LiveCareer-Resume
Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary

Hardworking Server and/or Bartender with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.

Skills
  • High-volume dining
  • Menu memorization
  • Point of Sale (POS) system operations
  • Food safety understanding
  • Table Bussing
  • Dining customer service
  • Effective customer upselling
  • Liquor, wine and food service
  • Price memorization
  • Safe food handling
  • Menu knowledge
  • Relationship management
  • Service prioritization
Experience
07/2019 to 03/2020
Used Car Title Clerk Capital Vacations Springfield, MO,
  • Investigated and solved accuracy issues on titles, odometer readings, and power of attorney.
  • Managed and filed paperwork to transfer vehicle ownership title from dealer to purchaser for new, used and wholesale sales.
  • Maintained regular communications with clients to discuss and resolve issues.
  • Used math and analysis skills.
  • Processed and maintained title files, implementing security measures to protect all data.
01/2015 to 06/2019
Business Development Center Agent Creekview Health Center Pleasanton, CA,
  • Called potential customers daily to meet high quotas.
  • Offered exceptional services and support to team members and guests, maximizing productivity and customer satisfaction.
  • Coordinated appointments for service and sales.
  • Developed clientele by networking to find new customers and generate lists of prospective clients.
  • Worked with current clients to assess needs and develop improvement plans.
  • Stayed current on company products and services to provide top-notch expertise to customers.
  • Maintained strong call control and quickly worked through scripts to address problems.
  • Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
  • Managed customer expectations by clarifying needs, identifying options and recommending products and services.
  • Assessed customer account information to determine current issues and potential solutions.
  • Met or exceeded call speed, accuracy and volume benchmarks on consistent basis.
12/2013 to 12/2015
Server Landry's Houston, TX,
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
  • Promoted desserts, appetizers and specialty drinks to optimize sales.
  • Prepared salads, appetizers and garnishes to assist kitchen staff.
  • Provided exceptional service to high volume of daily customers.
  • Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Rearranged tables and chairs, located or rolled extra silverware and [Action] to prepare for large groups.
  • Monitored customer movements and quickly cleared empty tables for future customers.
  • Prepared both alcoholic and non-alcoholic beverages as specified by patrons, consistently delivering to tables or bar without spillage.
  • Processed customers' payments and provided receipts.
  • Carefully transferred orders from kitchen and bar areas to tables and cleared plates as patrons finished food and beverage items.
  • Communicated effectively with patrons to establish preferences and dietary restrictions and make food and beverage recommendations.
  • Operated and maintained cleaning equipment and tools, including dishwasher, hand wash stations, pot-scrubbing station and trash compactor.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.
04/2001 to 06/2014
Server & Bartender Prime Time Sports Bar City, STATE,
  • Prepared salads, appetizers and garnishes to assist kitchen staff.
  • Promoted desserts, appetizers and specialty drinks to optimize sales.
  • Arranged place settings with fresh tablecloths, tableware and flowers to create appealing tables.
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Greeted newly seated guests quickly and efficiently.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Reviewed identification for patrons before serving alcoholic drinks.
  • Prepared both alcoholic and non-alcoholic beverages as specified by patrons, consistently delivering to tables or bar without spillage.6+3

+.

  • Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
  • Provided items requested by customers, including sauces and drink refills.
  • Carefully transferred orders from kitchen and bar areas to tables and cleared plates as patrons finished food and beverage items.
  • Communicated effectively with patrons to establish preferences and dietary restrictions and make food and beverage recommendations.
  • Processed customers' payments and provided receipts.
Education and Training
Expected in
: Medical Billing & Coding
Heald College - Portland, Or,
GPA:

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Resume Overview

School Attended

  • Heald College

Job Titles Held:

  • Used Car Title Clerk
  • Business Development Center Agent
  • Server
  • Server & Bartender

Degrees

  • Some College (No Degree)

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