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Valet Resume Example

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VALET
Summary

Valet with talent for Troubleshooting and setting up computer systems and Communication skills. Strong knowledge of Computer Systems and Efficiency. Communicative and team-oriented with proficiency in Microsoft Office. Proven history of fostering compromise to meet team, individual and management objectives.

Skills
  • Guest flow management
  • Transportation accomodations
  • POS system operations
  • Conflict mediation
  • Vehicle operation
  • Safe driving
  • People skills
  • Communication
  • Team building
  • Relationship building
  • Application installations
  • Troubleshooting and diagnostics
  • Computer configurations
  • System upgrades
  • Technical troubleshooting
  • Equipment repair
  • Software upgrades
  • Hardware configuration
  • Computer maintenance
  • Windows XP/Vista
  • Hardware upgrades
  • Network security measures
  • Opening and closing procedures
  • Team development
  • Training and mentoring
  • Issue and conflict resolution
  • Collaboration
  • Decision-making
  • Supervision
  • Active listening
  • Computer skills
Experience
Ourisman Fairfax Toyota | Fairfax, VAValet02/2017 - Current
  • Created exceptional customer service by delivering safe, seamless and prompt parking experiences.
  • Removed snow from common areas to create safe operating environment.
  • Greeted guests, explained valet procedures and answered questions to drive satisfaction and repeat business.
  • Drove vehicles to parking area, secured vehicles and returned tag and keys to key booth.
  • Created new programs that resulted in increasing productivity and customer satisfaction.
  • Directed drivers to parking spots.
  • Positioned barricades and gates to maximize traffic flow through parking lot.
  • Resolved all customer issues to maintain high standards of customer satisfaction.
  • Responded to questions about local area and company services.
  • Parked and retrieved automobiles for customers in parking lots, storage garages or new car lots.
Ourisman Fairfax Toyota | Fairfax, VAIT Technician02/2017 - Current
  • Disassembled computer systems to troubleshoot and resolve hardware issues.
  • Configured new employee work stations, including all hardware, software and peripheral devices.
  • Removed malware and viruses from laptops and desktop systems using specialized software.
  • Updated software versions with patches and new installations to close security loopholes and protect users.
  • Set up new desktop systems and configured laptops for incoming employees, loading required software and server permissions.
  • Explained technology-related details in easy-to-understand terms to individuals from all walks of life and in various job positions.
  • Documented repair processes and helped streamline procedures for future technical support actions.
  • Observed system functioning and entered commands to test different areas of operations.
  • Reviewed current hardware and software configurations and recommended modifications to increase system speed.
  • Configured computers to network drivers and connected to printers and other peripheral equipment.
  • Upgraded laptops/desktops, improving speed and performance.
  • Identified hardware issues caused by component failures using approved diagnostic tools.
  • Installed, configured, and setup PCs in all stores for optimal operation and reporting.
Walmart | Fair Lakes, VASales Associate05/2016 - 06/2021
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Scanned customer purchases, supporting transactions to streamline sales process.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Helped customers find specific products, answered questions and offered product advice.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Worked closely with front-end staff to assist customers and maintain satisfaction levels.
  • Properly verified customer identification for alcohol or tobacco purchases.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Processed all sales transactions accurately and promptly to prevent long customer wait times.
  • Operated cash register, collected payments and provided accurate change.
  • Met with customers to offer assistance with selecting merchandise, finding accessories and completing purchases.
  • Reset store displays for special events and seasonal merchandise changes.
  • Maintained well-stocked and organized sales floor with latest merchandise to drive sustained sales revenue.
  • Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
Shadowland Laser Adventures | Chantilly, VAShift Manager01/2017 - 02/2019
  • Managed schedules, accepted time off requests and found coverage for shifts.
  • Documented receipts, employee hours and inventory movements.
  • Upheld company standards and compliance requirements for operations and cleanliness of all areas.
  • Inputted customer data into [Software] system, safeguarding financial and personal information to avoid breaches.
  • Optimized productivity, streamlined program efficiency, and boosted profitability.
  • Assessed, optimized and elevated operations to target current and expected demands.
  • Established ambitious goals for employees to promote achievement and surpass business targets.
  • Strengthened operational efficiencies and traceability, developing organizational filing systems for confidential client records and reports.
  • Addressed internal and customer-related issues each day and affected strategic resolutions.
  • Supervised and trained customer service team members to provide exceptional service, driving retention and satisfaction.
  • Recruited, hired and trained new employees, including monitoring and review of individual performance.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Remained calm and professional in stressful circumstances and when dealing with unhappy customers, effectively diffusing situations.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Improved productivity initiatives, coordinating itinerary and scheduling appointments.
  • Extended existing customer relationships through extensive communication and tried-and-true marketing strategies.
Education and Training
Westfield High School | Chantilly, VAHigh School Diploma05/2016
Northern Virginia Community College | Annandale, VASome College (No Degree) in Information Technology
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Resume Overview

Companies Worked For:

  • Ourisman Fairfax Toyota
  • Walmart
  • Shadowland Laser Adventures

School Attended

  • Westfield High School
  • Northern Virginia Community College

Job Titles Held:

  • Valet
  • IT Technician
  • Sales Associate
  • Shift Manager

Degrees

  • High School Diploma
    Some College (No Degree) in Information Technology

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