Customer Service Representative who maintains a high level of professionalism, patience and efficiency to minimize customer dissatisfaction and increase customer loyalty.Call Center Representative versed in customer support in high call volume environments. Superior computer skills and telephone etiquette. Focused on developing efficient processes using knowledge of recruiting, employee relations, training and development and auditing.HR Coordinator motivated to create collaborative team environment by using vast background in the organization of employee training and team building events.Vendor Management who has successfully hired, oriented and trained more than 100 employees during a 1-year career in human resources coordination and recruiting.
Lakeview Cenntenial High School, Garland 75043- Graduated 2004
El Centro College, Dallas 75215- Fall 2007- Fall 2008 now study online
Computer Proficiency, Coordination, Creative Problem Solving, Critical Thinking, Customer Needs Assessment, Customer Service, Data Collection, Data Entry, Documentation, Email, Executive Management Support, Filing, Grammar, Internet Research, Letters and Memos, Lotus Notes, Microsoft Excel, Microsoft Office Suite, Microsoft Outlook, Microsoft PowerPoint, Microsoft Word, Minute Taking, Multi-Task Management, Organizational Skills, Prioritization, Proofreading, Reading Comprehension, Report Transcription, Research, Scheduling, Service Orientation, Speaking, Spreadsheets, Telephone Skills, Time Management,
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