Proactive and meticulous vending manager with over 3 years of experience in free-vend industry. Proficiencies in inventory control, sales, staff training and development. Customer-oriented team player with expertise generating optimal satisfaction levels while building profits and client generation. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Skills
Strategic planning
Responsible
Organization and Time management
Cultural awareness
Critical thinking
Self-motivated professional
Interpersonal Communication
Sales and marketing
Staff Management
Creative merchandising
Work History
Vending Manager, 07/2016 to 03/2020 Sodexo Usa – Midlothian, VA,
Identified and diminished performance gaps by coaching and supervising multiple subordinates.
Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Delivered training for new staff, change management and materials.
Identified and communicated customer needs to supply chain capacity and quality teams.
Assisted in organizing and overseeing assignments, planning and coordinating in-house and outsourced resources.
Directed training and retraining of employees to boost performance and enhance business results.
Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Managed overstocking, restocking and inventory control of certain account sites.
Developed detailed plans based on broad guidance and direction.
Rotated merchandise and displays to feature new products and promotions.
Estimated expected changes in business operations and made proactive adjustments to inventory levels to address needs.
Maintained financial accuracy when handling hundreds in revenue each day.
Defined clear targets and objectives and communicated to other team members.
Performed customer needs assessments and coordinated resolutions with supply chain and quality teams.
Supervised site investigations, reported issues and escalated those that required further assistance.
Communicated best practices among on-site and external personnel to align efforts and goals.
Entered data into 365 kiosk system, implementing tight safeguards to secure financial and personal information.
Maintained store equipment, including computers, kiosks and various coffee machines.
Vending Attendant, 10/2014 to 06/2016 American Dining Creations – Elmira, NY,
Executed tasks within time and budget constraints.
Removed trash and recyclables at end of each shift and disposed of items in proper receptacles.
Positively engaged with customers and maintained professional appearance at all times as company representative.
Optimized work readiness with effective gathering of parts and supplies in alignment with specifications.
Followed instructions from supervisor regarding daily job tasks and duties.
Offered friendly and efficient service to all customers, handled challenging situations with ease.
Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Scanned shelves and product cases for expired stock and discarded outdated or spoiled items.
Maintained effective supply levels by monitoring and reordering food stock and dry goods.
Brewed coffee and tea and changed out drink station syrups.
Landscaper, 05/2010 to 10/2014 Seaworld Parks – Orlando, FL,
Planted bulbs, trees, bushes and flowers for residential and commercial clients.
Installed underground sprinkler systems to provide grass and gardens with adequate water supply.
Opened containers with steel cutters, claw hammers and other hand tools.
Used trimmers and chainsaws for grounds maintenance, brush clearing and tree removal and thinning.
Transferred materials to designated areas using hand trucks, electric carts and wheelbarrows.
Used shears, pruners and chainsaws to prune and trim hedges and shrubs.
Removed weeds, hazards and debris from common pathways to improve usability.
Installed and maintained landscapes at homes, offices and parks.
Performed multiple landscaping tasks, including planting, watering, mulching and edging.
Reviewed plans and designs to verify completeness of grounds work.
Followed planned landscaping designs to determine placement of sod, sown grass, flowers and foliage.
Maintained grounds by trimming, weeding and general clean-up.
Enhanced visibility and improved tree and bush shape through intentional pruning.
Removed and disposed of plant debris from work sites to keep areas safe and well-organized.
Handled hedge, bush and shrub trimming.
Education
GED: , Expected in 08/2014 Kingsborough Community College of The City University of New York - Brooklyn, NY GPA:
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School Attended
Kingsborough Community College of The City University of New York
