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used car sales manager resume example with 20+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Summary

I'm skilled in The Cox automotive line of products used in the car industry not limited to Dealer track, provision, vin solutions. I've used CDK and Darwin. I'm familiar with the state regulations when it comes to most titling issues and insurance requirements.

I've been doing auto sales for 25+ years and different roles of management the last five.

Accomplished Sales Manager offering high performance leading development and implementation of superior sales strategy. Proven track record of identifying and creating profitable business opportunities, qualifying authentic prospects and cultivating strong partnerships. Demonstrated expertise in team leadership and development.

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.

Skills
  • Market Research
  • Business Forecasting
  • Budget Administration
  • Sales Coaching
  • Closing Techniques
  • Sales Records Management
  • Sales Process
  • Employee Retention
  • Appointment Scheduling
  • Sales Presentations
  • Document Management
  • Customer Complaint Resolution
  • Service-Driven Sales
  • Decision-Making
  • Account Management
  • Time Management
  • Sales Tracking
Experience
04/2023 to 06/2023
Used Car Sales Manager Southern Auto Group Chesapeake, VA,
  • Sold pre-owned cars and trucks to meet aggressive monthly sales goals.
  • Reviewed and controlled used vehicle inventory to maintain accurate supply.
  • Managed marketing and communications initiatives to promote brand awareness in local community, effectively driving sales.
  • Partnered with employees to develop relationships with customers and enhance sales processes.
  • Mentored and trained sales staff on sales techniques and overcoming objections to achieve quotas.
  • Resolved customer complaints regarding sales and service.
  • Determined price schedules and discount rates.
  • Analyzed financial data to determine efficient use of resources.
  • Managed financial transactions involving general funds and contracts to reduce cashflow challenges.
  • Calculated and prepared checks for utilities, taxes and other payments.
  • Approved and qualified applications for financing, closed sales contracts and cross-sold insurance products while complying with state laws.
  • Promoted finance products to customers and sales force to increase penetration.
  • Analyzed actual financial results vs budget to prepare variance reporting to functional groups.
05/2019 to 06/2022
Used Car Sales Manager Southern Auto Group Virginia Beach, VA,
  • Sold pre-owned cars and trucks to meet aggressive monthly sales goals.
  • Reviewed and controlled used vehicle inventory to maintain accurate supply.
  • Managed marketing and communications initiatives to promote brand awareness in local community, effectively driving sales.
  • Approved and qualified applications for financing, closed sales contracts and cross-sold insurance products while complying with state laws.
08/2009 to 03/2019
Sales Associate Bob Moore Auto Group Tulsa, OK,
  • Helped customers find specific products, answered questions and offered product advice.
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Answered incoming telephone calls to provide store, products and services information.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Collected payments and provided accurate change.
  • Worked with fellow sales team members to achieve group targets.
  • Answered product questions with up-to-date knowledge of sales and promotions.
  • Developed trusting relationships with customers by making personal connections.
  • Assessed customer needs to provide assistance and information on product features.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Sold various products by explaining unique features and educating customers on proper application or usage.
04/1998 to 12/2009
Sales Associate Bob Moore Auto Group Midland, TX,
  • Helped customers find specific products, answered questions and offered product advice.
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Answered incoming telephone calls to provide store, products and services information.
  • Supported sales team in coordinating paperwork and closing sales.
  • Checked credit applications for accuracy and completeness.
  • Conducted customer interviews, history reviews and financial negotiations.
  • Assessed pay stubs, account statements and other financial documents.
  • Oversaw sub-prime lending program for [Type] dealership.
  • Calculated and prepared checks for utilities, taxes and other payments.
Education and Training
Expected in to to
: Mathematics
Muhlenberg College - Allentown, PA
GPA:

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Resume Overview

School Attended

  • Muhlenberg College

Job Titles Held:

  • Used Car Sales Manager
  • Used Car Sales Manager
  • Sales Associate
  • Sales Associate

Degrees

  • Some College (No Degree)

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