Client-focused Project Manager and Lead BSA more than 10 years implementing and supporting innovative applications and achieving high client satisfaction the private ad federal government sector. Experienced in multiple IT cross-functional roles, which includes business and systems analysis, project management, software configuration, and technology assessments that enable process, transformation, and delivery of business requirements into system solutions. Responsible for managing gap analysis, requirements elicitation, testing, system implementation, and support. Accomplished with Project Management using the waterfall System Development Life Cycle (SDLC) methodology, for initiation, planning, execution, and reporting. Advise users on issue identification and work-a-rounds proposals to improve their day-to-day functions. Driven to lead system discovery on business needs for effective and efficient use of an application and its process.