Senior level sales, marketing and management experience including consultative selling, professional services consulting, relationship management and strategic alliances.
*Experienced collaborator and business development expert for complex, evolving businesses.
*Entrepreneurial leader with recognized ability to create new business opportunities, discern profitable emerging technology trends, and develop long-term partnerships.
*Subject matter expert and consulting resource for implementing business and technical innovation.
VICE PRESIDENTJan 2013 to Current U.S. Bank － Minneapolis, MN
Responsible for relationship management of government and corporate prepaid card portfolio of approximately 2 million cardholders and $3 billion.
Coordinated relationship management team initiatives including: growing new revenue, increasing profitability, improving customer satisfaction and expediting contract negotiations.
Communicated strategic initiatives and value proposition to clients and aligned resources to prioritize growth oriented opportunities.
Managed forecasting of revenue, opportunity pipeline and contracts for all products and services.
Partnered with internal business lines to increase overall client revenue and drive cross sell initiatives.
Realigned team achieved short and long term goals: increased sales effectiveness, accelerated contract renewals, closed new revenue opportunities, and recognized higher portfolio margins.
Provided advice, guidance and direction to senior leadership, product teams and peers regarding customer experience, industry trends and competitive strategies.
STRATEGIC MAJOR ACCOUNT MANAGERJan 2008 to Jan 2013 NCR － Minneapolis, MN
Senior consultative sales leader responsible for all aspects of client management for U.S.
Bank, including business development, sales, leading cross functional teams, project delivery and P & L.
Grew revenue from less than $1M to over $6M annually while managing $30M+ pipeline of hardware, software, cloud / SaaS solutions, application development and professional services.
Lead strategic account planning sessions with internal leadership teams, product management, finance and professional services along.
Coordinated innovation ideation sessions collaborating on new solutions including Self-Service, Branch Transformation, Loyalty, Mobile, SaaS, POS, Payments, EMV, ATM and Deposit Imaging.
Increased revenue growth by orchestrating C-level strategic relationship activities with senior leadership, professional services, product management, financial and legal teams.
SENIOR ENTERPRISE ACCOUNT MANAGERJan 2007 to Jan 2008 New Edge Networks, an EarthLink Company － Minneapolis, MN
Responsible for acquiring and growing business with the largest and most complex clients.
Achieved top sales ranking in company within 5 months at over 200% of objective.
Reduced channel sales cycle by 30% by creating new channel partner account strategies.
Negotiated contracts, applied strong financial management and ROI skills with solution selling approach with senior executives.
BUSINESS SOLUTIONS CONSULTANTJan 2005 to Jan 2007 Verizon Enterprise Solutions － Minneapolis, MN
Regional expert in VoIP and Unified Communications solutions for more than 700 clients.
Won over $15 million of advanced IP communications business and professional services.
Managed cross functional team efforts delivering advanced IP communications including Unified Communications, VoIP, Cloud and Managed Services, Hardware, Software and Professional Services.
Partnered with sales and professional services teams to meet clients' strategic business initiatives by delivering strategic, integrated, end-to-end advanced IP communications solutions.
CHANNEL RELATIONSHIP MANAGERJan 2004 to Jan 2005 Comm-Works － Minneapolis, MN
Managed $75 million channel sales funnel and exceeded profitability goals while improving existing alliances with consulting, telecom and technology partners.
Increased partner revenue commitments nearly $2 million by expanding national channel relationships and business development initiatives for enterprise technology and infrastructure services.
Coached alliance partners on products, services, processes, procedures and rules of engagement.
BUSINESS ALLIANCE MANAGERJan 2001 to Jan 2004 British Telecom Global Services － St. Paul, MN
Responsible for alliance management, business development and sales team engagement for global provider of IP networks, professional service, outsourcing and managed services.
Grew US sales by over $25 million by delivering new solution selling strategies with alliance partners.
Drove strategic sales of Unified Communications, wireless LAN, and network applications.
Guided restructuring of $45 million network infrastructure and systems integration practice.
Created new strategic alliances, developed new sales propositions, analyzed technology trends, researched competitive offerings and lead training programs for sales and engineering teams.
CONVERGENCE SOLUTIONS SPECIALISTJan 1999 to Jan 2001 Norstan Communications － Minneapolis, MN
Regional sales expert for IP Voice and advanced networking solutions.
Coordinated sales, consulting, operations and marketing teams for solution development and delivery of Cisco Unified Communications, Contact Centers, and IT Consulting.
Created and implemented extensive IP Telephony training plan for sales and technical teams.
Managed discovery, design and deployment process for technical business solutions.
REGIONAL SALES DIRECTORJan 1992 to Jan 1999 CSN － Minneapolis, MN
Opened and managed new sales regions for IT and Telecom consulting firm growing highly-profitable business to over $50 M annually and 500 clients.
Led a large channel sales force and professional services team across multiple verticals.
Created powerful brand identity by developing highly effective marketing materials and sales tools.
Increased profitability by over $1.25 million by creating new revenue tracking process.
B.A, Political Science. Extensive International ExperienceSt. Olaf College － Northfield, MNPolitical Science. Extensive International Experience