Vendor Master Data Specialist Resume Example Fossil

VENDOR MASTER DATA SPECIALIST

Professional Summary

Skills

Work History

Vendor Master Data Specialist02/2015 to Current
Fossil – Eggstätt / Germany

transportation clerk05/2015 to 11/2015
Multitest – Rosenheim

Translated business needs and priorities into actionable logistics strategies.
Gathered, logged and monitored all shipping data.
Took corrective action in the case of accidents and delays to minimize extra expenses.
Managed shipment schedules to maximize productivity and cut costs.
Assigned shipments to carriers in the centralized database.
Prepared documents for shipment claims submissions.
Updated the database with changes in carrier status.
E-mailed suppliers, carriers and customers with shipping updates.
Wrote reports and gave oral presentations to keep employees up-to-date on company goals and achievements.
Estimated weights, heights and centers of balance to make precise placements.
Phone conferences with head quarters in US every week.
Responsible for Shipments in Europe and also for shipments from Malaysia to US.

Secretary12/2011 to 08/2013
Hobmaier Energy GmbH – Seebruck

Priced merchandise, stocked shelves and took inventory of supplies.
Completed all point of sale opening and closing procedures, including counting the contents of the cash register.
Handled all customer relations issues in a gracious manner and in accordance with company policies.
Answered customer questions regarding store merchandise, department information and pricing.
Led merchandise selection, pricing, planning and marketing.
Negotiated prices, discount terms and all transportation arrangements for merchandise.
Interviewed and worked closely with vendors to acquire and develop desired products.

Customer Care 03/2009 to 11/2012
Wattline GmbH – Ruderting

Answered an average of [number] calls per day by addressing customer inquiries, solving problems and providing new product information.
Described product to customers and accurately explained details and care of merchandise.
Politely assisted customers in person and via telephone.
Effectively communicated with and supported sales, marketing and administrative teams on a daily basis.
Handled daily heavy flow of paperwork and cooperated with the accounting departments on invoicing problems.
Investigated and resolved customer inquiries and complaints in a timely and empathetic manner.
Served as the main liaison between customers, management and sales team.
Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.
Routinely answered customer questions regarding merchandise and pricing.

Transportation Clerk04/2007 to 06/2008
Perfactum GmbH – Rosenheim

Determined the most cost-effective procedures and routes for shipments.
Gathered, logged and monitored all shipping data.
Took corrective action in the case of accidents and delays to minimize extra expenses.
Managed shipment schedules to maximize productivity and cut costs.
Presented carrier-performance metrics and monthly costs reports to executive team.
Assigned shipments to carriers in the centralized database.
Communicated with dispatchers, warehouses and customers regarding outgoing orders.
Prioritized order security, accuracy and on-time pickup and delivery.
Prepared documents for shipment claims submissions.
Updated the database with changes in carrier status.
E-mailed suppliers, carriers and customers with shipping updates.

Office Clerk03/2003 to 03/2007
KWS Electronic GmbH – Tattenhausen

Prepared vendor invoices and processed incoming payments.
Received, screened and routed incoming calls.
Provided complete meeting support including preparing materials and taking notes.
Handled all incoming business and client requests for information.
Created reports and presentations.
Gathered, logged and monitored all shipping data.
Took corrective action in the case of accidents and delays to minimize extra expenses.
Managed shipment schedules to maximize productivity and cut costs.
Assigned shipments to carriers in the centralized database.
Communicated with dispatchers, warehouses and customers regarding outgoing orders.
Prepared documents for shipment claims submissions.
E-mailed suppliers, carriers and customers with shipping updates.

Education

Resume Overview

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