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High-achieving management professional possessing excellent communication, organizational and analytical capabilities. Devises innovative solutions to resolve business and technology challenges. C
Customer-oriented and strategic-thinking Project Manager with over [Number] years of experience in [Area of expertise]. Persuasive, self-motivated leadership professional with expertise in life cycle management for [Industry] [Product or Service] solutions.
Enthusiastic, versatile, and flexible positive relationship builder seeking to leverage background into a project specialist of global sales operations role with a progressive organization.
Meticulous and adaptive oil and gas information technology specialist with over 4 years of experience executing system upgrades, project management, process improvements, complex problem solving and troubleshooting.
Attentive individual offering over [Number] years working as a Project Manager for an insulation, heating and air conditioning company. Focused and enthusiastic with expertise in team oversight, budgeting and effective processes and procedures.
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- Improved profit margins by streamlining operations and workflow and negotiating competitive vendor contracts.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Maintained updated [Type] knowledge through [Task] and [Task].
- Learned [Task] and [Task] to support office needs.
- Completed [Type] project resulting in [Result].
- Improved customer satisfaction by finding creative solutions to problems.
- Earned reputation for good attendance and hard work.
- Reviewed sales reports to enhance sales performance and improve inventory management accuracy.
- Conducted department walkthroughs to assess and remedy factors such as cleanliness, inadequate stock levels and poor merchandising.
- Increased store sales [Number]% by cross-selling complementary items.
- Established, enforced and optimized departmental procedures and goals to optimize team performance and productivity.
- Managed team execution of key initiatives to maintain operational excellence within department.
- Oversaw entire stock management process, including receiving incoming merchandise, shelf replenishment and shrinkage control.
- Increased YOY sales by [Number]% and grew margins by effectively introducing new products within [Number] months.
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
- Enhanced sales by implementing merchandising and promotional improvements.
- Collaborated with all company departments to ensure cohesive branding and strategic product placement.
- Monitored department for signs of theft by customers or employees and implemented corrective actions to prevent recurrence.
- Reviewed inventory and sales records, tracked trends and reported on activities to senior management for use in key decision making.
- Oversaw financial management activities, including budget management, accounting and payroll.
- Reviewed daily financial reports and reconciled accounts to keep information current and accurate.
- Worked collaboratively to enhance processes and implement [Program], resulting in [Number]% increase in profitability.
- Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
- Managed company operations with responsibility for profit and loss, scheduling, training and inventory control.
- Evaluated financial statements and [Type] reports to monitor [Type] performance to devise solutions for improvement and cost reduction.
- Reduced operating budget by $[Amount] annually by developing new inventory management process.
- Enforced security policies and procedures to protect company assets from theft, loss or damage.
- Controlled reduction of loss inventory by protecting company assets.
- Built cross-functional relationships with business partners to reduce losses.
- Mitigated risk and oversaw internal and external shoplifter apprehension and detention.
- Monitored and supervised customer's activities in store to detect signs of attempted theft.
- Responded calmly and effectively to emergency conditions, including safety hazards and threats to life or property.
- Documented evidence of attempted theft and recovered merchandise for use in loss prevention report generation.
- Notified security of suspected theft, including descriptions of individuals and items stolen to help control store losses.
- Calculated response to detected theft attempts on basis of age and behavior of suspected perpetrator, erring on side of caution to insulate company from liability.
- Gathered loss control data and compiled information into reports for submission to appropriate customers.
Saint Joseph's University - Philadelphia, PA
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Resume Overview
School Attended
- Saint Joseph's University
Job Titles Held:
- Vendor Solution Associate
- Department Sales Manager
- General Manager
- Assets Protection Assistant Manager
Degrees
- Bachelor of Science
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