(555) 432-1000 - - resumesample@example.com - -
- www.cott1.org
Dedicated board member with an over 25 year progressive career in Advocacy. Visionary leader with proven track record of driving organizational turnaround and change management. Forward-thinking and proactive with achievements across fundraising, social media, and executive management. Proactive Board of Directors Member with strong diplomatic skills, credibility and passion for Patient Advocacy and Sickle cell. Offering 25+ years background developing strategic plans, approving budgets and business decisions and representing organization to stakeholders. Tactful board member skillful in fundraising, resource development and monitoring programs and services. Transparent and responsive professional comfortable managing evolving situations in politically charged environments. In-depth knowledge of financial planning and reporting practices.
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- Assisted President and CEO in identifying and recruiting other board members, successfully recruiting board members.
- Engaged in virtual and in person fundraising activities
- Established performance goals for department and provided methods for reaching milestones.
- Orchestrated positive media coverage and stakeholder relations as public face of company.
- Provided personalized business consulting and overhauled services to strengthen client success.
- Determined and monitored organization's programs and services through modernization and digitization.
- Collaborated with other members to seek involvement in policy decisions, fundraising and visibility of organization.
- Managed and planned social activities to encourage program engagement, including virtual town halls and social media activities.
- Defined organizational problems to create and implement correction plans.
- Assisted President in identifying and recruiting other board members, successfully recruiting many board members.
- Used modernized and collaborative resources effectively to achieve set goals such as delegating responsibilities and organizing tasks.
- Attended 2 public hearings per year to gain community input.
- Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
- Implemented stories and anecdotes into speeches to make information more entertaining.
- Researched material extensively before writing informative speeches.
- Presented information regarding Sickle cell to groups of 50 or more people.
- Engaged in professional networking to maintain strong relationships with communications and media professionals to drive partnerships and effective dissemination of mass communications.
- Prepared for public relations presentations and plans by gathering information on business objectives, vision, brand strategy, competition and industry trends.
- Monitored social media and online sources for industry trends.
- Developed team communications and information for HealthCare meetings.
- Worked with Sickle cell patients to understand needs and provide advocacy.
- Improved office operations by automating client correspondence, record tracking and data communications.
- Arranged corporate and office conferences for company employees and guests.
- Provided complete meeting support, including materials preparation and notes or minute taking.
- Communicated corporate objectives across all divisions through regular correspondence and scheduled status updates.
- Oversaw office inventory activities, including ordering and requisitions, stocking and shipment receiving.
- Established efficient workflow processes, monitored daily productivity and implemented modifications to improve overall effectiveness of personnel and activities.
- Handled all incoming business and client requests for information.
- Liaised with patients and addressed inquiries, appointment requests
- Enhanced collaboration between team members by preparing meeting materials and taking clear notes to distribute to stakeholders.
- Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
- Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs using Word, Power Point, and Google Docs.
- Developed standard operating procedures for all administrative employees.
- Delivered expert clerical support by efficiently handling wide range of routine and special requirements.
- Held oversight of office inventory activities, including ordering and requisitions, stocking and shipment receiving.
- Organized and managed program development from conception through successful execution.
- Organized international and domestic travel arrangements for up to 2 staff members, including all transportation and hotel stays.
- Maintained computer and physical filing systems.
- Handled client correspondence and tracked records to foster office efficiency.
- Received, screened and routed incoming calls.
- Coordinated special projects and managed schedules.
- Drove implementation of modernized and collaborative software to automate office operations, including meetings, communications and travel.
- Designed marketing brochures and wrote website copy.
- Interacted with clients and community members professionally by phone, email or in-person to provide information and directed to desired staff members.
- Leveraged advanced skills and training to support operational needs of multiple departments.
- Solved problems timely and effectively, ensuring customer satisfaction.
- Maintained office supplies inventory by checking stock and ordering new supplies as needed.
- Increased team productivity by reorganizing office supplies and protocols.
- Kept physical files and digitized records organized for easy updating and retrieval by authorized team members.
- Transcribed dictated files and video recordings.
- Optimized outdated processes with modernization to foster positive outcomes.
- Created reports and presentations.
- Answered and quickly redirected up to 10 calls per day
- Supported efficient meetings by organizing spaces and materials, documenting discussions and distributing meeting notes.
- Developed recordkeeping systems for employee records and company documents to optimize operations and reduce project lags.
- Transcribed and organized information to assist in preparing speeches and presentations.
- Successfully completed special projects to exceed goals of both the President and overall organization.
- Provided administrative services, including phone and email correspondence, making copies and handling incoming and outgoing mail and faxes.
- Communicated with clients and community members via phone and email to confirm correspondence and respond to inquiries.
- Delivered top-notch administrative support to office staff, promoting excellence in office operations.
- Performed research to collect and record clinical reasearch data.
- Answered questions and addressed, resolved or escalated issues to the board of directors to satisfy Clients and Community members.
- Prepared packages for shipment, pickup and courier services for prompt delivery to board members, clients, and community.
- Assisted coworkers and staff members with special tasks on daily basis.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Increased office efficiency by modernizing document organization systems and effectively implementing digital collaborative solutions.
Cuyahoga Community College - Cleveland, OH
My health was very unstable until I was about 24 years old. Due to my health I was never able to finish High-school properly thus never received my diploma. My family decided that due to my previous work experience a diploma wasn't a priority. My health was the main concern and since I had my future laid out for me getting my GED was my best option.
I took the test on a whim without studying and got a 2940 which boils down to a 3.0 GPA. If I had studied I know I would have gotten a 4.0
I was the Virginia Sickle Cell Awareness Program's ( VASCAP ) Sickle cell poster child for two years in a row in 92 and 93. In 93 I participated as a Sickle cell patient advocate in Health Security Express, Hilary Clinton's push for Universal Healthcare. I have been advocating for Sickle cell Patient rights ever since. I have represented Sickle cell at the State and Federal level including DHHS, FDA, and the Office of the Health Secretary.
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School Attended
- Cuyahoga Community College
Job Titles Held:
- Vice President
- Vice President
- Board of Directors Member
- Patient Advocate
- Director of Operations /Office Manager
- Administrative Assistant
Degrees
- GED
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