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Valet Resume Example

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VALET
Professional Summary

Observant Professional experienced Valet Driver whose dedicated to excellent customer service and parking efficiency. In-depth understanding of security protocols with talent for accurate payment collection and surveillance. Ability to work quickly and maintain focus while providing top-of-the-line customer service. Courteous, well-mannered and dependable with excellent driving record.

Skills
  • Guest Services
  • Traffic Laws
  • Vehicle Safety
  • Safe Driving Practices
  • Cash Handling
  • Payment processing
  • Guest service
  • Vehicle parking and retrieval
  • Communications
  • Customer service
  • Organization
  • First Aid/CPR
  • Problem resolution
Work History
Valet , 06/2019 to Current
Siberan Tiger LLC – Cleveland , Ohio
  • Reported any customer-oriented issues immediately to manager for swift assistance and resolution.
  • Welcomed arriving guests and explained car retrieval procedures.
  • Assisted guests with loading and unloading luggage and delivered instructions to front desk for check-in.
  • Recorded make, model and exact location of each parked vehicle for easy retrieval.
  • Established positive guest relationships through consistent delivery of excellent customer service.
  • Answered questions and provided information about downtown Cleveland
  • Reviewed driver IDs before allowing entrance parking area or drive vehicles.
  • Determined customer needs by asking relevant questions and listening actively to responses.
  • Responded to customer requests efficiently and with knowledgeable assistance.
  • Moved cars around lot to increase space efficiency.
  • Kept facilities clean, neat and organized at all times to give areas professional and fresh appeal.
  • Parked and retrieved cars according to customer needs.
  • Escorted drivers to vehicles and helped load or carry large items.
Pizza Delivery Driver, 03/2019 to 06/2019
Happy's Pizza – Cleveland , Ohio
  • Arranged packages on truck to achieve best use of storage space and to minimize damage.
  • Stayed in constant communication with dispatching team to quickly respond to delivery updates.
  • Handled money with high accuracy, including issuing processing payments, issuing receipts and maintaining control of submitted cash.
  • Planned efficient routes to deliver multiple orders per trip and achieve strong performance ratings.
  • Met promised delivery times consistently by using GPS software to spot and avoid traffic delays.
  • Processed payments by accepting cash, checks and credit and debit card payments.
  • Maintained delivery vehicle at serviceable level by cleaning interior and exterior and checking oil and fuel levels.
  • Kept delivery vehicle clean and neat to maintain company's professional reputation.
  • Anticipated customers' questions and complaints and skillfully handled any concerns.
  • Collaborated with customer service teams and management to resolve order issues or customer complaints.
  • Performed basic housekeeping tasks at restaurant by washing dishes, sweeping floors and properly disposing of trash.
  • Presented customers with bills and receipts to collect payment for items delivered.
  • Answered phone calls and provided details of each customer order.
  • Verified orders prior to completing deliveries to avoid customer complaints.
  • Secured food to prevent loss and maintain freshness during transport.
  • Promoted pizza products by distributing door hangers, coupons and promotional materials to customers on delivery route.
Food Preparer, 08/2018 to 03/2019
Fired Up Tacos – Strongsville, OH
  • Followed food preparation and storage guidelines established by Health Department.
  • Coordinated food handling in alignment with sanitation standards.
  • Transferred supplies and equipment between storage and work areas to expedite food preparation.
  • Measured, mixed and cooked ingredients properly in alignment with nutritional restrictions.
  • Kept workstation and equipment clean, organized, sanitized and sufficiently stocked.
  • Distributed food to wait staff quickly during busy peak periods to drive customer satisfaction.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Cleaned and sanitized all work surfaces between preparation of various foods, avoiding cross-contamination while maintaining food safety guidelines.
  • Prepared cooking supplies, ingredients and workstations during opening and closing procedures to maximize efficiency.
  • Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
  • Ensured proper handling and preservation methods while packaging and storing food products.
  • Recorded, monitored, and maintained optimal and required food temperatures through kitchen, restaurant, and storage areas.
  • In order to provide skilled backup for diverse roles, I was trained for cashier and dishwasher as well.
Education
High School Diploma: 06/2017
Lakewood High School - Lakewood, OH
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Resume Overview

Companies Worked For:

  • Siberan Tiger LLC
  • Happy's Pizza
  • Fired Up Tacos

School Attended

  • Lakewood High School

Job Titles Held:

  • Valet
  • Pizza Delivery Driver
  • Food Preparer

Degrees

  • High School Diploma : 06/2017

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