used car sales manager underwriter resume example with 10+ years of experience

Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,
Professional Summary

Skilled Sale Manager / Underwriter specializing in Finance, offering more than 4 years of experience. Highly adept in underwriting moderate to complex policies, achieving new business and renewal goals and maintaining loss control and risk management levels. Instrumental in facilitating development and deployment of new products. Excellent reputation for resolving problems and improving customer satisfaction.

High-performing Automotive Sales Manager with 6-year background meeting or exceeding customer acquisition and revenue growth targets by maximizing sales team potential through aggressive recruiting, objectives setting, coaching and performance monitoring strategies. Leverages new and used inventory control skills, excellent training and internet sales process success and deploys current technologies to achieve sales goals. Consistently engages with customers to build base of referrals and repeat business and creates annual forecasts and budgets through solid understanding of dealership operations, including all aspects of sales and finance.

Goal-oriented manager with distinguished experience in Auto industries and proven leadership abilities. Expert in increasing productivity and customer satisfaction while driving revenue and sales. Committed to streamlining procedures while optimizing employee talent.

  • Sales Reporting
  • Business development and planning
  • Coaching and mentoring
  • Extensive personal network
  • Sales presentations
  • Analytical problem solver
  • Database Management
  • Accomplished manager
  • Sales processes
  • Strategic Planning
  • Loss Protection
  • Developing Policies
  • Relationship building
  • Time management
  • Data analysis
  • Quality assurance
  • Trend Analysis
  • Risk management
  • Training & Development
  • Troubleshooting
  • Flexible & Adaptable
  • Conflict resolution
Work History
08/2016 to Current Used Car Sales Manager /Underwriter Henkels & Mccoy, Inc | Chino, CA,
  • Calculated group and individual renewal rates based on customers background, industry and demographic information.
  • Monitored underwriting teams' performance and provided mentoring to achieve personal and department production goals.
  • Evaluated debt ratio, loan-to-value ratios, credit scores property valuations and various other factors when making underwriting decisions.
  • Analyzed credit, income, compliance, title documents and appraisals during underwriting process.
  • Supported review and acceptance or denial of new or renewal business.
  • Followed through with borrowers, loan processors, loan originators and managed all phases of underwriting process.
  • Determined and documented loan conditions and communicated requirements and decisions.
  • Leveraged eLeads, CDK, DealerTrack, CUDL, AutoTrader, TrueCar, vAuto, KBB and other resources to drive new and used car sales.
  • Coached individual team members on daily basis to maximize unit volume, gross profit and earnings potential.
  • Recruited, hired, trained and managed sales team to set, achieve and exceed sales goals while controlling expenses and exceeding profit.
  • Increased sales to 500 plus through effectively training employees, closely monitoring regional and local markets and managing inventories.
  • Hired, supervised and coached 40 plus employees on sales strategies to optimize performance.
  • Collaborated with upper management to implement continuous improvements and exceed team goals.
05/2014 to 08/2015 Lineman Aegion Corp | Arroyo Grande, CA,
  • Inspected power lines and poles for signs of damage or wear, interference and degradation and reported findings to supervisor.
  • Added or removed wire to shorten or lengthen lines, using various types of splices, connectors and clamps.
  • Responded to emergencies and outages that required additional labor and assistance for repairs.
  • Worked on both dead and energized lines.
  • Maintained solid safety record with no OSHA-recordable incidents.
  • Resagged loose lines to prevent failures.
  • Observed company safety rules and regulations to minimize workplace accidents and reduce electric shocks.
  • Removed old poles and hardware and replaced with new equipment.
  • Performed maintenance and reconducting work in varied weather conditions.
  • Installed and maintained overhead and underground electrical power lines and auxiliary equipment.
  • Carried out day-day-day duties accurately and efficiently.
  • Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
  • Completed minor preventative maintenance and mechanical repairs on equipment.
  • Performed duties in accordance with all applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
01/2013 to 04/2014 Installation Technician Cinemark | North Canton, OH,
  • Evaluated equipment to determine if it needed to be repaired or replaced.
  • Enhanced performance and maintained work requests, orders, prices and documents.
  • Educated and trained new hires on company processes, eliminating process gaps.
  • Maintained updated knowledge of all equipment, products and services to properly educate customers.
  • Eliminated field downtime and boosted productivity by restructuring installation techniques and staff teams.
  • Followed all company guidelines regarding safety procedures when out in field.
  • Completed extensive job report for each service call.
  • Used hand and power equipment for hoisting, measuring, testing and drilling of various types of installations.
  • Collected customer signatures once installations and repairs were finished to complete fence process.
  • Designed processes to achieve business objectives, utilizing client feedback for optimal development.
  • Fostered sales and increased revenue by advertising products and services.
  • Completed timely project management within budget constraints on multi-faceted problems for executive leadership, while fostering meaningful relationships with contractors.
03/2010 to 01/2013 Assistant Manager Champs Sports | City, STATE,
  • Created organization systems for inventory control, merchandising, financial reports and schedules, dramatically increasing operational efficiency.
  • Achieved recognition from senior management for contribution to store success, including managing sales, employees and operations to foster optimal performance.
  • Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
  • Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
  • Directed merchandising, promotion and brand loyalty efforts for business segment with greatest sales volume.
  • Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements, and evaluate progress toward goals.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
Expected in No Degree | Business Miami Dade College, Miami, FL GPA:
Expected in 06/2009 High School Diploma | Miami Coral Park High School Adult Education, Miami, FL GPA:

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Resume Overview

School Attended

  • Miami Dade College
  • Miami Coral Park High School Adult Education

Job Titles Held:

  • Used Car Sales Manager /Underwriter
  • Lineman
  • Installation Technician
  • Assistant Manager


  • No Degree
  • High School Diploma

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