Dedicated and focused Administrative Assistant with vast experience at customer service and motivated to maintain customer satisfaction while contributing to company success. Focused on prioritizing, completing multiple tasks simultaneously and following through to achieve project goals.
Increased office organization by developing more efficient filing system and customer database protocols.
Creation and maintenance of a tracking system to accommodate a rapidly growing Veteran Student file system, resulting in improved productivity and accuracy.
Provided training and support to new employees.
Maintained communications with in house departments and outside agencies
Developed new procedures to streamline a university degree conferral process, allowing for higher volumes of degree applications to be completed within scheduled deadlines.
Developed tracking systems to provide alumni relations with student graduation information and to better oversee the printing and distribution of diplomas for a 4 year university.
Florida Association of Collegiate Registrars Admission Officers (FACRAO) National Association of Veterans Program Administrators (NAVPA)References: Dr. David W. Persky, Ph.D., J.D./Department Chair of Criminal Justice Saint Leo University University Campus - MC2067
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