Vice President Business Development Resume Example
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VICE PRESIDENT BUSINESS DEVELOPMENT
Summary
Accomplished Marketing professional with demonstrated success in developing and implementing strategic approaches to drive market growth and bottom-line profitability. Strong communicator with natural leadership talent and high energy. Impactful and successful manager proficient in building teams and motivating personnel to new levels of performance.
Skills
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Experience
Vice President Business Development | 01/2020 to CurrentReady Capital - Bellevue , WA
- Generated new business through research and key introductions to create turn-key services.
- Attended global meetings, conferences and trade association meetings to represent company and promote products.
- Implemented brand, marketing and sales strategies to develop and expand existing customer base.
- Coordinated with cross-functional teams to perform product testing and develop business plans.
- Researched economic processing factors to determine best process and sales strategies.
- Prepared proposals, negotiated contracts and connected with resellers and clients to drive consistent sales.
- Facilitated and managed business plan development based on market and industry research.
- Built rapport with international business contacts
- Managed budget forecasting, goal setting and performance reporting for all accounts.
- Prepared proposals, negotiated contracts and connected with clients to drive consistent sales.
Director of Customer Experience | 04/2019 to 12/2019Billie - New York , NY
- Analyzed consumer behaviors and market trends, adjusting email and advertising campaigns based on current knowledge.
- Reduced process lagsby managing employees and administering training on best practices to ensure optimal Customer Service.
- Conducted research and development on existing and emerging products to highlight benefits and attract retention.
- Developed, maintained and deepened strategic partnerships with agencies, vendors and Tourism & Travel leaders.
- Initiated market research studies, directed operations and reviewed findings to optimize marketing approaches.
- Exceeded specific team goals and resolved issues by partnering with staff to share and implement customer service initiatives.
- Forecasted sales numbers and product profitability to determine ideal strategies.
- Created award-winning programs, strategies, and sales tools from concept to completion, resulting in greater team efficiency and effectiveness.
- Collaborated with sales, service, finance and logistics departments to influence critical business growth outcomes.
- Mentored marketing personnel on best practices and protocol to maximize productivity.
- Generated new hotel, casino and spa business by developing special projects for existing and prospective customers.
- Strategized approaches to meet objectives and capitalize on emerging opportunities.
- Captured new customers by optimizing business strategies and launching products to diversify offerings.
- Cultivated customer and distributor rapport to increase retention rates and drive goal achievement.
- Partnered with sales representatives during customer consultations to build agency and customer relations.
- Collected and analyzed data to evaluate operational issues and make process improvement recommendations.
- Assisted with long-range planning by recommending technological application programs.
- Coordinated and conducted special analytical studies and projects to improve programmatic operations.
- Compiled and presented reports on findings to senior management teams.
- Performed quantitative and qualitative evaluations to measure effectiveness of field programs and operations.
- Tracked project costs and status, reported on risks, and made recommendations on corrective actions.
- Trained and explained complex processes to each Department in clear and concise manner.
Business Development Senior Vice President | 04/2015 to 12/2018Concierge Pulse Technology & Systems - City , STATE
- Liaised with sales, technical services and customer relations personnel to drive on-time, under-budget project completion.
- Strengthened program outreach by managing marketing communications, public relations and government affairs to maximize branding initiatives.
- Strategized approaches to meet objectives and capitalize on emerging opportunities.
- Secured branded product sales, driving national marketing strategies to maximize outreach.
- Collaborated with sales, service, finance and logistics departments to influence critical business growth outcomes.
- Initiated market research studies, directed operations and reviewed findings to optimize marketing approaches.
- Identified, implemented and enhanced marketing strategies by accounting for factors such as organizational objectives, market trends and costs.
- Generated new concierge technology business by developing special projects for existing and prospective customers.
- Balanced company objectives and customer desires when formulating pricing and marketing strategies.
- Owned marketing campaigns from initial scope through execution and refinement.
- Worked with product development team members to optimize product specifications.
- Strengthened product branding initiatives by developing communication campaigns, promotional materials, market intelligence information and databases for US, Canada and EU markets to maximize outreach.
- Leveraged industry trends and competitive analyses to improve marketing campaign performance.
- Directed preparation of marketing collateral, including descriptions, photographs and copy for print and digital needs.
- Directed strategic support for senior leadership, providing detailed analysis for new business opportunities, while consolidating current business and building relations with hotel customers.
- Captured new customers by optimizing business strategies and launching products to diversify offerings.
Entrepreneur | 11/1990 to 12/2018Nite Tours International - City , STATE
- Developed and implemented promotional strategies to drive business success and maintain budgetary guidelines.
- Established and maintained successful company atmosphere and built cohesive team environment.
- Assessed, optimized and elevated operations to target current and expected demands.
- Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
- Identified operational weaknesses and developed improvement plans to correct problems.
- Outlined detailed business plan, drafted mission statement and defined corporate vision.
- Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
- Established, enforced and updated policies keeping business agile and responsive to changing market conditions.
- Developed strategies for building income, including distribution model and customer acquisition plans.
- Developed and updated website and social media profile pages to market Service.
- Delivered subject matter expertise to internal and external customers needing advice on [Type] and [Type] areas.
- Set and administered annual operating budget, consistently maintaining controls and preventing overages.
- Grew business to [Number] customers in [Timeframe] by developing targeted promotional and engagement strategies.
- Recruited and hired talented personnel for top positions.
- Created effective [Number] month business plans to focus strategic decisions on exceeding long-term objectives.
- Mitigated operational risk, compiling performance, financial, headcount and AUM data to forecast outlook.
- Oversaw [Number] staff by training, mentoring, [Action] and [Action].
- Assessed team proficiencies, identifying and targeting areas for improvement.
- Negotiated with [Type] vendors to gain optimal pricing on [Type] products resulting in [Number]% increase in profit margin.
- Promoted professional skill development in [Type] and [Type] employees through effective training, management and motivation.
- Established departmental performance goals, set timeline targets for sales team and trained new employees.
- Limited financial discrepancies, reviewing and approving billing invoices and expense reports.
- Assessed each employee's individual strengths and delivered mentoring to improve upon weak skill levels.
- Developed and implemented successful sales strategies leading to team exceeding monthly sales goals for [Product or service].
- Identified and solved complex strategy problems to drive organizational goals.
- Decreased expenses by effectively re-negotiating leasing terms for [Type] and [Type] locations.
- Implemented effective customer service procedures such as [Type] and [Type] to encourage positive feedback.
- Delivered and implemented staff engagement, gender diversity and cultural programs alongside robust reporting tool, improving operational quality.
- Participated in networking events to establish and cement community ties, B2B relationships and industry connections.
- Oversaw daily operations of [Type] business, including [Number] employees across [Number] locations.
- Supervised and led [Number] department managers while overseeing performance and productivity of [Number] employees.
- Identified client business and operational needs and introduced services to provide solutions.
- Enhanced operational performance by developing effective business development strategies, systems and procedures.
- Facilitated HR operations, which included strategic workforce planning, performance management, staffing and administration of benefits.
- Built and maintained loyal, long-term customer relationships through effective account management and [Area of expertise].
- Strengthened traceability, developing organization systems for contracts, records, reports and agendas.
- Managed and improved various procedures, including requirements, gaps analysis, training and development and new program rollout.
- Supported community outreach initiatives by partnering with local colleges and boys and girls scout clubs.
- Participated in activities involved with organizational transformation and implementation and successfully monitored [Number] corporate restructurings.
- Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
- Evaluated financial statements and [Type] reports to monitor [Type] performance to devise solutions for improvement and cost reduction.
- Boosted profit opportunities, conducting cost, schedule, contract performance, variance and risk analysis procedures for corrective action.
- Oversaw all corporate communications to streamline data and information sharing initiatives.
- Leverage expertise to devise and actualize corporate communication plans.
- Promoted profitability of [Type] business by tracking performance indicators and driving corrective action.
Education and Training
Australian Institute of Technology - - City | MBABusiness Administration And Management, 12/2018
- Minor in Marketing
- Major in Business Management
Northern Alberta Institute of Technology - - City | Bachelor of ArtsRadio And Television Broadcasting, 05/1984
Ross Business School - University of Michigan - - City | Some College (No Degree)Advanced Negotiation Skills
- Completed continuing education in Negotiating for Success:
Essential Strategies and Skills
Accomplishments
- Business Development - Initiated key partnerships which resulted in $Billion industry and over $100Million in revenue growth.
- Documentation - Wrote and edited documents to keep staff informed on policies and procedures.
- Design - Responsible for creative design in all areas of growing business
- KPMG Chamber of Commerce Awarded - Marketing Award of Distinction
- Price Waterhouse awarded - Business Award of Distinction
- Canadian Chamber of Commerce - Entrepreneur of the Year
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Resume Overview
School Attended
- Australian Institute of Technology
- Northern Alberta Institute of Technology
- Ross Business School - University of Michigan
Job Titles Held:
- Vice President Business Development
- Director of Customer Experience
- Business Development Senior Vice President
- Entrepreneur
Degrees
- Australian Institute of Technology - City | MBA
Northern Alberta Institute of Technology - City | Bachelor of Arts
Ross Business School - University of Michigan - City | Some College (No Degree)
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