Underwriting Service Assistant Resume Example
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UNDERWRITING SERVICE ASSISTANT
Professional Summary
Organized and detail-oriented Underwriting Assistant dedicated to improving efficiency, productivity, and profitability through continuous process improvement. Analytical thinker skilled at developing innovative solutions to complex problems.
Skills
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Work History
Underwriting Service Assistant, 08/2015 to Current
Company Name – City, State
Company Name – City, State
- Research policy information and enter policy changes.
- Process high volume new application, reinstatements, and added car applications.
- Type and/or process a variety of reports, filings, form letters and cancellation letters to comply with state and federal laws.
- Respond to agent and policyholder questions regarding policy billing and processing procedure.
Independent Claims Call Center Agent, 04/2016 to 11/2016
Company Name – City, State
Company Name – City, State
- Captured new loss reports using established processes.
- Gathered information and explained coverage and claim processes on liability, PIP/MPC, UMPD, and physical damage coverages.
- Used Allstate claims systems and other technologies to perform job duties.
Quote and Bind Sales Representative, 04/2014 to 08/2015
Company Name – City, State
Company Name – City, State
- Serving as first-level contact for inbound or outbound phone sales.
- Communicating with customers and associates over the telephone, in person and in writing.
- Providing accurate rate quotes and binding applications for insurance products.
- Applying product, industry and market knowledge to make recommendations.
Client Support Specialist, 08/2012 to 12/2014
Company Name – City, State
Company Name – City, State
- Resolve product or service problems by clarifying the customer's complaint.
- Recommend potential products or services.
- Open and maintain customer accounts by recording/updating account information.
Education
Bachelor of Arts: Creative Writing, Current
Full Sail University - City, State
Full Sail University - City, State
- 3.5 GPA
- Member of Women Of Full Sail Club
- Recipient of Pathfinder Scholarship
Associate of Arts: Applied Psychology, December 2013
Florida Institute of Technology - City, State
Applied Psychology
Florida Institute of Technology - City, State
Applied Psychology
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Resume Overview
School Attended
- Full Sail University
- Florida Institute of Technology
Job Titles Held:
- Underwriting Service Assistant
- Independent Claims Call Center Agent
- Quote and Bind Sales Representative
- Client Support Specialist
Degrees
- Bachelor of Arts : Creative Writing , Current
Associate of Arts : Applied Psychology , December 2013
