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Proactive and meticulous vending manager with over 3 years of experience in free-vend industry. Proficiencies in inventory control, sales, staff training and development. Customer-oriented team player with expertise generating optimal satisfaction levels while building profits and client generation. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
- Strategic planning
- Responsible
- Organization and Time management
- Cultural awareness
- Critical thinking
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- Self-motivated professional
- Interpersonal Communication
- Sales and marketing
- Staff Management
- Creative merchandising
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Vending Manager, 07/2016 to 03/2020
Sodexo Usa – Midlothian, VA,
- Identified and diminished performance gaps by coaching and supervising multiple subordinates.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Delivered training for new staff, change management and materials.
- Identified and communicated customer needs to supply chain capacity and quality teams.
- Assisted in organizing and overseeing assignments, planning and coordinating in-house and outsourced resources.
- Directed training and retraining of employees to boost performance and enhance business results.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Managed overstocking, restocking and inventory control of certain account sites.
- Developed detailed plans based on broad guidance and direction.
- Rotated merchandise and displays to feature new products and promotions.
- Estimated expected changes in business operations and made proactive adjustments to inventory levels to address needs.
- Maintained financial accuracy when handling hundreds in revenue each day.
- Defined clear targets and objectives and communicated to other team members.
- Performed customer needs assessments and coordinated resolutions with supply chain and quality teams.
- Supervised site investigations, reported issues and escalated those that required further assistance.
- Communicated best practices among on-site and external personnel to align efforts and goals.
- Entered data into 365 kiosk system, implementing tight safeguards to secure financial and personal information.
- Maintained store equipment, including computers, kiosks and various coffee machines.
Vending Attendant, 10/2014 to 06/2016
American Dining Creations – Elmira, NY,
- Executed tasks within time and budget constraints.
- Removed trash and recyclables at end of each shift and disposed of items in proper receptacles.
- Positively engaged with customers and maintained professional appearance at all times as company representative.
- Optimized work readiness with effective gathering of parts and supplies in alignment with specifications.
- Followed instructions from supervisor regarding daily job tasks and duties.
- Offered friendly and efficient service to all customers, handled challenging situations with ease.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Scanned shelves and product cases for expired stock and discarded outdated or spoiled items.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Brewed coffee and tea and changed out drink station syrups.
Landscaper, 05/2010 to 10/2014
Seaworld Parks – Orlando, FL,
- Planted bulbs, trees, bushes and flowers for residential and commercial clients.
- Installed underground sprinkler systems to provide grass and gardens with adequate water supply.
- Opened containers with steel cutters, claw hammers and other hand tools.
- Used trimmers and chainsaws for grounds maintenance, brush clearing and tree removal and thinning.
- Transferred materials to designated areas using hand trucks, electric carts and wheelbarrows.
- Used shears, pruners and chainsaws to prune and trim hedges and shrubs.
- Removed weeds, hazards and debris from common pathways to improve usability.
- Installed and maintained landscapes at homes, offices and parks.
- Performed multiple landscaping tasks, including planting, watering, mulching and edging.
- Reviewed plans and designs to verify completeness of grounds work.
- Followed planned landscaping designs to determine placement of sod, sown grass, flowers and foliage.
- Maintained grounds by trimming, weeding and general clean-up.
- Enhanced visibility and improved tree and bush shape through intentional pruning.
- Removed and disposed of plant debris from work sites to keep areas safe and well-organized.
- Handled hedge, bush and shrub trimming.
GED: , Expected in 08/2014
Kingsborough Community College of The City University of New York - Brooklyn, NY
GPA:
Spanish:
Native or Bilingual
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