Utility Technician with outstanding background inspecting and repairing water utility lines. Demonstrated talent for working well with teammates, supervisors, customers and general public when completing tasks, such as main breaks and unclogging sewer stoppage. Highly knowledgeable in safety procedures and operation of various tools and equipment. Strong performance history of completing tasks accurately while working outdoors in different weather conditions. Hardworking and reliable team member with strong ability in communication and leadership. Offering professionalism, perseverance and a commitment to get the job done in a timely and efficient manner. Highly organized, proactive and punctual with team-oriented mentality.
Skills
Safety procedures
Customer support and assistance
Meter examination
Proficient in use of hand tools to accomplish manual labor tasks
Equipment maintenance
Positive client rapport
Customer notifications
Data recording accuracy
Troubleshooting
Problem resolution
Conflict resolution
Customer service
Computer skills
Analytical
MS Office
Clerical
Friendly, positive attitude
Project planning
Communication
Reliable and trustworthy
Education and Training
The Criswell CollegeDallas, TXExpected in ā āBachelor of Arts:Theology/Biblical Studies - GPA:
Experience
City Of Arlington Water Department - Utility Technician T-6 City, STATE, 08/2018 - 08/2020
Drove and operated utility trucks and other equipment, including Dump trucks, front end loader, back hoe, hydro-excavation Vac-tron vehicle, and truck and trailer combination vehicles.
Performed troubleshooting, repairs and upgrades to water mains, sewer mains, service lines, and reconnected water meters.
Managed water recovery and control services, including detecting leaks, tracing problems and testing flow.
Removed old, broken and unsafe water piping and fixtures with expert demolition skills.
Maintained control of equipment, supplies and vehicles used in water services.
Handled customers' emergency needs to resolve water problems and resulting damages.
Verified quality of completed work and inquired about further customers needs to end jobs on professional note.
Followed applicable regulations, including EPA and OSHA to maintain safety of water and all personnel.
Used forklifts, pumping equipment and air compressors frequently.
Adjusted equipment controls to purify water process and dispose of sewage.
Tested water and sewage samples with color analysis standards.
Collected samples to assess water quality, including tests for pH, hardness and sediment levels.
Recognized by management for providing exceptional customer service.
City Of Duncanville Water And Street Department - Water Utility Tech 1/ Street Utility Tech 1 City, STATE, 02/2016 - 05/2018
Maintained, repaired and installed water and wastewater lines, fire hydrants and valves.
Arranged traffic cones, drums and other equipment to direct traffic and barricade work areas.
Drove and operated utility trucks and other equipment.
Answered emergency calls and responded quickly to repair urgent issues, including water main breaks, sewer main stops, and debris clearing of streets
Operated pumps, backhoes, jackhammers and other equipment to repair or install lines and systems.
Used hand tools, such as shovels to access lines and prepare area for work.
Submitted job status reports for recordkeeping.
Assessed meters for cracks and other issues, repairing problems on spot and testing repairs for proper functionality.
Participated in departmental safety meetings and attended all awareness trainings that the company offered to employees.
U.S. Army - Combat Medic (68W) City, STATE, 08/2010 - 08/2014
Managed care in field and in-transit, including performing standard testing and administering necessary medication.
Remained level-headed and proactive during emergency situations.
Evaluated patients' medical status and monitored vital signs during transit.
Conducted equipment inspections and vehicle checks in adherence with required maintenance schedules.
Rendered direct patient care, including stabilizing patients and determining course of action based on triage.
Monitored patients from scene to hospital transfer while conducting in-transit care.
Assessed emergency situations and prioritized medical care for patients.
Documented all patient information, including condition or injury, treatment and medication administration.
Immobilized patients for transport using backboard or other spinal mobilization.
Collaborated with team members and other first responders, ensuring consistent communication to maintain order and efficient care delivery.
Delivered first aid or life support care to sick or injured individuals in pre-hospital settings.
Monitored and replenished ambulance supplies, maintaining well-stocked inventory and properly functioning equipment.
Developed strong rapport with other medical professionals to foster quality and efficient patient care.
Assessed scenes and prioritized care according to severity of injury or illness.
Inserted IVs and administered oral and injectable medications.
Operated ambulance to and from scenes and emergency facilities, responding to dispatch calls for emergent medical assistance.
Completed emergency treatment procedures to stabilize individuals for transport.
Demonstrated dedication to providing quality care through continued training and education.
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