Livecareer-Resume
Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Highlights
  • Guest services
  • Inventory control procedures
  • Merchandising expertise
  • Loss prevention
  • Cash register operations
  • Product promotions
Education
Eastern Michigan University Ypsilanti, Michigan Expected in June 2015 : Criminal Justice & Criminology - GPA : GPA: 3.01 Michigan Competitive Scholarship recipient

GPA: 3.0

Michigan Competitive Scholarship recipient

Dean's list student

Lincoln Park High School Lincoln Park, Michigan Expected in June 2011 High School Diploma : - GPA : GPA: 3.0

GPA: 3.0 Active in various clubs and organizations, Cadet Major in Lincoln Park J.R.O.T.C. (Four years), writer for Lincoln Park High School's school paper (two years), Captain of the Lincoln Park J.R.O.T.C. Color Guard (three years), Lincoln Park J.R.O.T.C. Battalion S-3 (two years), participated in over 50 community service events.


During my time at Lincoln POark High School I was the recipient of different awards such as, Cadet Leadership of the year (2012), Cadet of the Month (2013), Community Service Ribbons, and various other J.R.O.T.C. related awards.

Accomplishments
Experience
Harris Teeter, Llc - Uniformed Asset Protection Team Member
Isle Of Palms, SC, 08/2014 - Current

Conducted investigations regarding suspected incidents of external fraud, employee theft and embezzlement.

Patrolled the facility and served as a general security presence and visible deterrent to crime and theft.

Reported all incidents, accidents and medical emergencies to law enforcement.

Responded quickly to medical emergencies, bomb threats and fire alarms.

Answered alarms and investigated disturbances.

Investigated calls and complaints involving fire, theft, accident and hazard reports.

Continuously monitored security cameras and fire, building and alarm systems.

Interviewed, questioned and conducted undercover surveillance operations.

Maintained a professional, physical presence at the assigned areas within the store to deter inappropriate behavior.

Checked packages as necessary.

Responds, resolves and documents EAS (Electronic Article Surveillance) alarms.

Alerted Store Detectives to suspicious persons and/or situations and may assisted in apprehension as required.

Performed front end lot checks in order to identify & resolve safety/security concerns.

Conducted assessments and audits as assigned, identifying shrink, safety, security and fire prevention concerns.

Responded to emergency situations and is CPR/AED trained and certified.

Maintained security of entries/exits as required by store hours and conducted regular perimeter inspections to ensure proper door security.

Maintained a safe work area, and reports safety concerns to appropriate leadership personnel for resolution.

Triaged customer complaints/concerns and contacted appropriate persons for resolution.

Assisted in conducting investigations and interviews when necessary.

Utilized various computer applications to monitor and respond to alarm and exception activity.

Documented Asset Protection activity within the case management system.



The Home Depot - Cashier / Back up Tool Rental Associate
City, STATE, 02/2014 - 08/2014
  • At the Home Depot, I am responsible for assisting customers finding items, and any other products they need to complete their projects.
  • As a Cashier, I am in charge of maintaining money held in my cash registers, this includes depositing money when there is too much in the register, asking for more change when needed, and watching for possible errors that may arise.
  • I am also a back-up tool rental associate, which requires me to listen to a customer's needs and recommending the proper tool for completing the job they are working on.
  • At the Home Depot, I am also responsible for helping prevent losses and theft from cusomters and associates by using B.O.B.
  • and L.I.S.A.
  • systems to check all opened products for consealed items.
  • During my time at the Home Depot I have stopped over $4,000 worth of theft, and fraudulent transactions from our store; I have also received three Homer Service awards and a Bronze Homer award.
  • Computed sales prices, total purchases and processed payments.
  • Described merchandise and explain operation of merchandise to customers.
  • Maintained knowledge of current promotions, policies regarding payment and exchanges, and security practices.
  • Placed special orders and called other stores to find desired items.
  • Recommended merchandise based on customer needs.
  • Operated a cash register to process cash, check and credit card transactions.
  • Administered all point of sale opening and closing procedures.
  • Explained information about the quality, value and style of products to Influence customer buying decisions.
  • Replenished floor stock and processed shipments to ensure product availability for customers.
CVS Pharmacy - Cashier
City, STATE, 06/2011 - 08/2014
  • Answer customers' questions about merchandise and advise customers on merchandise selection.
  • Itemize and total customer merchandise selection at checkout counter, using cash register, and accept cash or charge card for purchases.
  • Take inventory or examine merchandise to identify items to be reordered or replenished.
  • Pack customer purchases in bags or cartons.
  • Take inventory or examine merchandise to identify items to be reordered or replenished.
  • Stock shelves, racks, cases, bins, and tables with new or transferred merchandise.
  • Clean display cases, shelves, and aisles.
  • Greet customers and ascertain what each customer wants or needs.
  • Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
  • Answer questions regarding the store and its merchandise.
  • Watch for and recognize security risks and thefts, and know how to prevent or handle these situations.
Skills
back-up, C, cash register, Cashier, cash registers, Color, inventory, Leadership, money, tables, writer
Additional Information
  • ADDITIONAL SKILLS Ability to identify problems and find solutions Able to work with no/minimal supervision Excellent communication and customer care skills. Ability to thrive/work well under stress. Able to work well with deadlines. I am always willing to learn more/expand knowledge of job. Always observant and aware of my sorroundings. Detail oriented.

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Resume Overview

School Attended

  • Eastern Michigan University
  • Lincoln Park High School

Job Titles Held:

  • Uniformed Asset Protection Team Member
  • Cashier / Back up Tool Rental Associate
  • Cashier

Degrees

  • High School Diploma

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