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Underwriting Manager Resume Example

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JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Objectives
  • To share my experience, to enhance future market trends. Learn the company's culture, becoming part of the innovation to grow profitably in the years to come. My top goal is to collaborate with all the team members in maintaining superior service standards and meet/exceed production goals profitability.
  • Make sure Underwriters have all the tools needed to perform tasks.
  • Provide or enable team members training, use their skills to help cross-train.
  • Maintain strict adherence to all deadlines and verify the quality of all service standards.
  • Always be on top of market news, including any coverage changes, and other company's appetite.
  • To continuously forge new relations and strengthen current partnerships. Making sure the underwriters and I contact top performers weekly, and any others are met with quarterly.
  • When handling any issues with internal or external customers, positive solutions are developed, ensuring to do the right thing.
  • Able to relocate at any point.
Skills
  • Business Management
  • P&C Underwriting
  • Marketing and Risk Control
  • Excel and Outlook
  • Managing risk
  • Negotiation proficiency
  • Analyzing data
  • Developing policies
  • Influencing business growth
  • Budgets
  • Supervision
  • Relationship Development
Experience
03/2016 to 02/2020 Underwriting Manager Pennymac | Westlake Village, CA,
  • Manage a team of over 45 team members, Including Underwriting, Underwriting Assistances, and Rating Teams.
  • Handled all delegated tasks, including yearly budgeting, building rate goals to achieve profitability and obtain corporate goals.
  • Hire new staffing, provide training schedules, and terminations if required.
  • Collaborate with other departments to enable the underwriters to write the most profitable business.
  • Always be the face of underwriting in communicating all types of information.
  • Created agendas and communication materials for team meetings.
  • Improved customer satisfaction by finding creative solutions to problems.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
01/2014 to 03/2016 Underwriting Manager Pennymac | Plano, TX,
  • Met business growth goals through collaboration with internal stakeholders and departments.
  • Created master spreadsheet to record procedures, denials and approvals.
  • Drafted loss control support documents by conducting operations research. To provide superior protection on business insurance policies.
  • Determined level of acceptable risk by reviewing applications for coverage and loss control reports.
  • Inspected financial statements, credit information and title data to complete underwriting process.
  • Achieved production goals by developing strong underwriting teams.
  • Worked with colleagues to review and accept or deny new and renewal business.
  • Created agendas and communication materials for team meetings.
  • Handled all delegated tasks, including budgeting, rate development, staffing, and training.
  • Improved operations by working with team members and customers to find workable solutions.
  • Managed multiple areas, Commercial Underwriting, Risk Improvement, Personal Lines, Rating Units.
08/2010 to 03/2014 Underwriting Supervisor Arch Capital Group Ltd. | Dedham, MA,
  • Achieved production goals by developing strong underwriting teams.
  • Increased quality control ratings through forward-thinking updates to department policies and processes.
  • Built and managed highly successful team of 15 underwriters.
  • Achieved and maintained high scores in team performance and customer satisfaction.
  • Recruited, hired and trained new employees, including monitoring and review of individual performance.
  • Reviewed employee performance every quarter and delivered constructive feedback to improve weaknesses.
  • Developed Insurance Program to offer better protection for public K-12 public schools.
Education and Training
Expected in 03/2011 | Insurance And Risk Management Insurance Instutitutes of America, Charlotte, NC, GPA:
Expected in | Business Metro Community College, Omaha, NE, GPA:

Marketing- degree not complete

Expected in 2004 Associate | Commercial Underwriting Insurance Institutes of America, Omaha, NE, GPA:
Expected in 2000 Certificate in General Insurance Omaha, NE | , , GPA:
Expected in 1985 | Computer Science UNO, Omaha, NE, GPA:

degree not complete

Expected in 1984 High School Diploma | Omaha South High School, Omaha, NE, GPA:
Activities and Honors
2011-present CPCU Society 2011-2014 CAIP - Charlotte Association of Insurance Professionals 2014- 2016 RIAP - Rhode Island Association of Insurance Professionals 2016 - 2018 - Iowa FAIR Plan board member
References
REFERENCES - AVAILABLE UPON REQUEST
Interests
  • COMMUNITY ACTIVITIES , Volunteer at my church with various activities:
  • Teach youth programs
  • Other activities to provide help to the disabled, elderly, and youth.
  • Accomplishments

    As a manager, I am able to create yearly budgets and perform profitably within the set budget.

    I have created specialized programs for different industries, in order to be able to provide comprehensive coverage on all lines of business including E&S.

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    Resume Overview

    School Attended
    • Insurance Instutitutes of America
    • Metro Community College
    • Insurance Institutes of America
    • UNO
    • Omaha South High School
    Job Titles Held:
    • Underwriting Manager
    • Underwriting Manager
    • Underwriting Supervisor
    Degrees
    • Some College (No Degree)
    • Associate
    • Certificate in General Insurance Omaha, NE
    • High School Diploma