Veterans Claims Examiner Resume Example

•My primary responsibility was to process education awards for eligibility and entitlement. I assured that multiple entitlements were clearly delineated. I provided analysis of education program issues to veterans, dependents, school officials, and other interested parties relative to their rights and benefits, submission of evidence, disposition of claims, and all subsequent actions. I applied a knowledge of relevant state laws, and common law principles, where applicable, concerning domestic relations issues, in order to make proper dependency determinations. I also utilized numerous computer programs, including all Microsoft Office programs, in order to retrieve and disperse claimant information depending on the claim. I adjudicated and authorized awards including especially complex issues in the following areas: accrued benefits, concurrent enrollments, program change determinations, delimiting date adjustments, flight training, independent study, incarcerated claimants, employee claimants, removal of unsatisfactory progress, benefit audits, etc.

Increase sales and profits by focusing on hospitality, service quality and knowledge of products. Know proper time management in order to handle the multifarious tasks performed each day. Possess appropriate problem-solving skills to handle customer complaints. Have the ability to calculate simple math in order to make change for cash payments and more responsibly handle money.