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underwriter resume example with 14+ years of experience

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Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills. Recent graduate with excellent research, technical and problem-solving skills. Detail-oriented and able to learn new concepts quickly. Motivated high school student with a track record of academic excellence looking for part-time work. Intends to develop professional work experience utilizing excellent communication and time management skills.

Skills
  • Data collection
  • Quality control
  • Managing risk
  • Quoting and pricing policies
  • Clinical and medical analysis
  • Flexible schedule
  • Training & development
  • Good work ethic
  • Team building
Experience
01/2023 to Current Underwriter Onemain (Formerly Springleaf & Onemain Financials). | Mason City, IA,
  • Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. Systematic Administrative Assistant with successful experience in fast-paced office settings. Hardworking team-player with expertise completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. Enthusiastic Administrative Assistant with expertise in anticipating professional needs and proactively identifying and resolving problems. Bringing proven to promote organization and availability through effective schedule development. Excellent customer service and conflict management skills. SKILLS Flexible and Adaptable Multitasking Abilities Active Listening Data Entry Planning and Coordination Attention to Detail Teamwork and Collaboration Dependable and Responsible Organization and Time Management Analytical and Critical Thinking Self-Motivated Decision-Making WORK HISTORY ADMINISTRATIVE & UNDERWRITING OFFICER 06/2021 to CURRENT New Star Agency Ltd | Goodlands, Mauritius Taking care of customer requests via various communication channels (in person meeting, emails, inbound and outbound calls) Greet customers and visitors with courtesy and provide appropriate direction and information on various service offerings Administer Data Entry through computerized insurance information portal, maintain and update client database software and maintain manual data entry Prepare and edit Insurance quotations, premium and policies in accordance with insurance underwriter Assist with new or extending policies applications for motor vehicle insurance Assisting manager in providing quotations, renewal follow up, policy changes and claims Prepare invoices and approved claim forms to clients through software generated system Ensuring collection of monthly, semi-annually, or yearly premium with clients before any coverage starts Schedule conferences with staffs and Director, record meeting and track goals and objective progress. Facilitate training of new employees in use of existing or new software to compile data and generate insurance policies Scheduling meetings on behalf of Director with potential businesses and clients Identify expected services and process client's requests Collect and synthesize information to qualify the customer's file Assist with ordering office supplies and track inventory Keeping abreast of the service environment and contribute to the overall quality of service required
06/2018 to 12/2022 Dispenser Biomed Pharmacy | City, STATE,
  • Scheduled appointments, verified insurance coverage, maintained accurate patient records and assisted with preliminary testing.
  • Collected customer measurements such as bridge, eye size, temple length, seg heights, vertex distance, pupillary distance and pantoscopic tilt.
  • Assisted patients and customers with choice of frames to best fit budgetary requirements and style preferences.
  • Investigated and resolved customer complaints and adjusted and repaired customer eyewear.
  • Telephoned appointment-holders on day before to confirm times, contacted no-shows, obtained insurance pre-authorization and notified patients upon eyewear availability.
  • Inspected finished eyeglasses to conform to company's quality check process and verified proper fit to customer satisfaction.
  • Instructed patients on insertion, removal, cleaning, care and proper handling of contact lenses.
  • Coordinated office bookkeeping, reporting and communication with customers and vendors and maintained office equipment.
03/2014 to 01/2019 Soccer Teller Value Plus Ltd | City, STATE,
  • Made accurate calls based on knowledgeable reading of league regulations and knowledge of soccer rules.
  • Refereed soccer games in different leagues and play levels with players as young at 18 years old.
  • Maintained neat, professional appearance as trusted and fair officiant for soccer games across
  • Enforced fair play by discouraging unacceptable behavior through disciplinary action.
02/2008 to 08/2013 Bar Waitress Le Recif Attitude Hotel | City, STATE,
  • Provided exceptional service to high volume of daily customers.
  • Recommended and served alcoholic beverages to patrons during high-volume shifts.
  • Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
  • Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
  • Maintained tidiness and organization throughout bar area.
  • Recommended food and drinks to patrons based on preference, pairings and special promotions.
  • Maintained accurate cash handling practices while efficiently serving customers.
  • Monitored patron alcohol consumption to encourage safety.
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
  • Calculated charges, issued table checks and collected payments from customers.
  • Honed bartending skills by assisting bartender with high-volume shifts.
  • Communicated with patrons to offer friendly service and determine needs.
  • Created signature beverages to increase revenue and patron loyalty.
  • Created rapport with new and returning patrons to foster guest satisfaction.
  • Prepared salads, appetizers and garnishes to assist kitchen staff.
  • Checked identification prior to serving.
  • Assessed patrons' needs to always provide proactive service.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
Education and Training
Expected in 08/2010 to to High School Diploma | Cursa Online Classes, Online, GPA:
Expected in 01/2007 to to High School Diploma | Universal College, Riviere Du Rempart, GPA:
Languages
German:
First Language
Negotiated:
German: A2
Elementary
Negotiated:
Accomplishments
  • Consistently maintained high customer satisfaction ratings.
  • Created highly effective new program that significantly impacted efficiency and improved operations.

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Resume Overview

School Attended

  • Cursa Online Classes
  • Universal College

Job Titles Held:

  • Underwriter
  • Dispenser
  • Soccer Teller
  • Bar Waitress

Degrees

  • High School Diploma
  • High School Diploma

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