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JC
Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

Highly skilled senior bank executive with experience of 15+ years of progressive experiece in all domains of consumer retail banking. Holds excellent track record of exceeding target sales for consecutive years. Demostrated abilities to handle work pressure and customer issues professionally. Operational leadership experience managing distrubtion channel of 200+ employees, P&L budgeting, cost conttrol and strategic planning areas.

Skills
  • Creative and adaptable with the ability to effectively coach and lead in changing environment
  • Ability to communicate in a fluent and articulate manner with strng influencing skills
  • An attention to detail and accuracy in work. Strong time management and organizational skills
  • Strong criticalthinking skills with the ability to make a timely decisions
  • Mergers and Acquisitions
  • Creative strategic planning
  • attaining goal growth
  • Portfolio and finance management
  • Business growth and marketing strategies
  • Training and mentoring
  • Employee development
  • Infrastructure planning
  • Operational management
  • Executive leadership
  • Defining company vision
  • Team building and leadership
  • New business development
Experience
01/2017 to Current Vice President, Consumer Bank Spire Credit Union | City, STATE,
  • Oversaw entire consumer bank distrubution, managing over a billion dollar in assets, 175 employees and 23(+) retail branch locations.
  • Oversaw all aspects of business expansion objectives and opportunities, including new market exploration, product development and overseas production possibilities.
  • Integrated marketing and sales strategies with business development and operational leadership plans.
  • Minimized turnover through effective training and employee engagement programs.
  • Handled human resource concerns and established plans to handle issues consistently and efficiently.
  • Maximized branch revenue by optimizing daily operations.
  • Cultivated and maintained solid partner relationships to drive mutually beneficial collaboration and bottom-line profits.
  • Analyzed regional market trends to discover new opportunities for growth.
  • Developed and implemented clear policies and procedures across multi-state area.
  • Reduced financial discrepancies by managing P&L to remain under budget with on-time project completion.
  • Penetrated new markets by investigating competitor products, services and trends.
  • Expanded business, developed revenue and managed market gains.
  • Managed company-wide budgets, payroll, accounting and all other financial operations.
  • Oversaw monthly, quarterly and annual financial reporting while developing annual operational budget and future year projections.
  • Created and implemented best practices to standardize internal processes and procedures.
  • Analyzed operational processes and implemented continuous improvement initiatives to promote profitability and efficiency.
  • Developed systems to protect company assets and report accurate financial results.
  • Devised strategies to drive organizational vision and grow revenues.
  • Sourced, installed and implemented new accounting systems to streamline operations.
  • Monitored business trend forecasts and adjusted budgets and operational plans to maximize growth and opportunities.
  • Developed corporate risk management programs by establishing strict documentation and financial guidelines and assiting in risk management committee.
  • Increased frontline assets and core operating income over 50% within the last 24 months.
09/2013 to 01/2017 Assistant Vice President, Regional Manager Spire Credit Union | City, STATE,
  • Oversaw daily operations of 11 retail branch locations.
  • Executed day-to-day operational activities for regional business exceeding budgeted goals in yearly revenue.
  • Trained, developed and supervised team of 105 employees.
  • Minimized turnover through effective training and employee engagement programs.
  • Handled human resource concerns and established plans to handle issues consistently and efficiently.
  • Analyzed regional market trends to discover new opportunities for growth.
  • Provided a working enviornment that promotes safety, customer service, teamwork and collabortation, integrtiy, productivity, and continuous improvement
  • Effectivley managed a team of professional branch managers- including all aspects of consumer bank
06/2007 to 02/2013 Assistant Vice President, Lead Branch Manager US Bank National Association | City, STATE,
  • Complied with company policies and government regulations to prevent and detect rule violations and protect organization from fines and lawsuits.
  • Networked within communities to identify and capitalize on business opportunities.
  • Increased efficiency and drove branch revenue by optimizing daily operations.
  • Designed sales and service strategies to improve revenue and retention.
  • Developed and maintained client rapport to meet financial service needs and drive branch loyalty.
  • Received [Award Name] for [Number]% rate of closed loans.
  • Increased sales staff from [Number] to [Number] employees due to $[Number] increase in revenue.
Education and Training
Expected in BBA | Business Management Arizona State, Tempe, AZ, GPA:
Expected in 05/2021 | Graduate Program, Banking And Finance Barret School of Banking, Memphis, TN, GPA:
Certifications
  • HR Management, Barret School of Banking - 2018
Accomplishments

Minneapolis Business Journal 40 under 40 Nominee; 2019

Pinnacle of Excellence Winner; 2010, 2011, 2012

Star of Excellence Winner; 2007, 2009, 2010

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Resume Overview

School Attended

  • Arizona State
  • Barret School of Banking

Job Titles Held:

  • Vice President, Consumer Bank
  • Assistant Vice President, Regional Manager
  • Assistant Vice President, Lead Branch Manager

Degrees

  • BBA

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