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used car sales manager resume example with 20+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary

Charismatic Used Car Sales Manager with strong business acumen and 30 years of progressive and relevant sales management experience. Offering general knowledge of all facets of used car business. Dedicated to consistently meeting vehicle sales quotas through expert management and leadership of sales team. Skillful in maintaining used car inventory, forecasting sales and motivating team to reach sales targets. Compiled and analyzed data to determine approaches to improve sales and performance. Friendly student available for weekend, evening and holiday shifts. Considered hardworking, punctual and driven. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Skills
  • Sales Reporting
  • Solution selling
  • Direct sales
  • Coaching and mentoring
  • Sales presentations
  • Accomplished manager
  • Sales processes
Education
Piedmont Technical College Greenwood, SC Expected in 12/2021 Associate of Science : Business Management - GPA :
Greenwood High School Greenwood, SC Expected in 06/1989 GED : - GPA :
Certifications
  • CSP - Certified Sales Professional
Work History
Principle Auto - Used Car Sales Manager
San Antonio, TX, 09/2010 - Current
  • Hired, trained and monitored performance of salespeople to establish sales quotas and manage sales goals.
  • Conducted daily and weekly sales meetings to develop viable sales forecasts and associated sales strategies.
  • Coached sales team to drive traffic through phone and online appointments and referrals to meet or exceed sales targets.
Advance Auto Parts - Salesman
Council Bluffs, IA, 10/2013 - 06/2014
  • Visited customer locations to evaluate requirements, demonstrate product offerings and propose strategic solutions for diverse needs.
  • Showcased product features to customers and discussed technical details to overcome objections and lock in sales.
  • Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
  • Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.
  • Developed and delivered engaging sales presentations to convey product benefits.
  • Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
  • Forged and nurtured impactful relationships with customers to cultivate loyalty.
  • Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.
  • Established fair pricing structures and finalized contracts to complete purchase agreements with customers.
  • Used consultative sales approach to understand customer needs and recommend relevant offerings.
  • Collaborated with vendor representatives and company customers to set up optimal delivery schedules.
  • Upheld high standards of customer service by promoting and upselling new products and services.
  • Prospected continuously for new potential customers and maintained robust conversion rate.
  • Drove team revenue totals by bringing in top sales numbers.
Tk Elevator - Branch Manager
Irvine, CA, 07/1989 - 09/2013
  • Assessed expansion plans and presented costs to forecast trends and recommend changes.
  • Boosted branch sales by developing and deepening customer loyalty through incentive programs.
  • Consulted with representatives of regulatory agencies to complete accurate filings and uphold strict compliance.
  • Engaged employees in business processes with positive motivational techniques.
  • Gathered and reviewed customer feedback to improve operations.
  • Developed prospects for new loans though weekly cold calling.
  • Assessed employee performance and developed improvement plans.
  • Met deadlines by proactively managing individual and team tasks and streamlining processes.
  • Complied with Bank Secrecy Act, Anti Money Laundering, OFAC, USA Patriot Act, Privacy Act and Community Reinvestment Act.
  • Developed and delivered polished sales presentations in order to highlight product and service quality.
  • Protected company assets with strategic risk management approaches.
  • Increased monthly staff retention rate after implementing new training programs.
  • Enhanced branch production rates by handling staff conflicts, evaluations, hiring and termination processes and coaching employees on company protocol and payroll operations.
  • Expanded territory by negotiating beneficial deals for principle product sales, distribution and service.
  • Reviewed and edited loan agreements to promote efficiency and accuracy.
  • Uncovered and resolved strategic and tactical issues impacting sales management and business operations.
  • Maintained confidentiality of bank records and client information to prevent mishandling of data and potential breaches.
  • Created strategies to develop and expand existing customer sales, resulting in increase in annual sales.
  • Produced reports outlining financial data to assist management with making strategic plans and operational decisions.
  • Recommended loan approvals and denials based on customer loan application reviews.
  • Maintained friendly and professional customer interactions.
  • Compiled database of loan applicants' credit histories, corporate financial statements and other financial information.
  • Identified and capitalized on community business opportunities with effective networking.
  • Generated dramatic improvements across entire sales cycle.
  • Submitted loan applications to loan underwriter for verification and recommendation.
  • Evaluated applications against outline specifications to approve, reject or recommend adjustments files.
  • Interviewed and hired talented individuals with top-level strengths, improving organizational talent and skill set.
Go1 - Sales Manager
Seattle, WA, 07/1989 - 09/2013
  • Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
  • Managed order cycle to enhance business development and maintain sustainability and customer satisfaction.
  • Handled customer relations issues, enabling quick resolution and client satisfaction.
  • Monitored metrics and marketing investments to assess performance and implement continuous improvements.
  • Identified, hired and trained highly-qualified staff by teaching best practices, procedures and sales strategies.
  • Aggressively pursued competitive accounts by differentiating company from competitors.
  • Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
  • Delivered engaging sales presentations to new clients, explaining technical information in simplified language to promote features and increase client base.
  • Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
  • Developed and implemented comprehensive salesperson training program.
  • Produced contracts, reports, letters, and proposals for clients.
  • Organized promotional events and interacted with community to increase sales volume.
  • Developed innovative marketing campaigns to increase engagement with target demographic and drive brand exposure.
  • Developed rapport with international suppliers and collaborated with factories to develop, design and select product for retail stores.
  • Increased sales volume and expanded product line to new retailers, warehouse clubs and natural food chains.
  • Developed international business relationships to drive business units abroad.
  • Developed strategic relationships with key suppliers and clients to foster profitable business initiatives.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
  • Reduced expenses by effectively negotiating contractor prices, terms and service agreements.
  • Initiated new sales and marketing plans for product roll-outs, distribution and media strategy.
  • Conducted research to target, engage and partner with suppliers, negotiating beneficial, cost-saving deals.
  • Created effective strategies to target new markets after researching and analyzing competitor behavior.
  • Collaborated with internal teams and suppliers to evaluate costs against expected market price points and set structures to achieve profit targets.
  • Improved sales processes to streamline customer acquisition and onboarding strategies.
  • Developed value-added solutions and approaches by leveraging trends in customer marketplaces and industries.

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Resume Overview

School Attended

  • Piedmont Technical College
  • Greenwood High School

Job Titles Held:

  • Used Car Sales Manager
  • Salesman
  • Branch Manager
  • Sales Manager

Degrees

  • Associate of Science
  • GED

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