Conducted investigations regarding suspected incidents of external fraud, employee theft and embezzlement.
Patrolled the facility and served as a general security presence and visible deterrent to crime and theft.
Reported all incidents, accidents and medical emergencies to law enforcement.
Responded quickly to medical emergencies, bomb threats and fire alarms.
Answered alarms and investigated disturbances.
Investigated calls and complaints involving fire, theft, accident and hazard reports.
Continuously monitored security cameras and fire, building and alarm systems.
Interviewed, questioned and conducted undercover surveillance operations.
Maintained a professional, physical presence at the assigned areas within the store to deter inappropriate behavior.
Checked packages as necessary.
Responds, resolves and documents EAS (Electronic Article Surveillance) alarms.
Alerted Store Detectives to suspicious persons and/or situations and may assisted in apprehension as required.
Performed front end lot checks in order to identify & resolve safety/security concerns.
Conducted assessments and audits as assigned, identifying shrink, safety, security and fire prevention concerns.
Responded to emergency situations and is CPR/AED trained and certified.
Maintained security of entries/exits as required by store hours and conducted regular perimeter inspections to ensure proper door security.
Maintained a safe work area, and reports safety concerns to appropriate leadership personnel for resolution.
Triaged customer complaints/concerns and contacted appropriate persons for resolution.
Assisted in conducting investigations and interviews when necessary.
Utilized various computer applications to monitor and respond to alarm and exception activity.
Documented Asset Protection activity within the case management system.
Michigan Competitive Scholarship recipient
Dean's list student
GPA: 3.0 Active in various clubs and organizations, Cadet Major in Lincoln Park J.R.O.T.C. (Four years), writer for Lincoln Park High School's school paper (two years), Captain of the Lincoln Park J.R.O.T.C. Color Guard (three years), Lincoln Park J.R.O.T.C. Battalion S-3 (two years), participated in over 50 community service events.
During my time at Lincoln POark High School I was the recipient of different awards such as, Cadet Leadership of the year (2012), Cadet of the Month (2013), Community Service Ribbons, and various other J.R.O.T.C. related awards.
Ability to identify problems and find solutions Able to work with no/minimal supervision Excellent communication and customer care skills. Ability to thrive/work well under stress. Able to work well with deadlines. I am always willing to learn more/expand knowledge of job. Always observant and aware of my surroundings. Detail oriented.
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