Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:

Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

  • Compelling leadership skills
  • Multidisciplinary team leadership
  • [Type] solutions
  • Rapport and relationship building
Used Car Sales Manager, 09/2020 - 07/2022
Southern Auto Group Virginia Beach, VA,
  • Reviewed and controlled used vehicle inventory to maintain accurate supply.
  • Managed marketing and communications initiatives to promote brand awareness in local community, effectively driving sales.
  • Developed and expanded wholesale database to maximize proceeds and meet business plans.
  • Manage customer complaint escalations and fostered resolution.
  • Created necessary documentation for used car sales.
  • Negotiated vehicle pricing with customers and communicated contract terms.
  • Mentored and trained sales staff on sales techniques and overcoming objections to achieve quotas.
  • Partnered with employees to develop relationships with customers and enhance sales processes.
  • Sold pre-owned cars and trucks to meet aggressive monthly sales goals.
  • Recommended vehicle makes and models to suit customer needs and budget requirements.
Store Manager, 09/2020 - 02/2022
Medmen Miami Beach, FL,
  • Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
  • Processed daily paperwork, balanced register drawers, produced staffing schedules and prepared deposits.
  • Generated repeat business by responding to customer concerns with friendly and knowledgeable service.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Exceeded team goals and resolved issues by sharing and implementing customer service initiatives.
  • Answered product questions with up-to-date knowledge of sales and promotions.
  • Built customer confidence by actively listening to concerns and complaints and quickly resolving issues.
  • Established store tactics and strategies to achieve operational performance and sales goals.
  • Showcased and built visually appealing displays and signs to encourage customers to buy specific products.
  • Updated and maintained store signage and displays.
  • Enhanced customer satisfaction and store operations through relationship building and daily problem-solving.
  • Evaluated store performance and incorporated feedback to implement improvement plans.
Production Machine Operator, 03/2017 - 12/2020
Spyglass Corporate Services Phoenix, AZ,
  • Operated [Type] equipment safely and in compliance with company policies and procedures.
  • Adjusted controls or stopped machines and opened holding devices to correct problems.
  • Monitored and evaluated equipment operations to identify failures or malfunctions and troubleshoot issues accordingly.
  • Prepared machines for [Type] operations by calibrating, adjusting and testing control or settings.
  • Installed, maintained and repaired [Type] machinery utilized in [Action] of [Type] products.
  • Set up machines for various jobs to maintain compliance with manufacturing thresholds and waste reduction initiatives.
  • Detected work-piece defects and machine malfunctions, maintaining apparatus to prevent future issues.
  • Lubricated parts and performed minor maintenance to improve machine function.
  • Documented daily production data and submitted accurate time logs to keep management up-to-date.
  • Established and adjusted feed rates and cutting parameters to keep operations in line with production demands.
  • Verified production orders prior to starting set-up.
  • Prepared machine for production processes by equipping with required tools and parts.
  • Conducted preventable maintenance on process line and quickly resolved production problems to minimize downtime.
  • Placed finished products on skids and wrapped and transported to warehouse with forklift.
  • Operated multiple fabricating machines, cutoff saws, shears and forming or spinning machines.
  • Completed written reports of problems and necessary repairs to forward to management and maintenance personnel.
  • Maintained assigned equipment and performed daily inspections to increase equipment longevity and cut costs.
  • Organized pallets and secured materials with plastic wrap to prepare for movement to skids.
  • Monitored and observed production line to watch for pile-ups and jams.
  • Operated forklift to place finished products on skids and transport to warehouse.
  • Utilized fastening equipment to fasten, package and stack materials and products.
  • Manipulated controls to set, activate and adjust mechanisms on machinery.
Picker & Packer, 09/2016 - 08/2017
Bertelsmann Kansas City, MO,
  • Fulfilled orders quickly to accomplish challenging daily objectives.
  • Picked products from designated locations using various tools and transferred to appropriate areas for further processing.
  • Picked up heavy objects using proper lifting techniques to avoid personal injuries.
  • Selected products and items from shelves and pallets for customer orders.
  • Labeled boxes and placed in outbound collection areas.
  • Packaged fragile items with protective padding to prevent damages during shipments.
  • Cleaned and organized aisles, work stations and floors to promote operational productivity.
  • Monitored product quality, reporting problems to mitigate safety issues and improve processes.
  • Operated forklifts according to regulations in busy warehouse environments.
  • Filled material requests for distribution to production workers and assembly lines.
  • Pulled and packed product using various tools and equipment to meet order goals.
  • Kept products separated, organized and in good rotation to meet customer order specifications.
  • Completed shipping paperwork, attached appropriate labels and scanned barcodes for tracking.
  • Confirmed items picked for orders by keying codes into system.
  • Took custom orders from clients and provided accurate quotes.
  • Accepted, processed and quickly filled orders.
  • Pulled merchandise to fulfill orders to specification.
  • Operated handheld scanners to track merchandise throughout fulfillment process.
  • Kept assigned work areas clean and orderly to promote efficiency and mitigate risk of accidents.
  • Gathered and organized merchandise for distribution into appropriate envelopes, boxes or pallets.
  • Promoted workplace safety and smooth production by keeping workspaces clean, organized and free of hazards.
  • Assembled customer orders from stock and placed orders on pallets for shipping department.
  • Organized and stored items in warehouse using pallet jacks and hand trucks.
  • Operated warehouse equipment with caution and according to manufacturer instructions to reduce risk of accidents and malfunctions.
  • Coordinated with other associates on day-to-day work activities to drive productivity and achieve operational objectives.
  • Assisted in picking and loading process as required by business needs by efficiently picking and assembling orders.
  • Reviewed production schedule, customer orders, work orders and requisitions to determine items to be moved, gathered or distributed.
  • Reported damaged products or safety hazards to immediate supervisor.
  • Picked products by matching numbers and product descriptions using voice audio headset.
  • Worked additional hours and shifts to meet tight deadlines during peak periods.
  • Delivered outstanding service by interacting with customers, answering customer inquiries and handling customer complaints.
  • Marked and labeled containers with accurate shipping information to prevent delays.
  • Reviewed packing slips and other documentation to properly box requested items for shipment.
  • Assembled customer orders from stock and staged completed orders on pallets or shelves.
  • Shrink-wrapped and labeled customer orders and moved to loading dock staging area using electronic pallet jack or walkie-rider equipment.
  • Followed order sheets to pick correct stock and prepare pallets.
  • Adhered to company and operational procedures when using heavy equipment, forklifts, pallet runners, pallet jacks and palletizers.
  • Prepared inventory for shipment by attaching tags and labels.
  • Unloaded incoming products off trucks, sorted items in staging area and transported items to final storage locations.
  • Limited damage to products and orders by using care when choosing items.
  • Conducted inventory transactions using scanner gun.
  • Adhered closely to safety procedures in daily operations and reported hazards or accidents to management.
  • Moved items between machines, conveyors and transport equipment to meet production needs.
  • Examined final products for conformance with quality and design standards.
  • Verified items correctly matched to sales check for packing and shipment.
  • Tracked inventory and conducted cycle counts to maintain accurate records.
  • Worked with supervisors via live chat to address customer inquiries or technical issues beyond scope of expertise.
  • Processed customer orders, picked items from inventory and delivered to freight area according to safety protocols and deadlines.
  • Tracked merchandise movements using RF scanners.
  • Weighed and measured products and materials to meet regulatory requirements.
  • Navigated powered lift trucks safely to move items throughout warehouse and reduce injury risk.
  • Managed daily operations of branch, order fulfillment and customer service.
  • Located merchandise from shelves and storage areas to fill orders.
  • Sealed cases using taping equipment to secure items for transport.
  • Unloaded merchandise from trucks and moved to designated areas for inspection and stocking.
Education and Training
STNA: Nursing, Expected in 05/2004
Butler Technology And Career Development Schools - Hamilton, OH
GED: , Expected in 05/2004
Lakota West High School - West Chester, OH

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School Attended

  • Butler Technology And Career Development Schools
  • Lakota West High School

Job Titles Held:

  • Used Car Sales Manager
  • Store Manager
  • Production Machine Operator
  • Picker & Packer


  • STNA
  • GED

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