Vice President Resume Example Genesis Healthcare

VICE PRESIDENT

Executive Profile

A senior results driven information systems professional offering over twenty years of demonstrated success creating and executing innovative technology-based solutions that establish both financial growth as well as create competitive advantages for large scale organizations. Proven team builder skilled in retooling organizations to successfully take on emerging new challenges. Quintessential business partner interested in pursuing a team oriented approach to problem solving and solution building. A "go-to" individual with patience to execute long-range strategies and poise to guide teams through crisis situations.

Professional Experience

Vice President, 01/2004 to CurrentGenesis HealthCare － Kennett Square, PA

Corporate Systems Providing strategic information system vision for a complex $6B provider of long term, short stay, assisted living and rehabilitation healthcare services.
Oversee all systems having a direct or indirect impact on human resources, payroll, time accounting, benefits, recruiting, labor management, staffing, scheduling, employee services, corporate compliance, retirement, procurement, accounts payable and general financial operations.
Responsible for opportunity identification, scope assessment, proposals, budgeting, product management, project management, implementation, quality assurance, training, technical support, maintenance, and vendor management.
Scoped and oversaw the development of a state-of-the-art electronic onboarding system that includes the automated provisioning of required network and application security.
This technology allowed Genesis to efficiently onboard over 30,000 newly acquired employees within a 60-day window.
Identified a serious compliance gap in background checking and employee healthcare credential management.
This deficiency was addressed by implementing a comprehensive program starting at the pre-employment phase and extending through the employee life cycle with Genesis.
Addressed excessive overtime and agency utilization by implementing an enterprise labor management suite for over 80K employees and agency workers at over 1,500 locations, including deployment of over 750 biometric time clocks, 12K+ mobile iOS apps and browser based self service functionality.
This investment has resulted in tens of millions of dollars in labor expense reduction to date.
Designed and implemented sophisticate functionality to protect the organization from aggressive FLSA lunch reporting lawsuits directed at the healthcare industry.
These improvements have saved the company $3M annually.
Reengineered workflow of all administrative processes by developing a custom manager and employee self-service application supporting over 7,000 managers and 80,000 employees across the company.
The result has been a higher quality of service at a reduced cost to the organization.
The controls instituted through this work also work to control salary rates escalating beyond budgeted levels.
Recognized the financial significance of recruiting to the organization and implemented a state-of-the-art enterprise wide recruiting system supporting multiple business units throughout the organization.
Currently, this system contains over 1.5 million searchable records and annually saves the company at least $2M in lost revenue due to open positions and agency fees.
Genesis Staffing Services (GSS) provides flexible internal labor resources to Genesis nursing homes.
To allow GSS to grow its service area without exponentially increasing its costs a staffing solution was implemented with integration into other Genesis staffing systems.
With the support of this system GSS has been able to more than double in size and extend its contribution to the reduction of external agency use by the nursing home business while saving over 20% in administrative costs for GSS.
Worked as part of a leadership team that identified a material deficiency in the expense procurement processes.
Implemented an electronic procurement suite with integration that automates invoice processing.
This application supports over 1,500 users and processes nearly 80% of the total dollar transactions purchased through Genesis centers.
This system has enabled Genesis to realize over $3M savings annually through strong formulary compliance, accurate contract checking, and reduced administrative fees.

Chief Information Officer, 07/2002 to 09/2003Source One Management Services － Willow Grove, PA

Key technology decision maker for a $10M privately owned procurement services business that specializes in assisting clientele in reducing the cost of purchasing goods and services.
Responsible for reengineering technical infrastructure related to the network, server, desktop, integration and application services relied upon to run the operation.
Reengineered entire network infrastructure to address cost, reliability and bandwidth issues related to in-place network.
Reengineered business project management processes including the implementation of an enterprise project management tool.
A business that is heavily dependent on timely project execution saw average project cycle times reduced by 15%.
It became possible to accurately forecast project duration and cost.
Modernized collaboration environment by replacing outdated email system with current industry standard technology and implemented an intranet presence to share information across the enterprise.
Intellectual capital became more accessible creating efficiencies while protecting this valuable corporate asset.
Architected and prototyped customized solution for the management of customer telecom and chemical procurement activity.
Evaluated, selected and negotiated a deal to procure an enterprise system to streamline company operations.
This projected an ROI of 24 months based upon increased staff efficiency.
HR Logic (a Fidelity Capital company), formally NovaCare Employee Services / NovaCare.

Vice President Sr. Director Director Senior HRIS Project Manager, 01/2000 to 07/2002

Senior technology decision maker for what was at the time the largest privately held PEO/BPO in the country serving over 5,000 clients and over 80,000 employees nationally.
Responsible for all systems and technical architecture for the company with 45 direct reports at various locations.
Reported directly to a CIO employed by Fidelity Capital.
Key individual in helping to separate the NovaCare Employee Services business from NovaCare.
To address a growing need for feature rich and highly scalable applications within the National Account PEO space the PeopleSoft HCM and FMS suite of applications were implemented for all HR Logic Nation Account clients.
This was an aggressive project that was delivered on-time and under budget utilizing primarily internal resources.
Worked closely with PeopleSoft Product Manager to create the "Pay to Bill" module under the PeopleSoft brand.
Planned and implemented the UltiPro HRMS system to support a business unit that consisted of 65,000 employees.
Led a team to architect and implement a .NET web based business portal to satisfy clients wanting direct access to self-service applications.
This effort had a direct correlation to a 15% increase in new business deals within the first year.
Designed and built a new corporate data center to consolidate four smaller data centers into one IS operation.
This reduced IT operating expense by $600K annually and increased uptime and redundancy.
Identified a gap in functionality related to PEO billing and responded by developing PEO billing system that saved the organization over $250K per year in lost or late billing.
Worked to create DR and business continuity plan that included the selection and implementation Comdisco as the business partner.
Directed a team to focus on client satisfaction improvement which led to the selection and implementation of Clientele (eFrontOffice) CRM solution.
This contributed to a 10% increase in client retention after the first year by more quickly resolving client concerns that ordinarily led to attrition.
Planned, implemented and temporarily managed an employee call center resulting in a consolidation of 5 regional offices and a savings of over $1 million per year.
Recommended and implemented a full business intelligence suite of tools from Cognos which enabled both internal and external clients to perform self service data requests.
This lowered report development costs and increased customer satisfaction.
Successfully led organization to through remediation activities in support of Y2K change.
Directed conversion from legacy application to PDS HRMS system that included the implementation of a recruiting system to automate the job functions of more than 80 recruiters.
Designed early client server compensation workflow process for NovaCare.
This process leveraged system intelligence to govern percentage increase amounts and required HR approvals to complete.
This groundbreaking process increased accuracy over 25% on first submissions and improved cycles times by over 50%.

Education

MPS:Information Sciences and Technology - Cybersecurity and Information AssuranceThe Pennsylvania State UniversityInformation Sciences and Technology - Cybersecurity and Information Assurance

BS:Health Policy & AdministrationThe Pennsylvania State UniversityHealth Policy & Administration

Skills

.NET, accounting, accounts payable, administrative, streamline, architect, art, agency, assisted living, automate, benefits, billing, billing system, budgeting, budget, business intelligence, call center, client server, Cognos, conversion, CRM, Clientele, client, clients, customer satisfaction, email, financial, financial operations, focus, human resources, HR, invoice processing, leadership, Logic, access, window, enterprise, network, nursing, nursing home, payroll, PeopleSoft, processes, procurement, Product Manager, product management, project management, proposals, purchasing, quality, quality assurance, recruiting, reengineering, rehabilitation, reporting, scheduling, Staffing, strategic, technical support, telecom, vendor management, vision, workflow, Y2K

Additional Information

Recognition NovaCare Chairman's Award HRL "Helping Make Life a Little Better" Award *Dial President's Award (runner-up) Dial "Whatever It Takes" Award 1/3

Resume Overview

Companies Worked For:

Genesis HealthCare
Source One Management Services

School Attended

The Pennsylvania State University

Job Titles Held:

Vice President
Chief Information Officer
Vice President Sr. Director Director Senior HRIS Project Manager

Degrees

MPS : Information Sciences and Technology - Cybersecurity and Information Assurance
BS : Health Policy & Administration

Vice President Resume Example

Resume Score: 90%

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