LiveCareer-Resume

vendor specialist mobile detailing resume example with 8+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Analytical professional with technical knowledge and critical thinking skills to thrive in data-driven environments. Tackles challenges with positivity and drive to overcome. Works great alone or with others and consistently exceeds expectations. Persuasive Vendor with 11 years of experience in Hospitality< Customer Service industry, 5years marketing industry sales. Expert in door-to-door and display sales to close sales and accurately educate customers. Dedicated to increasing revenue and sales through streamlined processes and excellent service. Goal-oriented Vendor with proven track record of increasing sales, streamlining processes and accurately determining potential buyers. Friendly and outgoing worker with dedication to reliability and efficiency. Skilled at route planning and collaboration. Motivated individual with business acumen and willingness to take on challenging roles. Tech-savvy and quick learning with technical know-how, social media expertise and sales abilities to support and drive substantial growth. Dependable Customer Service Specialist with track record of success in field, attention to detail and proactive mindset. Seeks opportunities to improve processes and workflows for team benefit. Conscientious, hardworking and excels at multitasking in fast-paced environments. Hardworking and dependable delivery team member with a clear history and current California license. Adept at building display pieces and preparing promotions. Seeking a permanent business relationships is my passion. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

Skills
  • Safety Loading Procedures
  • Restocking Abilities
  • [Wet Sanding, proficiently able to use various buffers, and equipment needed in providing customers needs] 35 years of experience Experience
  • Improvement Plan Knowledge
  • Experience in Leadership
  • Quantitative Skills
  • Program Evaluation
  • Content Management Expertise
  • Good Work Ethic
  • Relationship Building
  • PPE Use
  • Problem Resolution
  • Team Management
  • Active Listening
  • Reliable & Trustworthy
  • Friendly, Positive Attitude
  • Microsoft Office
  • Organizational Skills
  • First Aid/CPR
  • Training & Development
  • Supervision & Leadership
  • Team Building
  • Conflict Resolution
  • People Skills
  • Customer Service
  • Maintenance & Repair
  • Basic Math
  • Computer Skills
  • Flexible Schedule
  • Data Management
  • Planning & Organizing
  • Critical Thinking
Education and Training
Electronics Technicians Association Greenwich, CT, Expected in 05/2010 Associate of Arts : Customer Service Management - GPA :
  • Through their extensive network of knowledgeable professionals, i was able to gain a level of specially skills for the specific purpose of providing extensive product insight in the field of Electronics (low voltage) as well as telecommunications. This furthered my desire of providing a more equitable experience for the user ; wherefore I was granted the honor of Lifetime Customer service specialist. This experience then opened the door for me to receive the State of California's Board of Governor's grant providing a unique skills set in which serves the general welfare within the field of Customer Service.
Coastline Community College, Louisiana State University, Henry George Institute , Expected in 02/2010 Associates of Arts : Business Administration, Accounting, Principles of Political - GPA :

President’s List, Dean’s List, GPA: 3.8

  • [, Year] - Dean's List]
  • Final Grade: top 1% of Student body of 15,000
  • Toastmasters International: Competent Communicator; Competent Communicator
  • Global Radio Operators License (FCC)
  • Righteous Neighbor LLC, Capstone Project: Project Facilitator, project is community outreach
  • Royal Society of Chemistry
Toastmasters International Blythe, CA, Expected in 01/2009 Competent Communicator; Competent Leader : Motivational Speaking - GPA :
Electronics Technicians Association Greenwich, Expected in 12/2008 Associate of Science : Telecomunications, Electronics - GPA :
Microsoft Office Suite Blythe, CA, Expected in : Information Technology - GPA :
Experience
Advance Auto Parts - Vendor Specialist/Mobile Detailing
Midland, TX, 01/2020 - Current
  • Maintained positive working relationship with fellow staff and management.
  • Created plans to propose solutions to problems related to efficiency, costs or profits.
  • Identified needs of customers promptly and efficiently.
  • Displayed strong telephone etiquette, effectively handling difficult calls.
  • Replaced and adjusted signs to reflect different products and promotional prices.
  • Determined consumer needs to provide products and services appealing to larger market.
  • Developed lists of potential areas and buyers to increase success rates.
  • Analyzed key performance indicators to identify effective strategies.
  • Studied product and industry specs and prices to update signage and complete merchandising activities.
  • Implemented strategies to take advantage of new opportunities.
B G Foods - Event Specialist/Customer Service
Ankeny, IA, 10/2019 - Current
  • Provided top quality control and eliminated downtime to maximize revenue.
  • Supported sales team members to drive growth and development.
  • Liaised between customers and retail buyers to expedite orders and meet customer demands.
  • Led on- and off-site customer support teams across multiple time zones.
  • Increased customer satisfaction ratings 11% by effectively answering questions, suggesting effective solutions and resolving issues quickly
  • Enhanced productivity and customer service levels by anticipating needs and delivering outstanding support.
  • Referred unresolved customer grievances to designated departments for further investigation.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Mentored junior team members and managed employee relationships.
  • Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
  • Kept records of customer interactions or transactions, thoroughly recording details of inquiries.
  • Presented existing and prospective customers with valuable service or product information to aid in decision-making.
  • Exceeded established service goals while leveraging customer service, sales and employee management best practices.
Wheels Technologies, Inc - Electrical Technician/Brand Ambassador
City, STATE, 08/2019 - Current
  • Authored clear and detailed engineering specifications to clarify design details and functional criteria of each unit.
  • Assembled and tested components, wiring and systems, locating and correcting faults to optimize production results.
  • Diagnosed equipment malfunctions and completed repairs to restore equipment and maintain uptime.
  • Tested circuitry and electronic components according to engineering instructions, technical manuals or knowledge of electronics.
  • Built, calibrated and maintained electrical instruments used in design development processes.
  • Tested performance of in-development parts, assemblies and systems under simulated operating conditions to optimize plans.
  • Improved electrical installations by standardizing procedures for production and field personnel.
  • Set up and operated specialized or standard test equipment to diagnose, test or analyze performance of electronic components, assemblies or systems.
  • Performed monthly, semi-annual and annual Preventive Maintenance Checks and Services (PMCS).
  • Read and interpreted technical manuals, drawings and schematics to make accurate repair decisions.
  • Tested and repaired electric motors, variable frequency drives, alarms and control systems.
  • Repaired electrical equipment using hand and power tools and testing and diagnostic equipment.
  • Conducted statistical studies to analyze or compare production costs for sustainable or nonsustainable designs.
  • Tested energized and de-energized circuits, following test procedures and assisted in specialized test procedures.
  • Leveraged outstanding communication, interpersonal and people skills to work well with clients.
  • Performed diagnostics and testing to locate root causes and resolve issues for optimal performance.
  • Connected and repaired equipment based on mechanical drawings and electrical prints.
  • Frequently worked overtime, weekends and holidays.
  • Interpreted electrical and mechanical schematics, blueprints and diagrams.
  • Installed electrical wiring during remodeling projects.
  • Established outstanding relationships with electricians and consumers.
  • Strategized alternative uses for current electronics designs to reduce energy usage.
  • Performed preventive, predictive and corrective maintenance to keep machinery running at optimal levels.
  • Assembled electrical systems or prototypes using hand tools or measuring instruments.
  • Maintained inventory of parts for immediate and emergency repairs.
Select Comfort Home Delivery - HD Technician/Driver
City, STATE, 07/2015 - 11/2016
  • Utilized pallet jacks and forklifts to load and unload materials off trucks.
  • Read and interpreted maps to determine vehicle routes.
  • Delivered customer orders to homes and places of business within established time frames.
  • Used ropes and blocks to safely secure cargo for transport.
  • Hooked and unhooked trailers from tractor and converter dollies.
  • Loaded trucks with tools and equipment to prepare for diverse on-call requirements.
  • Delivered Sleep Number Beds & Assesories equipment to customers and set it up to optimize performance.
Dynamic Automotive Images - Automotive Detailing
City, STATE, 12/2014 - 06/2015
  • Conveyed troubleshooting diagnosis to customer and outlined proposed repair plan and associated costs.
  • Kept detailed records of repairs, labor involved and parts used.
  • Maintained certifications and completed training on systems and components.
  • Performed minor maintenance services, including gasket replacements, coolant flushes and tune-ups.
  • Maintained garage safety protocols to meet regulatory and company expectations.
  • Completed repairs and maintenance to major vehicle models to meet safety specifications.
  • Kept team in compliance with shop and manufacturer specifications for repairs and maintenance services.
  • Cooperated with other technicians from different disciplines to achieve optimal integration.
  • Inventoried stock, placed orders and verified receipt to keep supplies ready.
  • Developed in-depth understanding of automotive systems and components to complete fast and accurate repairs.
  • Monitored shop equipment to maintain safe working condition.
  • Examined and inspected damaged vehicles, estimating repair costs prior to performing service.
  • Conducted routine servicing on fuel, electrical and cooling systems.
  • Searched within service and maintenance manuals to perform repairs and diagnosis.
Iconik Transportation, LLC - Driver/Customer Service
City, STATE, 04/2013 - 10/2013
  • Determined optimal routes based on GPS application information and knowledge of local routes.
  • Kept accurate logs of all deliveries and trips.
  • Identified mechanical problems with vehicles, completed basic repairs and helped coordinate more serious maintenance needs.
  • Wrote receipts for loads picked up and collected payment for goods delivered and for delivery charges.
  • Reported delays and accidents to stations using telephones or two-way radios.
  • Inspected vehicles' condition, supplies and equipment before and after trips
  • Conducted pre-inspections to keep trucks reliable and well-maintained.
  • Promoted positive customer service by delivering on-time shipments and fully resolving issues.
  • Contacted customers prior to delivery to coordinate delivery times.
  • Reported mechanical problems encountered with vehicles to dispatch.
  • Managed accurate recordkeeping by distributing invoices, collecting payments and updating logs.
  • Presented order bills and collected payments for deliveries.
  • Drove vehicles safely, obeying traffic laws and transportation procedures to avoid accidents.
  • Filed vehicle logs, cargo records or billing statements according to company regulations.
  • Processed shipment documents neatly and efficiently for each load.
Western Manufacturing - Machine Operator
City, STATE, 12/2002 - 03/2006
  • Lubricated parts and performed minor maintenance to improve machine function.
  • Verified production orders prior to starting set-up.
  • Attached identification labels to finished packaged items or stamped lot number and shipping destination information on containers.
  • Completed written reports of problems and necessary repairs to forward to management and maintenance personnel.
  • Operated multiple fabricating machines, cutoff saws, shears and forming or spinning machines.
  • Measured and weighed items to meet quality standards and prevent waste.
  • Established and adjusted feed rates and cutting parameters to keep operations in line with production demands.
  • Received incoming shipments and reviewed contents against purchase order for accuracy.
  • Conducted preventable maintenance on process line and quickly resolved production problems to minimize downtime.
  • Looked through work orders to determine type and quantity of materials needed for each production batch.
  • Organized pallets and secured materials with plastic wrap to prepare for movement to skids.
  • Utilized fastening equipment to fasten, package and stack materials and products.
  • Monitored and observed production line to watch for pile-ups and jams.
  • Detected work-piece defects and machine malfunctions, maintaining apparatus to prevent future issues.
  • Maintained assigned equipment and performed daily inspections to increase equipment longevity and cut costs.
  • Helped achieve team goals by rotating production lines and daily duties to meet demand.
  • Prepared machine for production processes by equipping with required tools and parts.
  • Produced quality products by palletizing, packaging and assembling finished items.
  • Hand-assembled needed parts with bolts and screws.
  • Calibrated machines to adhere to quality standards and maintain required productivity levels.
  • Followed daily preventive maintenance schedule for cleaning and lubricating machinery.
  • Set up and operated production machinery according to specific standards and protocols of company.
  • Separated products according to weight, grade and size of material to produce final product.
  • Reduced health and safety risks with strict adherence to safety protocols and PPE requirements.
  • Placed finished products on skids and wrapped and transported to warehouse with forklift.

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Resume Overview

School Attended

  • Electronics Technicians Association
  • Coastline Community College, Louisiana State University, Henry George Institute
  • Toastmasters International
  • Electronics Technicians Association
  • Microsoft Office Suite

Job Titles Held:

  • Vendor Specialist/Mobile Detailing
  • Event Specialist/Customer Service
  • Electrical Technician/Brand Ambassador
  • HD Technician/Driver
  • Automotive Detailing
  • Driver/Customer Service
  • Machine Operator

Degrees

  • Associate of Arts
  • Associates of Arts
  • Competent Communicator; Competent Leader
  • Associate of Science

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