Client-focused Project Manager and Lead BSA more than 10 years implementing and supporting innovative applications and achieving high client satisfaction the private ad federal government sector. Experienced in multiple IT cross-functional roles, which includes business and systems analysis, project management, software configuration, and technology assessments that enable process, transformation, and delivery of business requirements into system solutions. Responsible for managing gap analysis, requirements elicitation, testing, system implementation, and support. Accomplished with Project Management using the waterfall System Development Life Cycle (SDLC) methodology, for initiation, planning, execution, and reporting. Advise users on issue identification and work-a-rounds proposals to improve their day-to-day functions. Driven to lead system discovery on business needs for effective and efficient use of an application and its process.
Enterprise technologies configuration, integration and deployment
SDLC Waterfall Project Management Methodology
Business and Systems Analysis expert
Requirements elicitation expert
Data Migration skills
Cornerstone on Demand (Performance Cloud, Learning Cloud)
Oracle JDE Enterprise One
Oracle UPK tool
MS Office, Visio, Outlook, MS Project skills
JDE Tips Courses Basic of Financials Mastery Level Work Shop (2012) Accelerated Development Beginner Mastery Level Work Shop (2011) Manufacturing Planning Mastery Level Work Shop (2011) Center for the Application of IT, Washington University Saint Louis Gathering and Document Requirement (2011) American Purchasing Society Basic of Supply Chain Management (2010)
USAID, Project Manager, 04/2015 to Current eGlobalTech – Arlington, VA
Organized and led the requirements elicitation and financial analysis for a Business Case for the Human Resources Office that proposes various solutions to aid manage the overseas personnel.
Managed the security investigation project for the Security Office to process clearances and investigations for all direct hire personnel.
Established project deliverables based on stakeholder requirements developed work breakdown structures to define deliverables and scope.
Communicated to the Agency IT Division Staff on current project changes that will require investment review for assessment of the project progress and costs.
Conducted project management activities such as project integration, scope, cost, schedule, quality, resources, communications, risks/issues, governance, earned value management (EVM), creation, and management of Work Breakdown Structure (WBS).
Developed project artifacts to include business requirements, project plans, progress, and status reports.
Collaborated with mid to senior leadership levels to re-establish the project scope, budget, and end date to account for resources, and baseline the project schedule.
Provided continuous support to project teams and Agency Project Managers to execute project deliverables, and facilitate stakeholder and vendor communications.
Served as a trusted advisor for USAID initiatives in the implementations of the Intranet Modernization Initiative integrated solution (Huddle, Tibbr), facilitated requirements elicitation for the network expansion project, and the project management initiative system (PMIS).
Aligned stakeholders and key officials in defining projects goals, developing a master project plan and schedule to accomplish objectives for the Dollars to Results project.
Delivered the Dollars to Results Phase 3 project, as part of the open data and data transparency efforts within the Federal Government, with an aggressive timeline of four months, resulting in 100% completion with a remaining funding balance used for operations and maintenance services.
USAID, Lead Systems Analyst HRIS, 03/2014 to 04/2015 eGlobalTech – Arlington, VA
Managed the business analysis and integration of the USAID Performance Management policies and procedures in the Cornerstone OnDemand (SaaS) Integrated Talent Management Suite.
Developed flow-charts for the Human Resources Management, "as-is" processes from the Agencies Performance Management Policies to identify functional requirementsand propose system configurations.
Independently managed the requirements for the Integrated Project Team to employ change process concepts and techniques to implement the Cornerstone Talent Management Suite for the Civil Service, Senior Executive Service, and Foreign Service group.
Collaborated closely with the Human Capital Talent Office at USAID to conduct data analysis to evaluate, and ensure the quality of the information provided in their reports.
Created, managed, and delivered test scripts, test cases, to manage user readiness testing for compliance assurance with USAID/HCTM policies, and business requirements.
Developed training materials for HR performance project on established tasks within the different personnel service groups, and conducted training sessions as one-on-one sessions and via VTC\'s during the year for the performance tasks established.
Advised end users on the use, and understanding of the Cornerstone reporting tools, displays, and capabilities.
Aligned with Cornerstone and the Technical Support Service Center (TSSC) to drive the technical requirements, mapping, and testing a resolution for the Senior Executive Service form for deployment in the Talent Management Suite.
Managed the project plan, financial plan ($1.2MM), and schedule, set milestones, and metrics with delivery and project closeout for the Human Resources Office.
Senior Systems Analyst, 04/2012 to 12/2013 DigitalGlobe –Herndon, VA
Aligned with the Project Manager to manage the data migration, business process, configuration, use case creationand testing for GeoEye Analytics from Deltek to JDE Edwards.
Collaborated with user acceptance testing (UAT), and documentation of test cases for the Project Government Contract Accounting project.
Accountable for documenting, tracking issues, and report on the weekly status of project progress.
Developed and executed the Marine Services Project plan, project schedule, and resources to implement process changes, enhancements, and system integrations into SAP.
Provided goals, objectives, and milestones for system and business processes, development, data conversion, testing, training, and go-live.
Communicated needed changes with IT System Development, IT System Engineering and Business Leadership to assure proper integration of processes within various systems to gathered geospatial data.
Lead Business Analyst to implement HR system solution software integration project to ingest employee data into ERP system for Payroll use and data processing.
Provided user-base support for Payroll, Time, and Labor, Finance, Procure to Pay, Receiving, and Sales.
JDE Systems Analyst, 03/2011 to 11/2011 Sensient Technologies – St. Louis, MO
Monitored a user base of 100 existing users by researching day-to-day issues, evaluating business processes and system configuration issues within JDEdwards for Sales, Finance, Procure to Pay, Receiving, and Manufacturing.
Lead Analyst and Project Manager to implement ERP JDE Edwards for the Technical Lab Group. Managed the design, development, and integration of multi-functional new system processes.
Developed training documentation and provided training for Technical Lab Group, and provided documented system knowledge transfer for business users and peers.
Managed the mapping of business processes for the entire Colors organization with the IT Manager as part of the Project Initiation for the implementation of the JDE Edwards system to other business units.
Managed to complete technical requirements for system enhancements requests that were pending for more than a year, and recommend changes to developers for system modifications.
Streamlined processing options, menu\'s, forms, and programs through the development tool as part of the day-to-day operations.
Collaborated and communicated with the procurement stakeholders on issues for enhancements, fixes, and created training materials for the user base to avoid issue reoccurrence.
JDE Enterprise Systems Analyst, 09/2008 to 03/2011 Ralcorp Holdings – St. Louis, MO
Lead Business Analyst to manage the end users for the procurement, receiving, and inventory modules in the JDE Edwards system.
Managed and led the implementation of three multi-functional ERP system integration projects for three major divisions within the procurement, and receiving modules.
Conducted business system analysis, design, development, configuration, and implementation of the procurement modules for projects.
Managed the project goals, objectives, milestones and metrics criteria for the identified stakeholder\'s project team.
Responsible to Track, Document, Capture, Manage and Communicate Requirements using Requirement Traceability Matrix (RTM) to control deliverables progress.
Developed functional requirements documentation, functional design documentation, and configuration documentation for the JDE Edwards application.
Supervised and managed the test planning, test cases, execution, issue resolution, and reporting to assure that all aspects of the project complied with business requirements.
Aligned to collaborate with the Business Intelligence group to gather reporting needs, and ensure properly streamlined data for the dashboard reports.
Determined user roles security and authorization with the system administrator to comply with SOX guidelines.
Diagnosed and troubleshoot issues for a user base of 200 or more people for the Procure to Pay, Receiving and Inventory ERP system activities.
Demand and Revenue Specialist, 08/2005 to 09/2008 Ralcorp Holdings – St. Louis, MO
Lead Super User and liaison for the system migration of Linnette Chocolate business process to JDE Edwards ERP system.
Supervised the order to invoice process for multiple accounts of two business units that accounted for up to $3MM in revenue. These activities included review, and update customers pricing and promotion discrepancies.
Managed, and resolved over $1MM of accounting discrepancies for Finance on their interplant accounts for various manufacturing facilities.
Managed cash application and deduction resolution for accounts invoice payments. Achieved paybacks of $1.5MM in deductions.
Aligned with the manufacturing team on order yields/fulfillments, shipment, and delivery to ensure customer order fill rates of 97%.
Master of Arts: Communications, 2004 Alcala de Henares University - Madrid, Spain
Emphasis in Emotional Intelligence, Consumer Behavior, and Non-Verbal Communications.
Outstanding Achievement Award in IT
BBA: Marketing, 2003 Sagrado Corazon University - Santurce, PR
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Companies Worked For:
Alcala de Henares University
Sagrado Corazon University
Job Titles Held:
USAID, Project Manager
USAID, Lead Systems Analyst HRIS
Senior Systems Analyst
JDE Systems Analyst
JDE Enterprise Systems Analyst
Demand and Revenue Specialist
Master of Arts : Communications , 2004 BBA : Marketing , 2003
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