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Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Professional Summary

Dedicated and compassionated Registered Nurse (RN) with progressive career history in direct patient care, triage, and care coordination in fast-paced environment. Proven ability to remain calm under pressure and skillfully handle difficult patients and families through empathetic communication, respectful attitude, and excellent customer service.

Attentive nursing professional presenting high level of care, patient assistance and [Skill] during each shift. Considered hardworking and driven. Ready for new opportunity to apply exceptional nursing skills in [Type] setting.

Seasoned nursing professional offering proven clinical knowledge, natural interpersonal strengths and technical abilities. Knowledgeable about EMR charting, medication administration and interdisciplinary collaboration focused on optimizing patient care and support. Quality-focused and efficiency-driven leader.

Driven, hardworking and veteran [Type] Registered Nurse bringing demonstrated patient care, medication monitoring and treatment management expertise. Adaptable and resilient with strong attention to detail, clinical expertise and emergency response experience. Bringing [Number]-year record of success in nursing and desiring [Job Title] position with [Type] facility.

Skills
  • Patient Advocacy
  • Symptom Assessment
  • Patient Instruction
  • Evidence-based Protocols
  • Lab Results Reporting
  • Medical Information Sharing
  • Initial Injury Intake
  • Outbound Patient Calls
  • Medication Refills
  • Health Incident Triage
  • Oxygen saturation standards
  • Patient consultation
  • Medication Administration
  • Family planning services education
  • Acute care expertise
  • EMR / EHR
  • Collecting vitals
  • Preventative health
  • Fluent in English
  • Insulin medication assistance
  • Intravenous therapy
  • Patient and family advocacy
  • Chronic disease management
  • Strong clinical judgment
  • Tracheostomy Care
  • Trauma recovery
Work History
10/2018 to 05/2021
Urology Telephone Triage Nurse Onward Healthcare Reston, VA,
  • Performed additional clinic and non-triage duties such as instructing patients in general and special medical care and health issues.
  • Offers patient education and advice related to and including per-and post-operative instructions, medication administration, follow-up appointment and symptoms indicating emergency care.
  • Educates patients and family member about targeted therapies.
  • Medications and diet to enhance likelihood of positive treatment outcomes.
  • Obtained case history and gathered triage information to determine appropriate avenue for care.
  • Triaged patients by reviewing symptoms and advising on best treatment plan to facilitate patient care while minimizing impact on healthcare system.
  • Offered patient education and advice related to and including pre- and post-operative instructions, medication administration, follow-up appointments and symptoms indicating emergency care.
  • Relayed triage information and facilitated communication between provider and patient concerning patient disposition.
  • Scheduled appointments for patients not requiring emergency services but needing examination from provider and consulting directly with provider as needed.
  • Counseled patients via telephone according to established guidelines and protocols, advising on provider-established plans of care.
  • Assisted in management of patient utilization of health care system and provided patient education relative to health care needs, use of community resources and responsibilities of membership in managed care.
  • Verified, updated and communicated patient history prior to clinic appointments and procedures with providers.
  • Documented patient care with electronic medical record and distributed relevant information to other medical providers to update diagnostic and treatment plans.
  • Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
  • Administered different therapies and medications in line with physician orders and treatment plan.
  • Recorded details regarding all therapies, including demographics and medication management to keep patient charts updated.
  • Evaluated patient histories, complaints and current symptoms.
09/2016 to 10/2019
Rehabilitation Assessment Coordinator Holy Redeemer Health System Feasterville, PA,
  • Coordinated with administrator about matching assessments with curriculum.
  • Stayed up to date on current assessment trends and laws.
  • Maintained program files, records, database and websites to gather research and prepare and submit Medicare and Medicaid reports.
  • Monitored testing sites and regulation adherence.
  • Coordinated with administrators about matching assessments with curriculum.
  • Analyzed testing data and identified problematic areas.
  • Evaluated programs and monitored implementation and compliance with regulations to achieve objectives.
05/2011 to 09/2016
Rehabilitation Nurse Wake Forest Baptist Medical Center City, STATE,
  • Adhered to strict safety measures by carefully determining proper dosage before administering medications.
  • Provided skilled, timely and level-headed emergency response to critically ill patients.
  • Reported patients’ status and delegated nurse assignments to achieve optimal outcomes.
  • Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities to prevent further disability.
  • Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
  • Administered different therapies and medications in line with physician orders and treatment plan.
  • Implemented care plans for patient treatment after assessing physician medical regimens.
  • Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
  • Accurately documented all elements of nursing assessment, including treatment, medications and IVs administered, discharge instructions and follow-up care.
  • Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
  • Demonstrated ability to advocate for and strive to protect health, safety, and rights of patient.
  • Participated in education activities, including evidence-based practice project implementation, nursing competency development and nursing simulation activities.
  • Educated family members and caregivers on patient care instructions.
  • Adhered to strict safety measures by carefully determining proper dosages before administering medications.
  • Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale.
  • Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems.
  • Explained course of care and medications, including side effects to patients and caregivers in easy-to-understand terms.
  • Strengthened training and nursing knowledge by taking part in continuing education programs and integrated medical workshops.
  • Equipped patients with tools and knowledge needed for speedy and sustained recovery.
  • Communicated with healthcare team members to plan, implement and enhance treatment strategies.
  • Observed and documented patient factors such as diets, physical activity levels and behaviors to understand conditions and effectively modify treatment plans.
  • Conducted ongoing monitoring and evaluations of behaviors and conditions, and updated clinical supervisors with current information.
04/2007 to 05/2011
Palliative Nurse Wake Forest Baptist Medical Center City, STATE,
  • Stayed abreast of advance in treatments, emerging pharmaceutical applications and new diagnostic tools for application IV medicines.
  • Collaborated with palliative team to develop appropriate treatment plans for patients, both in written and oral formats.
  • Identified alternative pain control methods to avoids use of opioids and other overly abused narcotics.
  • Teamed with other physician, specialists, and health care providers to provide well-rounded care for complex cases.
  • Developed and implemented individualized care plan for each hospice patient while following physician instructions.
  • Offered listening ear to both patients and loved ones to meet emotional and mental, as well as physical needs.
  • Provided high level of quality, compassionate care to patients and caregivers during each nursing shift.
  • Recognized and understood specific stages of dying process, providing comfort-based care during vulnerable times.
  • Established and maintained successful relationships with patients, families and physicians by utilizing exemplary communication and active listening skills.
  • Demonstrated ability to advocate for and strive to protect health, safety, and rights of patient.
  • Conducted ongoing monitoring and evaluations of behaviors and conditions, and updated clinical supervisors with current information.
  • Participated in education activities, including evidence-based practice project implementation, nursing competency development and nursing simulation activities.
  • Sustained quality standards by performing routine medication audits and upholding internal and industry best practices.
  • Monitored patient reactions after administering medications and IV therapies.
  • Administered different therapies and medications in line with physician orders and treatment plan.
  • Educated family members and caregivers on patient care instructions.
  • Explained course of care and medications, including side effects to patients and caregivers in easy-to-understand terms.
  • Assessed evaluate mental health needs, working with multidisciplinary team to initiate, manage and modify individualized care plans.
  • Performed frequent checks on life support equipment and made necessary adjustments to preserve optimal patient conditions.
  • Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
  • Adhered to strict safety measures by carefully determining proper dosages before administering medications.
  • Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems.
  • Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
  • Communicated with healthcare team members to plan, implement and enhance treatment strategies.
  • Conveyed treatment options, diagnosis information and home care techniques to patients and caregivers to continue care consistency.
Education
Expected in 06/2006
Bachelor of Science: Nursing
Winston-Salem State University - Winston-Salem, NC,
GPA:
Expected in 05/1985
Bachelor of Arts: English, Journalism
North Carolina A & T State University - Greensboro, NC
GPA:

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Resume Overview

School Attended

  • Winston-Salem State University
  • North Carolina A & T State University

Job Titles Held:

  • Urology Telephone Triage Nurse
  • Rehabilitation Assessment Coordinator
  • Rehabilitation Nurse
  • Palliative Nurse

Degrees

  • Bachelor of Science
  • Bachelor of Arts

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