Expertise in all facets of the automotive industry. Comprehensive knowledge of sales negotiations and finance guidelines, which begins with following the customer from the meet and greet, to the closing of the sale, through the finance process, approval, neat & complete packaging of deals, and final funding process.
Sales & Finance Manager known for strengths in the ability to create higher volume and profits, both in overall sales as well as high finance PVR, in addition to maintaining above regional customer satisfaction index ratings.
Proven ability to motivate & train sales staff
Plan and implement objectives for achieving sales and gross profits
Strong follow-up skills
Proficient in all major software applications (Frazer; UAC; ADP; DealerTrak/Route One; Auto Finance; Reynolds & Reynolds; Auto One, etc.)
Ability to market, track, & produce above average internet sales
Expertise in all aspects of lending procedures & guidelines
Used Car Sales / Co-OwnerNov 2013 to Dec 2016 Country Lane Motors, LLC － Woodbine, MDResponsible for all areas of daily operation of a used car lot. Included but was not limited purchasing and maintaining inventory, marketing, sales, finance, and delivery of the vehicle.
New & Used Car Sales ManagerFeb 2013 to May 2013 Buchanan Kia － Westminster, MD
Coordinated dealer exchanges, desked deals, oversaw internet leads, and created/motivated a strong, successful sales team.
New Car Sales ManagerJul 2012 to Feb 2013 Kip Kilmon's Tysons Ford － Vienna, VA
Responsible for maintaining marketable lot appearance, all new/used internet leads, first response within five minutes and assignment to appropriate sales department along with follow up. Conducted daily one-on-ones with sales team. Desked, closed, and coordinated finance which included DealerTraking, rehashing, and approval of all deals.
Finance DirectorSep 2011 to May 2012 Len Stoler Nissan － Westminster, MDEvaluated buyers for auto finance, structured finance deals (i.e. gained approvals, followed the funding into the bank) and created high while always maintaining the company's integrity, in addition to having kept charge backs below industry average.
Sales ManagerJun 2010 to Sep 2011 Glyndon Jewelers － Glyndon, MDOpened and closed store daily, maintained inventory, marketing, and created both in store and internet sales.
Used Car Sales / Finance ManagerJul 2009 to May 2010 Ted Britt Ford － Fairfax, VA
Responsible for running used car department which included but was not limited to maintaining, motivating, and educating sales team; marketing and advertising, and all aspects of finance which included determination of credit worthiness, structuring & submitting deals to lenders, contracting, packaging deals, and follow up on funding.
Used Car SalesJun 2008 to Jul 2009 Fairfax Honda － Fairfax, VAOversaw internet sales, monitored five separate websites while maintaining a 10-15 minute minimum response time. Set up as, appointments, negotiated and finalized sales in addition to preparing the deals for financing.
Owner / Operator of Used Car Sales & Service FacilityMay 2004 to Jun 2008 Blue Ridge Motors － Front Royal, VACreated a thriving car lot from establishing and maintaining inventory, built relationships with lending institutions, handled financing, marketing and advertising.
Used Car Sales / Finance ManagerSep 1997 to Mar 2004 Ted Britt Ford － Fairfax, VAResponsible for used car sales, inventory control, personnel and finance management (which also included leading meetings and related trainings), oversaw daily operations of an off-site location, and overall department operations.
Accounting & Finance1981University of Miami － Miami, FL