Results-driven Executive with forward-thinking approach centered on company success and competitive growth. Demonstrated record of success in building successful teams and managing profitable operations. Dynamic and innovative approach to problem solving.
Skills
Leadership and People Development
Servant Leader with Mission Driven Qualities
Results Oriented
Lead with Integrity and Transparency
Operational Analysis
Building Partnerships and Affiliations
Strategic Planning
Budget Oversight
Coaching and Mentoring
Innovative and Visionary
Work History
01/2013 to Current
Vice President, Patient ServicesSt. Elizabeth Healthcare – City, STATE, Florence, Kentucky
Associate engagement indicators exceeding organization and national average; top quartile leader index score
Engaged in community boards, volunteer work and clubs, promoting organization and mission
Developed, analyzed and served in administrative leadership role for laboratory, system-wide, expanding outreach
Developed joint venture with another local healthcare system; and transitioned to fully automated lab system
Handled contracting and tracking of quality metrics for non-employed radiology practice, ensuring their goals were aligned with organization, and contractual obligations were met
Through collaborative efforts and ability to influence innovative thinking, successfully started lung screening program that has become top program nationally
Established performance goals for departments and provided methods for reaching milestones.
Identified opportunities to improve business process flows and overall departmental productivity, by as much as 25-35%.
Identified and solved issues with production, workforce and material sourcing to drive business objectives, especially through pandemic
Handled recruitment and contracting for large, employed, pathology practice, including compensation and development, and tracking of annual quality metrics
Managed company budget, for designated areas, by designing complex financial model to track and validate expenses exceeding $70M annually.
Diminished regulatory risks by overseeing adherence to insurance and safety regulations across projects.
01/2010 to 01/2013
System Director of RadiologySt. Elizabeth Healthcare – City, STATE, Edgewood, KY
Introduced multiple recognition programs to improve staff morale and employee satisfaction
Developed partnership and Leadership Agreement with contracted Radiologists, leading to improved physician relations and alignment of corporate positions
Resolved issues and escalated problems with knowledgeable support and quality service.
Managed system budget for Imaging services at 5 hospitals and Outpatient Imaging Centers
Maintained flexible schedule and responded to after-hours and weekend emergencies.
Through LEAN processes and contract consolidation, saved organization over $1.5 million in 2010 and $1.2 million in 2011
Developed new QUALITY program for Imaging Services, leading to improved patient outcomes, satisfaction, quality scores and safety, ultimately achieving Diagnostic Imaging Center of Excellence
08/2006 to 01/2010
System Director of RadiologyMercy Health Partners – City, STATE, Cincinnati, OH
Standardized job tasks and policies across enterprise, in accordance with best practices and standards.
Regional responsibility for 5 hospitals and 9 imaging centers, including enterprise budgets and operations
Completed acquisition and transition of 6 new imaging centers to provider-based facilities
Recruited and developed strategic partnership with Dr. Marc Orlando for pain management program, offering services through radiology
Co-developed and presented customer service training programs across organization
Successfully implemented multiple initiatives to improve appointment availability, increase outpatient volume and increase revenue through Six Sigma practices
Worked with supporting departments to improve report turnaround from 36 hours to less than 4 hours
Pillar Award for financial excellence through LEAN processes and reduction in overall expenses
Serve on Medical Radiology Council (MRC), bringing 4 separate Radiology groups together to improve quality of care and standardize processes regionally
01/2004 to 08/2006
Partner, Lead Technologist, Radiation Safety OfficCompany Name – City, State, Cincinnati, OH
05/2003 to 08/2004
President/OwnerCompany Name – City, State, Cincinnati, OH
01/2001 to 05/2003
Sales Consultant/P.E.T. Clinical ConsultantCompany Name – City, State, Cincinnati, OH
11/2000 to 01/2001
Technical Sales ManagerCompany Name – City, State, San Jose, CA
05/1998 to 11/2000
Nuclear Medicine CoordinatorCompany Name – City, State, Cincinnati, OH
Education
Expected in 06/2009
MBA: Business Administration The Ohio State University, Fisher College - Columbus, OH, GPA:
Expected in 06/2006
Bachelor of Arts: General Studies College of Mount Saint Joseph - Cincinnati, Ohio, GPA:
Expected in 06/1992
Associate of Science: University of Cincinnati - Cincinnati, OH, GPA:
Affiliations
Leadership Kentucky-2022
Member of Board of Director, Brighton Center-2013-current
Event Chair for Wine Over Water event, benefiting the Brighton Center-2017-2019
Appointed Chair of Board, Master Provisions, 2017
Member of Board of Director, Master Provisions-2015
Leadership Northern Kentucky-2012
American College of Healthcare Executives-2009-current
Finalist, Deloitte Business Plan Competition, The Ohio State University, Fisher College of Business-2009
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Resume Overview
School Attended
The Ohio State University, Fisher College
College of Mount Saint Joseph
University of Cincinnati
Job Titles Held:
Vice President, Patient Services
System Director of Radiology
System Director of Radiology
Partner, Lead Technologist, Radiation Safety Offic