics departments to influence critical business growth outcomes.
Mentored marketing personnel on best practices and protocol to maximize productivity.
Generated new hotel, casino and spa business by developing special projects for existing and prospective customers.
Strategized approaches to meet objectives and capitalize on emerging opportunities.
Captured new customers by optimizing business strategies and launching products to diversify offerings.
Cultivated customer and distributor rapport to increase retention rates and drive goal achievement.
Partnered with sales representatives during customer consultations to build agency and customer relations.
Collected and analyzed data to evaluate operational issues and make process improvement recommendations.
Assisted with long-range planning by recommending technological application programs.
Coordinated and conducted special analytical studies and projects to improve programmatic operations.
Compiled and presented reports on findings to senior management teams.
Performed quantitative and qualitative evaluations to measure effectiveness of field programs and operations.
Tracked project costs and status, reported on risks, and made recommendations on corrective actions.
Trained and explained complex processes to each Department in clear and concise manner.
Concierge Pulse Technology & Systems - Business Development Senior Vice President City, STATE, 04/2015 - 12/2018
Liaised with sales, technical services and customer relations personnel to drive on-time, under-budget project completion.
Strengthened program outreach by managing marketing communications, public relations and government affairs to maximize branding initiatives.
Strategized approaches to meet objectives and capitalize on emerging opportunities.
Secured branded product sales, driving national marketing strategies to maximize outreach.
Collaborated with sales, service, finance and logistics departments to influence critical business growth outcomes.
Initiated market research studies, directed operations and reviewed findings to optimize marketing approaches.
Identified, implemented and enhanced marketing strategies by accounting for factors such as organizational objectives, market trends and costs.
Generated new concierge technology business by developing special projects for existing and prospective customers.
Balanced company objectives and customer desires when formulating pricing and marketing strategies.
Owned marketing campaigns from initial scope through execution and refinement.
Worked with product development team members to optimize product specifications.
Strengthened product branding initiatives by developing communication campaigns, promotional materials, market intelligence information and databases for US, Canada and EU markets to maximize outreach.
Leveraged industry trends and competitive analyses to improve marketing campaign performance.
Directed preparation of marketing collateral, including descriptions, photographs and copy for print and digital needs.
Directed strategic support for senior leadership, providing detailed analysis for new business opportunities, while consolidating current business and building relations with hotel customers.
Captured new customers by optimizing business strategies and launching products to diversify offerings.
Nite Tours International - Entrepreneur City, STATE, 11/1990 - 12/2018
Developed and implemented promotional strategies to drive business success and maintain budgetary guidelines.
Established and maintained successful company atmosphere and built cohesive team environment.
Assessed, optimized and elevated operations to target current and expected demands.
Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
Identified operational weaknesses and developed improvement plans to correct problems.
Outlined detailed business plan, drafted mission statement and defined corporate vision.
Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
Established, enforced and updated policies keeping business agile and responsive to changing market conditions.
Developed strategies for building income, including distribution model and customer acquisition plans.
Developed and updated website and social media profile pages to market Service.
Delivered subject matter expertise to internal and external customers needing advice on [Type] and [Type] areas.
Set and administered annual operating budget, consistently maintaining controls and preventing overages.
Grew business to [Number] customers in [Timeframe] by developing targeted promotional and engagement strategies.
Recruited and hired talented personnel for top positions.
Created effective [Number] month business plans to focus strategic decisions on exceeding long-term objectives.
Mitigated operational risk, compiling performance, financial, headcount and AUM data to forecast outlook.
Oversaw [Number] staff by training, mentoring, [Action] and [Action].
Assessed team proficiencies, identifying and targeting areas for improvement.
Negotiated with [Type] vendors to gain optimal pricing on [Type] products resulting in [Number]% increase in profit margin.
Promoted professional skill development in [Type] and [Type] employees through effective training, management and motivation.
Established departmental performance goals, set timeline targets for sales team and trained new employees.
Limited financial discrepancies, reviewing and approving billing invoices and expense reports.
Assessed each employee's individual strengths and delivered mentoring to improve upon weak skill levels.
Developed and implemented successful sales strategies leading to team exceeding monthly sales goals for [Product or service].
Identified and solved complex strategy problems to drive organizational goals.
Decreased expenses by effectively re-negotiating leasing terms for [Type] and [Type] locations.
Implemented effective customer service procedures such as [Type] and [Type] to encourage positive feedback.
Delivered and implemented staff engagement, gender diversity and cultural programs alongside robust reporting tool, improving operational quality.
Participated in networking events to establish and cement community ties, B2B relationships and industry connections.
Oversaw daily operations of [Type] business, including [Number] employees across [Number] locations.
Supervised and led [Number] department managers while overseeing performance and productivity of [Number] employees.
Identified client business and operational needs and introduced services to provide solutions.
Enhanced operational performance by developing effective business development strategies, systems and procedures.
Facilitated HR operations, which included strategic workforce planning, performance management, staffing and administration of benefits.
Built and maintained loyal, long-term customer relationships through effective account management and [Area of expertise].
Strengthened traceability, developing organization systems for contracts, records, reports and agendas.
Managed and improved various procedures, including requirements, gaps analysis, training and development and new program rollout.
Supported community outreach initiatives by partnering with local colleges and boys and girls scout clubs.
Participated in activities involved with organizational transformation and implementation and successfully monitored [Number] corporate restructurings.
Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
Evaluated financial statements and [Type] reports to monitor [Type] performance to devise solutions for improvement and cost reduction.
Boosted profit opportunities, conducting cost, schedule, contract performance, variance and risk analysis procedures for corrective action.
Oversaw all corporate communications to streamline data and information sharing initiatives.
Leverage expertise to devise and actualize corporate communication plans.
Promoted profitability of [Type] business by tracking performance indicators and driving corrective action.
Accomplishments
Business Development - Initiated key partnerships which resulted in $Billion industry and over $100Million in revenue growth.
Documentation - Wrote and edited documents to keep staff informed on policies and procedures.
Design - Responsible for creative design in all areas of growing business
KPMG Chamber of Commerce Awarded - Marketing Award of Distinction
Price Waterhouse awarded - Business Award of Distinction
Canadian Chamber of Commerce - Entrepreneur of the Year
Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.