Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - - -

High-achieving management professional possessing excellent communication, organizational and analytical capabilities. Devises innovative solutions to resolve business and technology challenges. C

Customer-oriented and strategic-thinking Project Manager with over [Number] years of experience in [Area of expertise]. Persuasive, self-motivated leadership professional with expertise in life cycle management for [Industry] [Product or Service] solutions.

Enthusiastic, versatile, and flexible positive relationship builder seeking to leverage background into a project specialist of global sales operations role with a progressive organization.

Meticulous and adaptive oil and gas information technology specialist with over 4 years of experience executing system upgrades, project management, process improvements, complex problem solving and troubleshooting.

Attentive individual offering over [Number] years working as a Project Manager for an insulation, heating and air conditioning company. Focused and enthusiastic with expertise in team oversight, budgeting and effective processes and procedures.

  • Cost reduction and containment
  • Performance improvements
  • Work flow planning
  • Systems implementation
  • Knowledgeable in [Technology]
  • Schedule management
  • Vendor sourcing
  • Document management
  • Project management
  • Microsoft Office Suite expert
03/2018 to Current
Vendor Solution Associate Pei Wei Asian Diner Eden Prairie, MN,
  • Improved profit margins by streamlining operations and workflow and negotiating competitive vendor contracts.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Maintained updated [Type] knowledge through [Task] and [Task].
  • Learned [Task] and [Task] to support office needs.
  • Completed [Type] project resulting in [Result].
  • Improved customer satisfaction by finding creative solutions to problems.
  • Earned reputation for good attendance and hard work.
05/2012 to 02/2018
Department Sales Manager Lowes Home Improvement City, STATE,
  • Reviewed sales reports to enhance sales performance and improve inventory management accuracy.
  • Conducted department walkthroughs to assess and remedy factors such as cleanliness, inadequate stock levels and poor merchandising.
  • Increased store sales [Number]% by cross-selling complementary items.
  • Established, enforced and optimized departmental procedures and goals to optimize team performance and productivity.
  • Managed team execution of key initiatives to maintain operational excellence within department.
  • Oversaw entire stock management process, including receiving incoming merchandise, shelf replenishment and shrinkage control.
  • Increased YOY sales by [Number]% and grew margins by effectively introducing new products within [Number] months.
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
  • Enhanced sales by implementing merchandising and promotional improvements.
  • Collaborated with all company departments to ensure cohesive branding and strategic product placement.
  • Monitored department for signs of theft by customers or employees and implemented corrective actions to prevent recurrence.
  • Reviewed inventory and sales records, tracked trends and reported on activities to senior management for use in key decision making.
10/2009 to 05/2012
General Manager Elevation Burger City, STATE,
  • Oversaw financial management activities, including budget management, accounting and payroll.
  • Reviewed daily financial reports and reconciled accounts to keep information current and accurate.
  • Worked collaboratively to enhance processes and implement [Program], resulting in [Number]% increase in profitability.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Managed company operations with responsibility for profit and loss, scheduling, training and inventory control.
  • Evaluated financial statements and [Type] reports to monitor [Type] performance to devise solutions for improvement and cost reduction.
  • Reduced operating budget by $[Amount] annually by developing new inventory management process.
  • Enforced security policies and procedures to protect company assets from theft, loss or damage.
10/2007 to 01/2009
Assets Protection Assistant Manager Target City, STATE,
  • Controlled reduction of loss inventory by protecting company assets.
  • Built cross-functional relationships with business partners to reduce losses.
  • Mitigated risk and oversaw internal and external shoplifter apprehension and detention.
  • Monitored and supervised customer's activities in store to detect signs of attempted theft.
  • Responded calmly and effectively to emergency conditions, including safety hazards and threats to life or property.
  • Documented evidence of attempted theft and recovered merchandise for use in loss prevention report generation.
  • Notified security of suspected theft, including descriptions of individuals and items stolen to help control store losses.
  • Calculated response to detected theft attempts on basis of age and behavior of suspected perpetrator, erring on side of caution to insulate company from liability.
  • Gathered loss control data and compiled information into reports for submission to appropriate customers.
Education and Training
Expected in 01/2010
Bachelor of Science: Sociology
Saint Joseph's University - Philadelphia, PA

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School Attended

  • Saint Joseph's University

Job Titles Held:

  • Vendor Solution Associate
  • Department Sales Manager
  • General Manager
  • Assets Protection Assistant Manager


  • Bachelor of Science

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