Energetic Camp Counselor offering 5 years of effectively communicating and interacting with all personalities. Polished professional known for implementing educational and exciting activities and resolving issues quickly, appropriately, and effectively.
High-energy Sales Representative with proven skills in identifying and converting leads. Gifted communicator with strong insight into client desires and sales-closing strategies. Commended for innovative and resourceful approaches for bringing in new clients and meeting regional and personal sales objectives. Offering 1+ years' experience and desire to take on challenging sales position.
Food service worker with talent for sociability and dedication. Strong knowledge of customer service and teamwork. Communicative and team-oriented with proficiency in customer satisfaction. Proven history of fostering excellence to meet team, individual and management objectives.
Skills
Territory sales
Lead generation
Sales and marketing knowledge
Customer needs assessment
Product and service knowledge
Promotional planning
Sales closing
Product merchandising
Product management and pricing
Communications
Organization
Problem resolution
Customer service
Inventory management
Project organization
Team building
Team management
Relationship development
Social development
Early childhood knowledge
Recordkeeping requirements
Age-appropriate activities
Behavior management techniques
Reading skills
Housekeeping abilities
Sanitation understanding
First Aid/CPR
Planning and coordination
Process improvement
Supervision
Schedule management
Safe food handling
Patient relations
Proper storage and preservation
Consistent presentations
Team contribution
Communications
Quality improvements.
Program coordination
Activities leadership
Early education
Lesson plan development
Empathy
Leadership
Community resources
Community involvement
Community development
Community integration
Experience
Vector Marketing Sales Representative, 06/2019 - Current Marsden Holding Llc – Fond Du Lac, WI,
Achieved title of #1 Sales Representative in branch within the first 4 weeks of working
Successfully sold nearly $8000 in products YTD
Assisted customers during selection process and helped choose perfect products to meet individual needs.
Demonstrated products and trained customers to use and maintain purchased items.
Answered customers' questions and addressed problems and complaints in person and via phone.
Learned customer needs and desires to suggest specific product options.
Maintained accuracy for all inventory, sales and customer records.
Championed contact management system launch to achieve 100% client organization.
Cross-sold additional products and services to purchasing customers.
Contacted over 30 potential customers daily to inform them of Cutco products and services.
Improved advertising initiative outreach and building engagement by executing social media and digital marketing campaigns.
Introduced customers to new offerings and updated accounts.
Networked to build client base and promote products to new and existing clients.
Executed updated marketing plans to increase branding exposure, customer traffic and sales.
Developed relationships with customers and presented promotions that increased shelf space, sales and profit.
Built strong, professional relationships through identification of client needs, which increased overall sales and opportunities.
Communicated effectively with clientele to maintain customer satisfaction and loyalty.
Cultivated long-term relationships with clients to accurately quote prices and terms that achieved customer objectives.
Presented professional appearance at all times and assisted with product placement and visual merchandising tasks.
Consulted with long-term, new and prospective customers to understand needs and propose ideal solutions.
Recommended accessories and delivered details regarding latest promotions to increase sales.
Prepared and processed contracts and order forms for new and existing customers.
Capitalized on growth and expanded opportunities by maintaining thorough and current knowledge of all products, competitive offerings and market developments.
Implemented consultative sales techniques to generate revenues and exceed sales targets.
Implemented professional sales presentations to creatively communicate product quality and market comparisons.
Resolved customer issues and offered continual support throughout sales, delivery and customer satisfaction processes.
Cultivated professional client relationships by asking appropriate questions, identifying needs and providing insightful information regarding products.
Generated sales by prospecting leads, calling and negotiating advantageous deals.
Analyzed sales performance and service feedback to drive organizational and operational changes resulting in greater profitability.
Exceeded sales goals using consultative sales talents and effectively explaining programs and services to generate interest.
Promoted memorable shopping experiences resulting in increased customer retention and loyalty.
Made recommendations to customers to promote brand effectiveness and product benefits.
Camp Counselor, 06/2015 - Current National Healthcare Corporation – Sparta, TN,
Adjusted activity plans to better engage users of differing ability or interest levels.
Protected safety of every child enjoying recreational activities at camp by enforcing disciplined and consistent policies.
Explained principles, techniques and safety requirements of different activities to participants to prevent injury.
Organized and lead daily activities such as outdoor games and art projects for groups of 10-20 children ages 3-5 years old.
Observed participants for signs of physical distress and rendered aid, including stopping activities and providing basic medical care.
Cultivated effective relationships with campers, parents and other camp counselors by utilizing active listening and dynamic interpersonal skills.
Developed camp emergency procedures and shared with other counselors in preparation for serious event or injury.
Implemented necessary protocols to develop relationships with campers and parents.
Reported any camper not following proper safety protocols to maintain safety of all other campers.
Designed detailed daily schedules for 5-6 counselors and 20-30 campers to increase safety and overall camp success.
Checked on campers struggling with various social and recreational skills to maintain camper and parent satisfaction.
Advertised for upcoming events to promote engagement and involvement.
Coordinated daily schedule of activities to assigned campers and managed transitions to ensure timely arrival.
Assisted with transporting and escorting program participants to, from and within program activity locations and on external trips.
Maintained facilities, grounds and equipment to ensure community safety and attract attention.
Helped participants enjoy activities while ensuring adherence to protocol.
Remained cognizant of camper dietary restrictions and allergies, confirming proper snacks and meals were distributed to each camper.
Organized and lead variety of small and large group activities, including physical, creative and entertaining activities.
Mediated conflicts between campers by calm and effective discussion.
Gathered, prepared, operated and maintained all equipment and supplies necessary for planned activities.
Developed events and programs in consideration of needs, abilities and interests of participants.
Planned, organized, facilitated and promoted diverse recreational programs.
Promoted fun, safe and inclusive environment by monitoring activity of campers to identify and address behavioral issues.
Identified children in need of extra support for emotional, health-related or developmental concerns and conceived improvement strategies.
Implemented hands-on, play-based strategies such as games and crafts for experiential learning.
Maintained daily records of individual activities, behaviors, meals and naps.
Established indoor and outdoor safe play environments for toddler-age children.
Organized and led activities to promote physical, mental and social development.
Collaborated with parents to develop and maintain strong support networks and build rapport to foster seamless communication.
Controlled classroom environments with clearly outlined rules and positive reinforcement techniques.
Identified early signs of emotional and developmental problems in children and brought up problems to parents.
Incorporated music and art activities to encourage creativity and expression.
Sustained ideal staff-to-student ratio in center licensed for 20-30 children aged 3-5.
Supported children's emotional and social development by adapting communication tactics for differing client needs.
Read stories to children and taught painting, drawing and crafts.
Encouraged children to be understanding and patient with others.
Implemented positive discipline; followed policy of warning, timeout, talk and parent check-in.
Carefully monitored children's play activities to identify additional learning opportunities or behavioral issues.
Communicated in English and Chinese (through the use of technology) with parents and other caregivers about child's progress and behavioral concerns.
Encouraged early literacy through read-aloud time and alphabet games.
Supervised circle time, free play, outside play and learning and developmental activities.
Routinely picked children up from school and activities.
Employed variety of materials for children to explore and manipulate in learning activities and imaginative play.
Managed general housekeeping duties, including feeding, bathroom use, resting, and cleanup.
Mediated talks between parents and teachers regarding disciplinary concerns.
Sparked creativity and imagination by helping children discover new things each day.
Familiarized parents with center's policies, regulations, fees and curriculum.
Disciplined children and recommended other measures to correct behavior.
Offered detailed weekly reports that outlined each child's activities.
5 years childcare experience.
Communicated with children's parents and guardians about daily activities, behaviors and problems.
Maintained daily records of activities, behaviors, meals and naps.
Food Service Team Member, 01/2017 - 06/2018 Tropical Smoothie Cafe – City, STATE,
Maximized food quality by closely monitoring shipments, preparation and food handling by team members.
Sought out and implemented methods to improve service and team performance to boost business sustainability.
Enforced staff performance and service standards to deliver consistent and positive customer experiences.
Kept food storage and preparation equipment in good working order to maximize safety and cost-efficiency of operations.
Protected food from spoilage by properly storing in freezer and refrigerator.
Maintained clean and sanitized work area in accordance with food safety guidelines, avoiding cross-contamination of raw and prepared food products.
Verified proper operation of refrigerators, freezers and warming lamps by collecting temperature readings every day.
Packaged and stored food products appropriately to ensure proper handling and preservation.
Re-stocked, organized and arranged service and food stations.
Followed recipes and customer request details to prepare high-quality, delicious meals.
Monitored and recorded temperatures of food, storage, and service areas to maintain established, regulatory guidelines.
Recognized by management for providing exceptional customer service.
Improved customer satisfaction by finding creative solutions to problems.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Earned reputation for good attendance and hard work.
Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Improved operations by working with team members and customers to find workable solutions.
Education and Training
High School Diploma: , Expected in 06/2019 - Moses Brown School - Providence, RI, GPA:
Bachelor of Arts: Psychology, Expected in 05/2023 - Providence College - Providence, RI GPA:
Accomplishments
In 2019, for my high school senior project, I combined my love for film and photography with my dedication to destigmatizing and creating awareness for mental health in my community. By surveying, interviewing, documenting, filming, and creating legal agreements to ensure safety and privacy for those involved; I produced, directed, edited, and polished a film that I am proud to say has reached and touched the hearts of nearly 2000 people.
The goal for this project was to provide a platform for students and faculty to discuss their experience, both personal and indirect, with mental illness, and in doing so, to raise awareness for and start a conversation about mental illness.
Beginning with sharing my own mental health story, my peers and community members were encouraged to share their own in hopes of making a difference.
Through this ongoing project, I have raised $300 in donations for the National Alliance on Mental Illness (NAMI) and have been asked to present my film multiple times since I released it. I will be returning yet again in the fall to my high school to present this film, which I have linked below.
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