Dedicated professional with over 20 years of restaurant management, administrative and
customer service experience. Seeking a challenging position to utilize my experience and
education for a long term growth opportunity.
Unit Manager, 05/2012 － 04/2013Waffle House － Jonesboro, GA
Managed a staff of 25 to 30 hourly employees daily Prepared and cooked meals, maintain cleanliness of food preparation area Performed daily accounting duties, payroll and associates schedule.
Cook and Assistant Manager, 04/2009 － 05/2012Aramark, Rubbermaid － Sandy Springs, GA
Cooked breakfast menu and prep all deli and salad items Provided food service for approximately 500 customers daily.
Unit/District Manager, 02/2003 － 01/2009Waffle House － Morrow, GA
Recruit and interview potential hourly associates Trained and monitor associates regarding proper safety procedures, provide continue direction and developmental coaching Planned managers schedules and vacations, assist in associate scheduling Assisted in helping reach sales goals and biweekly bonus for three store district.
Customer Services Representative, 03/2000 － 11/2002BellSouth Internet Services, Inc － Atlanta, GA
Processed registration and cancellations, scheduled installation appointments and modem returns Retained customers and processed escalated billing calls Placed new service orders, correct and changed orders.
AugEastern Michigan University － MIBachelor of ScienceOffice of Technology and Office ManagementOffice of Technology and Office Management