Technician skilled in troubleshooting technical issues with accuracy and speed. Trained in telecommunications cabling and providing excellent customer service.
Dexterous with hand tools
MS Office proficient
Satellite dish installations
Strong attention to detail
Responsible and reliable
Strong communication skills
Friendly and hardworking
Strong organizational skills
Active listening skills
Strong knowledge of cable and CAT-5 termination
United States Infrastructure CorporationFebruary 2014 to CurrentUtility Locate Technician Halethorpe, MD
Locate underground utilities using electromagnetic detection equipment
Operate vehicle in safe manner
Read plans for underground utilities
Wear appropriate PPE at all times
Work in all weather conditions
Excellent communication skills with contractors and homeowners
Work 50+ hours a week
Be on-call 24 hours a day
Macy's Logistics and OperationsSeptember 2013 to February 2014Security Officer Joppa, MD
Monitoring the arrival and departure of trailers and other company-related vehicles using the FedFLO computer system.
Made security rounds of the interior and exterior of the property both physically and with the use of CCTV cameras.
Record all incidents and suspicious activities as well as monitoring employees and non- employees for possible theft as part of our loss prevention duties.
Perform audits of merchandise coming off of trailers and making sure quantity is correct if the packaging for the merchandise is open.
Aaron's Sales and LeaseOctober 2012 to July 2013Product Technician Elkton, MDTested machinery, equipment and parts to identify any defects.
Assemble, transport, and demonstrate merchandise such as appliances, upholstery, home theater systems, televisions, lawn tractors, and bedroom sets to customers both in-store and at customers' homes.
Also responsible for restoration of all merchandise that returns to the store including furniture, appliances, and computers.
Received DOT Medical Certificate as well.
Nutramax LaboratoriesFebruary 2012 to August 2012Manufacturing Associate Edgewood, MDChanged equipment over to new product.
Planned and laid out work to meet production and schedule requirements.
Planning and organizing the manufacturing steps required in the production of safe quality products.
Following instructions as written on the Master Batch Record, SOPs and all other documents related to the manufacturing process.
Transporting raw materials weighing a minimum of 50lbs.
Checking and calculating raw material quantities as needed.
Performing set-up and adjustments to all manufacturing equipment to ensure assigned machines run at peak.
efficiency and operations are within the cGMP guidelines and SOPs.
Cleaning rooms and equipment according to standard operating procedures and performing.
varied preventive maintenance duties.
Updating production records, inventory sheets, etc.
Consistently checking work for accuracy to ensure no errors or deficiencies and identifying and reporting all discrepancies as necessary.
Training new employees on the operation of equipment, safety of equipment, SOPs and GMPs on an as needed basis.
Performing other assigned duties that may be required in meeting company goals and objectives.
I know how to operate a 10 cu.ft. and 30 cu.ft. Twin Shell V-Blenders, Cyclops blender, and sifter machines.
Roadlink/Rite-Aid Distribution CenterSeptember 2011 to February 2012Unloader/ Forklift Operator Perryman, MD
Unloaded, picked, staged and loaded products for shipping.
Received incoming shipments and reviewed contents against purchase order for accuracy.
Worked at a rapid pace to meet tight deadlines.
Verified and recorded the count and condition of cargo received.
Installed protective bracing, padding and strapping to prevent shifting and damage to items during transport.
Used propane forklift to load trailer at warehouse.Operated equipment safely and efficiently at all times. Operated and maintained a forklift truck in a safe and efficient manner.
Comcast CableApril 2009 to May 2011Communications Technician White Marsh, MD
4, I performed commercial and residential installations of digital set-top boxes, modems and networking equipment, and telephony equipment.
I was required to terminate and repair coaxial cables (RG- 6, 7, 11, 59, and QR-320) and telephony/network data cables (CAT-3, 5,5e, and 6).
I learned how to incorporate the digital set-up into existing home theater systems as well as CCTV systems.
I performed terminations of network patch cables and telephony wires at punch down blocks, patch bays, and hubs/switches.
I used many different hand and power tools as well as specialized locators and signal meters.
I was also required to wire our telephony products into analog and digital phone systems, home alarm systems, PBX systems, and door entry systems.
As a technician, I also performed troubleshooting at commercial and residential sites.
I was taught how to operate and navigate Windows, Mac OS, and some Linux operating systems as well as install and troubleshoot wireless networks.
In some cases, I also did customer troubleshooting over the phone to better fit the customer's needs at the time.
Middle River Aircraft SystemsNovember 2007 to April 2009Assembler Middle River, MD
My main duties were to assemble airplane parts such as transcowls and check the quality control of each item.
Some of the materials I worked with included different types of bonding agents, composite and graphite materials, pneumatic tools such as drills, fastener guns, and sanders, and acetone.
I was also responsible for keeping my area clean during and after each work day to ensure workplace safety.
AeroSat USA/DirecTVOctober 2006 to November 2007Installation Technician/Warehouse Manager Owings Mills, MD
As a technician, I had to install and service DirecTV systems into homes and businesses, educate the customer on using the DirecTV system, and troubleshoot any problems they may encounter.
I learned to terminate and repair RG-59 and RG-6 cables as well as satellite dish components.
As the warehouse manager, I have to keep track of all equipment entering and leaving the warehouse using Microsoft Excel, maintain the cleanliness of the warehouse, provide and sell tools to both in-company technicians and subcontractors, and gave weekly and monthly reports regarding all warehouse materials and equipment using Outlook.
McDaniel College05/2004BiologyWestminster, MD, USADid not graduate
Joppatowne High School05/2003High School Diploma: General StudiesJoppatowne, MD, USA3.1 GPA, Top 33% of Class, Academic and Athletic Letters
cables, Department of Health, forklift, hubs, inventory, Linux, Logistics, loss prevention, Mac OS, materials, materials I, Microsoft Excel, Excel, Outlook, Windows, Microsoft Word, modems, network, networking, networks, operating systems, organizing, packaging, PBX, peak, phone systems, cameras, power tools, processes, quality, quality control, reporting, safety, schematics, Shell V, Supervisor, switches, technician, telephony, phone, troubleshoot, troubleshooting, written