Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Summary
Enthusiastic and ambitious nursing student with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Eager to contribute and developed knowledge in any role. Skilled in interpersonal relationships and patience in difficult settings. Adaptable and driven with strong work ethic and ability to thrive in team-based or individually motivated settings. Looking forward to learning new skills while gainin hands on experience.
Skills
Customer support
Document preparation
Machine building
Installation skills
Inventory management
Problem resolution
Planning and coordination
Organization
First Aid/CPR
Customer service
Relationship development
Payment processing
Liquor regulations and compliance
POS systems
Cash drawer balancing
ID verification
Loss prevention
Product recommendations
Knowledge of wine and spirits
Merchandise restocking
Proper phone etiquette
Vendor relationships
Stockroom procedures
In-store support
Shipping and receiving understanding
Retail sales customer service
High-energy attitude
Courteous demeanor
Quality assurance controls
Adaptive team player
Problem-solving abilities
Experience
04/2017 to CurrentVendor SpecialistEncore Capital | Remote, OR,
Bent, reached, stretched, stood for long periods and carried up to 80 pounds with ease.
Improved customer satisfaction by finding creative solutions to problems.
Demonstrated self-reliance by meeting and exceeding workflow needs.
Improved operations by working with team members and customers to find workable solutions.
Maintained updated live goods knowledge through training and supervisor education.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Recognized by management for providing exceptional customer service.
Earned reputation for good attendance and hard work.
Cross-trained in every store role to maximize operational knowledge.
Remained calm and professional in stressful circumstances and when dealing with unhappy customers, effectively diffusing situations.
Streamlined efficiency, reduced labor hours and boosted profitability to optimize overall productivity.
Increased customer base and market share by promoting product through diverse channels.
Strengthened product branding initiatives and coordinated effective marketing campaigns.
Collected and removed debris from work sites to maintain team productivity and minimize safety hazards.
Greeted customers and offered immediate assistance.
Pitched in to assist supervisors and to handle various tasks.
Followed company, safety and performance requirements at all times.
Recorded production data in daily logs.
Opened boxes of merchandise and materials and restocked designated areas.
05/2013 to CurrentPlant Specialist - Live Goods St. Elizabeth Healthcare | Lawrenceburg, IN,
Assessed soil problems and water quality issues to identify causes or sources for effective resolution.
Educated farmers and landowners on techniques to maximize plant growth and land use while preventing issues such as erosion.
Identified ideal methods for planting, cultivating, harvesting and other aspects for horticultural products.
Improved customer satisfaction by finding creative solutions to problems.
Handled all delegated tasks, including receiving deliveries and customer service.
Improved operations by working with team members and customers to find workable solutions.
Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Demonstrated self-reliance by meeting and exceeding workflow needs.
Earned reputation for good attendance and hard work.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
07/2013 to 02/2014CashierGpm Investments | Wilmington, DE,
Maximized sales potential by preparing, storing, rotating and merchandising products at point-of-sale.
Scanned, priced and bagged customer groceries efficiently and accurately to deliver excellent customer service.
Cleaned and stocked front end areas, including register changing tapes and ribbons.
Resolved issues with cash registers, card scanners and printers.
Assisted with purchases, locating items and signing up for rewards programs.
Inventoried stock and placed new orders to keep supplies within optimal levels for expected demands.
Built and maintained productive relationships with employees.
Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
Kept store operations efficient and tasks current by carrying out daily store opening, closing and shift change actions in full.
Contributed abilities during heavy work periods and to cover missing employees to uphold strong service levels for customers.
Maintained work area in clean and neat manner.
Greeted customers promptly and responded to questions.
Counted and balanced cashier drawers.
Properly verified customer identification for alcohol or tobacco purchases.
04/2011 to 04/2013Cashier Team LeadExeter Wine And Spirits | City, STATE,
Maximized sales potential by preparing, storing, rotating and merchandising products at point-of-sale.
Assisted with training new cashiers and customer service team members to increase speed of onboarding.
Cleaned and stocked front end areas, including register changing tapes and ribbons.
Scanned, priced and bagged customer groceries efficiently and accurately to deliver excellent customer service.
Authorized discounts and special actions to resolve customer disputes and maintain satisfaction.
Developed training and mentoring procedures to keep team member performance strong and optimized for store needs.
Resolved issues with cash registers, card scanners and printers.
Directed merchandising and signage updates for weekly and seasonal promotional changes.
Inventoried stock and placed new orders to keep supplies within optimal levels for expected demands.
Rectified discrepancies between accounting records and cash drawer by researching daily transactions to pinpoint issues.
Built and maintained productive relationships with employees.
Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
Kept store operations efficient and tasks current by carrying out daily store opening, closing and shift change actions in full.
Taught employees use of registers, merchandising of stock and satisfaction of diverse customer needs.
Maintained work area in clean and neat manner.
Greeted customers promptly and responded to questions.
Counted and balanced cashier drawers.
Properly verified customer identification for alcohol or tobacco purchases.
Education and Training
Expected in 05/2015Certificate | BiotechnologyCommunity College of Rhode Island, Warwick, RIGPA:
Expected in Associate of Science | NursingCommunity College of Rhode Island, Warwick, RIGPA:
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