Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:

Knowledgeable pharmacy professional skilled at helping pharmacists complete accurate prescriptions in fast-paced settings. Security-minded and experienced in coordinating between prescribers, insurance companies and customers to resolve problems. Strong interpersonal and multitasking abilities.

  • Proposal writing
  • Business writing
  • Labor relations
  • Human resources best practices
  • Excel spreadsheets
  • Cash deposit preparation
  • Detailed meeting minutes
  • Routing correspondence
  • Sensitive material handling
  • Records management systems
  • Food preparation
  • Food storage
  • Hard-working
  • Detail-oriented
  • Cleaning and organization
  • Materials transport
  • Credit card payment processing
  • Store maintenance
  • Project management abilities
  • Inventory control
  • Data evaluation
  • Conflict mediation
  • Active listening
  • Inbound and outbound calling
  • Sales expertise
  • High-energy attitude
  • Transportation solution development
  • Business development understanding
  • Organizational strengths
  • Technologically savvy
  • Problem-solving abilities
  • Product organization
  • Shipping and receiving understanding
  • Aseptic techniques
  • Ordering and stocking medications
  • Pharmacy operations
  • Drug inventory control
  • Proper labeling procedures
  • Troubleshooting malfunctioning equipment
  • Preparing bulk medications
United Healthcare Advocate, 11/2018 to Current
St. Luke's Of Kansas CityOttawa, KS,
  • Evaluated customer account information to assess current issues and determine potential solutions.
  • Escalated customer concerns, store issues and inventory requirements to supervisors.
  • Reduced process lags and effectively trained team members on best practices and protocol.
  • Delivered high level of service and support to each customer, paving way for future business opportunities.
  • Cultivated impactful relationships with customers and drove business development by delivering product knowledge.
  • Greeted customers to facilitate services, determine service needs and accurately input orders into electronic systems.
  • Reviewed account and service histories to identify trends and issues.
  • Consulted with customers to determine best methods to resolve service and billing issues.
  • Worked with managers to develop service improvement initiatives.
CASHIER, 07/2016 to 05/2020
Dairy QueenMason, OH,
  • Assisted customers with account updates, new service additions and promotional offers.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Helped customers find specific products, answering questions and offering advice.
  • Read weekly sales inserts and tracked changing prices to remain up-to-date on store promotions.
  • Inspected items for damage and reported issues to supervisor to return unsalable merchandise and obtain replacements for customers.
  • Troubleshot and resolved issues with cash registers, card scanners and printers.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Assisted [Job title]s with completing end-of-day counts and securing funds to prevent loss or theft.
  • Maximized customer satisfaction by providing assistance with purchases, locating items and signing up for rewards programs.
Grill Cook, 11/2016 to 09/2019
The Mentor NetworkMaplewood, MN,
  • Cleaned grills and other kitchen tools and areas.
  • Assisted in preparation of menu items such as steaks, burgers and sandwiches.
  • Operated fryers and grills according to instructions to maintain safety and food quality.
  • Reviewed quality standards and ensured continuous application throughout the kitchen environment.
  • Planned and prepared schedules for food preparation.
  • Maintained cleanliness and organization of all line workstations.
  • Marinated food items according to corporate-provided instructions and recipes.
  • Monitored kitchen productivity and assessed overall efficiency.
  • Distributed prepared food to servers in efficient manner.
  • Maximized efficiency of kitchen operation by overseeing daily product inventory, purchasing and receiving.
Administrative Assistant, 05/2013 to 12/2018
Savannah HeraldCity, STATE,
  • Created and maintained spreadsheets and developed administrative and logistical reports.
  • Processed financial documents including contracts, expense reports and invoices.
  • Managed conference calls by documenting participant details and preparing audio recordings for future reference.
  • Liaised between internal and external stakeholders, providing updated project status and performance reports.
  • Arranged domestic and international travel, hotel and transportation needs for staff.
  • Controlled and managed document processes by reviewing files, records and critical information to confirm accuracy and ensure compliance with company policies and procedures.
  • Directed customer communication to appropriate department personnel, in addition to providing information to resolve inquiries and bolster customer satisfaction.
Education and Training
Associate of Science: Pharmacy Technician, Expected in 04/2020
Rasmussen College - Ocala, FL,
Bachelor of Science: Biology, Expected in 05/2018
Georgia Southern University - Savannah, GA,
High School Diploma: , Expected in 06/2013
Alfred Ely Beach High School - Savannah,GA,
  • In good standing with the Georgia State Board of Pharmacy

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School Attended

  • Rasmussen College
  • Georgia Southern University
  • Alfred Ely Beach High School

Job Titles Held:

  • United Healthcare Advocate
  • Grill Cook
  • Administrative Assistant


  • Associate of Science
  • Bachelor of Science
  • High School Diploma

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