Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
Professional Summary

Organized and detail-oriented Vice President with [Number] years of experience in [Area of expertise] and [Industry]. Skilled defining financial capabilities through effective forecasting, projections, volume, operational functions and RFP processes. Proven ability to design and implement optimized practices for increasing productivity and profitability. Distinguished leadership skills with commitment to increasing customer satisfaction. Talented Vice President with excellent employee development, customer service and analytics skills coupled with more than [Number] years of experience. Highly effective and comfortable giving engaging presentations to clients. Performance-driven strategic thinker, problem solver and leader with [Number] years of experience aligning systems with business requirements, policies and regulatory requirements. Passionate in applying excellent organization and communication skills to manage and lead teams in [Task] and solutions. Demonstrated ability to exercise outstanding independent judgment, decision making, creativity and initiative. Results-oriented in interfacing and consulting on business processes that drive results based on sound overall business judgment. Strategic-thinking executive experienced in supporting corporate initiatives and attending tradeshows and client meetings. Offer engaging and pleasant personality with expertise improving customer relationships. Business-driven individual with more than [Number] years working as Vice President for [Type] organization. Determined and experienced in client rapport, demonstrating sound judgement and employee mentoring and coaching. Forward-thinking Senior Executive with proven record of accomplishment in [Industry] during [Number]-year career. Driven and ambitious change manager dedicated to continuous business improvement focused on enhancing revenue and streamlining business operations. Diligent in driving profit maximization through multifaced business approaches. Versatile business leader bringing [Number] years of experience as accomplished [Job Title]. Strategic problem solver, change manager and visionary executive with success implementing plans to meet current and future needs. Key expertise in [Industry]. Detail-oriented [Job Title] with [Number] years of experience in [Industry]. Proven ability to build relationships and maintain partnerships with top accounts to increase overall productivity and grow profit channels. Expands network connections by effectively determining and meeting customer needs, implementing price models and optimizing inventory control procedures. Results-oriented [Industry] executive with demonstrated record of accomplishment in streamlining operations, increasing profits and maximizing market penetration. Decisive leader promoting operational improvements, market expansion and positive corporate culture as keys to success. Accomplished [Job Title] offering [Number] years of progressive experience in [Industry]. Adept at managing operations, financial administration and key program areas. Decisive [Job Title] experienced in impacting business direction and performance with successful leadership strategies, tactical decision making and forward-thinking approaches. Proven history of improving operations and boosting financial health through strong leadership. Competitive investment banking professional offering strengths in pursuing business opportunities and making successful deals. Seasoned Bank Teller well-versed in customer care and successful in achieving sales goals while maintaining high levels of customer satisfaction. Versatile Banking professional successful at cross-selling bank products and services. Hardworking and outgoing team member skilled in cash handling processes and management principles. Capable [Job Title] with outstanding background in customer service, sales and banking. Addresses all questions and concerns with customer satisfaction in mind. Accomplished management professional with [Number] years of career progression in [Type] operations. Proven effective leader skilled in development and oversight of high-performing, multi-disciplined and quality-oriented teams. Adept problem solver, employing creativity and innovation to overcome challenging and complex issues across employees, processes and costs. Focused and meticulous in all financial and regulatory compliance objectives to strategically plan and execute budgets, forecasts, cost-reduction techniques and safety initiatives. Outstanding communicator with [Language] fluency and well-versed in employee, vendor and partner relations. Customer-centered banking professional with diverse financial service career in institutional business development and project management. Investment Banker driven by challenge of acquisitions, organizational restructuring and leading projects from concept through to completion. Personable and ambitious Investment Banker specializing in portfolio implementation and client services. Innovative and detail-oriented Investment Banker successful at improving operations, impacting business growth and enhancing profits. Meticulously organized Bank Teller proficient in time management. Offer professional and courteous customer service with high levels of integrity and accuracy. Experienced in cash handling, balancing drawers, loan processing and inventory management. Trustworthy Teller skilled in working in customer-focused work environments. Offering strong knowledge of banking products and services. Dependable and punctual with outstanding mathematical aptitude. Dynamic banking professional adept at directing complex projects and leading high performance teams to complete key financial initiatives. Motivated banking professional possessing strong commitment to quality customer service coupled with superb communication skills. Builds customer loyalty by effectively resolving problems and quickly processing transactions. Investment Banker skilled at producing results in fast paced environments by adapting and implementing innovative strategies. Accomplished [Job Title] bringing [Number] years experience in top-level positions. Banking professional with [Number] years experience delivering value-added risk management solutions to sophisticated money managers. Entry-level [Job Title] trained in [Area of study] and [Area of expertise]. Focused on making strong contributions to team and forging career in investment banking. Enthusiastic problem solver and collaborator. Successful investment banking professional with history of bringing about exceptional results in high-volume environments with demanding objectives. High-performing investment banking professional specializing in [Area of expertise]. Versed in applicable legal considerations. Talent for customer acquisition and relationship building. Talented Bank Teller adept at processing customer transactions, counting money and maintaining balanced cash drawer with high level of accuracy. Trained in all aspects of opening and closing procedures. [Job Title] familiar with regulations, best practices, and success strategies. Excellent communication, decision-making and planning abilities. Deadline-focused [Job Title] highly effective at operating in fast-paced settings. Resourceful, forward-thinking and proactive with remarkable sense of market and customer positions. Driven Investment Banker with excellent presentation, negotiation and interpersonal skills.

  • Finance Management
  • Portfolio Management
  • Market Strategy
  • Market Positioning
  • Business Development
  • Budgeting
  • Performance metrics analysis
  • Relationship building
  • Company guidelines
  • Business development
  • Self-directed mindset
  • Excellent time management skills
  • High level of accuracy
  • Goal-oriented
  • Interpersonal skills
  • QuickBooks
  • Positive
  • Strong customer relations
  • Self-sufficient
  • Strong interpersonal skills
  • Employee relations
  • Cheerful
  • Forward-thinking
Work History
06/2015 to Current Vice President Arthur J Gallagher & Co. | Manchester, NH,
  • Identified opportunities to improve business process flows and overall departmental productivity. Wrote policies and procedures for (3) departments in my charge always being aware of and implementing process improvements.
  • Increased efficiency by analyzing data and maximizing opportunities for improved productivity across several areas. Developed a key-performance metrics to measure the teams output.
  • Resolved issues and recommended actions based on production and compliance reports.
  • Established performance goals for the Imagingdepartment, Document Control and Reg B while providing methods for reaching milestones.
  • Hired and managed (7) employees to maximize productivity while training staff on best practices and protocols.
  • Created, implemented, and executed the successful project of imaging all of Opus Bank loan files by hiring, training and managing an additional (7) temporary staff. I created and implemented the workflow and auditing of each file. It was brilliant!
  • Communicate succinctly
  • I am a hands-on manager. I am able to complete each task in my departments. I seek cross-training opportunities for myself and my staff to expose the bigger picture. My analogy is that of a puzzle - one piece does not show you the picture.
03/2000 to 02/2018 Owner / Operator Urban Air Adventure Park | Christiana, DE,
  • Enhanced operational efficiency and productivity by managing budgets, accounts and [Task].
  • Founded and managed [Type] business, growing international revenue from $[Amount] to $[Amount] in first year and to $[Amount] within [Number] years.
  • Managed day-to-day business operations, including accounting, finance, HR, marketing and public relations.
  • Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
  • Established and administered annual budget with effective controls to prevent overages, minimize burn rate and support sustainability objectives.
  • Evaluated suppliers to assess quality, timeliness and compliance of deliveries, maintain tight cost controls and maximize business operational efficiency.
  • Devised, deployed and monitored processes to boost long-term business success and increase profit levels [Number]%.
  • Developed key operational initiatives to drive and maintain substantial business growth.
  • Applied human resources expertise to optimize hiring, training and performance.
  • Maintained up-to-date administrative records to monitor operational conditions.
  • Developed improved records management systems for leases and contracts to improve timeliness of renewals.
  • Managed Day to Day operations of a $1MM company.
  • A/R - A/P, Negotiated with vendors, recorded and audited inventory,
  • Managed government projects ensuring all clearances active and records in tact.
  • Successful at being a debt free company.
08/1990 to 04/2006 Manager Bank Of America | City, STATE,
  • Oversaw and optimized work of [Number] [Job title]s performing high-quality [Type] work.
  • Enhanced training programs to strengthen employee knowledge and promote new managers from within.
  • Trained Six Sigma, Lean Processes
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows to meet any daily demand.
  • Only team to achieve a Tri-Fecta. Meeting every goal 100% for each team member
  • Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
  • Boosted group production [Number]% by devising and deploying improved [Type] approach.
  • Evaluated employees' strengths and assigned tasks based upon experience and training.
  • Evaluated employee performance monthly and coached and trained accordingly, increasing quality of work and employee retention.
  • Provided coaching and counseling to [Number] employees to encourage professional growth as well as meet short- and long-term goals.
  • Introduced team contests and goals to enhance productivity and improve employee morale.
  • Measured team performance and reported metrics to leadership team members.
  • Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
Expected in GED | North Idaho College, Coeur D'alene, ID GPA:

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School Attended

  • North Idaho College

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  • Vice President
  • Owner / Operator
  • Manager


  • GED

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