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US DIRECTOR oF OPERSATIONS Resume Example

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US DIRECTOR OF OPERSATIONS
Summary

Results-focused Logistics professional with strength in worldwide logistics markets and trend. Proactive leader with strengths in communication and collaboration. Proficient in leveraging rate negotiation, Domestic and world wide logistics operations in world logistics arena with over 30 years knowledge to promote efficient , cost effective commerce requirements to aid clients both for Exporter's and importers to best achieve their goals with minimal cost and delay Adept at managing concurrent objectives to promote efficiency and influence positive outcomes.

Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team.

Skills
  • Continuous professional development
  • Meticulous execution of tasks
  • Thorough understanding of business
  • Understanding of customers' needs
  • Cause of action determination
  • Certified Business Analysis Professional (CBAP)
  • Profit conscious
  • Understanding of customer support
  • Chain-of-custody expert
  • Client-focused service
  • Business operations management
Experience
10/2009 to Current
US DIRECTOR oF OPERSATIONSCrane Worldwide Logistics - NJ, State

Heneways USA inc, is a subsidiary of the Parent Heneways South Africa, which is a privately owned Logistics company based in South Africa.

at my time of employment Heneways USA business was 99 % based with south Africa, and there was no worldwide logistics clients or movements.

my main task was to expand Heneways USa portfolio and increased the company's foot print to world wide locations

in my tenure since 2009, the business modal for USA has changed to 45% south Africa business and 55% rest of the world logistics business.

This has been achieved by increasing USA based shippers and expanding the company;s network of world wide Freight companies.

the result of the business modal changes resulted in an increase Turnover from 4.1 million in 2010 to 7.2 million in 2019

increase profit magins form 310,000.00 in 2010 to 970,000.00 in 2019.

the growth was achieved by

  • Increased of shipments
  • Better rates negotiation
  • Better workign practices, less staff more productivity
  • Diverse operations portfilo, includign warehouse operations, pick and Pack services
  • Collaborated with sales and operational teams in global and domestic markets to leverage product capabilities.
  • Directed and executed foreign service and sales outlets, expanding distribution.
  • Implemented key performance metrics to drive improvement efforts for transportation.
  • Reduced trucking overhead by corresponding and synchronizing with air export team.
  • Led employee performance reviews and discussed improvement strategies with each team member.
  • Increased overall team efficiency and productivity.
  • Enhanced production methods and improved employee motivation to maximize team productivity.
01/2004 to 09/2009
Export ManagerKAY O NEIL USA - City , STATE
  • Arranged and executed product shipping, including export licenses, packing, routing and customs declarations.
  • Prepared proposals and RFP responses while adhering to guidelines and customs regulations.
  • Consulted with suppliers and agents to arrange proper in-transit permissions to ship to various locations.
  • Implemented cost-effective methods to analyze best means of transport for products.
03/2001 to 12/2003
Export Operations ManagerBDP International Inc. - City , STATE
  • Implemented cost-effective methods to analyze best means of transport for products.
  • Collaborated with sales and operational teams in global and domestic markets to leverage product capabilities.
  • Implemented key performance metrics to drive improvement efforts for transportation.
  • Evaluated company businesses and provided required classifications.
  • Streamlined import-export arrangements by maintaining current information and regulations on licenses, tariffs and restrictions.
  • Arranged and executed product shipping, including export licenses, packing, routing and customs declarations.
  • Consulted with suppliers and agents to arrange proper in-transit permissions to ship to various locations.
05/1999 to 08/2001
In House Logistics ManagerJ.E Bernard LTd - City , STATE
  • Improved customer satisfaction by finding creative solutions to problems.
  • Recognized by management for providing exceptional customer service.
  • Achieved cost-savings by developing functional solutions to logistics requirements for the company where I was stationed in house with Bush Boake and Allen INV
  • Improved operations by working with team members and customers to find workable solutions.
  • Completed cost saving project by providing logistics solutions resulting in over $120,000.00 a year savings for the shipper
  • Delivered resulting cost saving SOP to customer locations, with USA and world wide
Education and Training
03/1994
MBA: BUSINESS OPEN UNIVERSITY ENGLAND - City
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Resume Overview

School Attended

  • OPEN UNIVERSITY ENGLAND

Job Titles Held:

  • US DIRECTOR oF OPERSATIONS
  • Export Manager
  • Export Operations Manager
  • In House Logistics Manager

Degrees

  • MBA : BUSINESS

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