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undercover asset protection agent resume example with 8+ years of experience

JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Professional Summary

Highly self motivated and goal-oriented professional committed to pursuing a long-term career in Business as an Entrepreneur. To utilize and advance my present qualifications, while adding to the growth and success of a company who is willing to employ me to utilize my current qualifications to the fullest of my abilities, always making an effort to go the extra mile to see progress no matter the challenges or obstacles put forth me. Highly responsible and very motivated individual with outstanding communication and organizational skills with other colleagues and customers. I'm a fast learner that picks up on protocol, policy and procedures as well as company and team methods of handling business operations weather on a big scale or small scale.

Skill Highlights

Proficiency with the Microsoft Office Suite (Word, Excel, PowerPoint, and Access).

  • Photography, auditing, business plans, coaching, retail, Safety, selling, Sales, supervisor.
Accomplishments
Work Experience
06/2014 to Current Undercover Asset Protection Agent Freeman Health System | Parsons, KS,
  • Observe, investigate and detain for authorities individuals that commit criminal acts in assigned store location(s).
  • Assist in executing various company programs including but not limited to: Product Protection, Replenishment & Backroom Disciplines, Back Door Seal, Quantity Control, G.E.T., Bagcheck program, Guardianship, Vendor Control and new initiatives as they relate to company initiatives.
  • Prevent internal and external (shoplifting/theft) losses by coaching and providing feedback to store associates on executing internal controls and creating/executing external theft strategies and tactics.
  • Assisting in maintaining the physical security of the assigned store(s) to include but not limited to auditing alarms, close circuit television (CCTV), locks, lighting, exterior of premises and other physical control tactics.
  • Conduct Electronic Article Surveillance (EAS) audits, maintain log book and react to EAS activation when dressed in team attire.
  • Assist Asset Protection District Manager (APDM), store manager, or other field/corporate management with internal investigations and other special investigations as necessary.
  • Assist with completing Shrink Visit Guides (SVGs).
  • Assist with adherence of Food Safety and Sanitation practices.
  • Monitor vestibule and sidewalk keeping them clutter free to reduce fines and general liability claims (APA assigned to NYC locations) As well as Assist business partners in identifying safety hazards in compliance with OSHA guidelines.
  • Assist with monitoring DC shipment procedures to ensure compliance with company policies, procedures and protection of company assets.
  • Assist in the training of store associates on company policies and procedures as well as shrink management tactics while maintaining the Shrink Awareness Board as directed by Asset Protection District Manager.
  • Assist with receiving DSD shipments, credits and auditing store DSD practices as directed by Asset Protection District Manager.
  • Review and audit Point of Sale (POS) transactions as directed by Asset Protection District Manager.
  • Assist with the execution of company business plans/objectives to drive sales, be profitable and provide a superior customer and associate experience.
  • Stock store shelves and end-caps with merchandise when it is delivered to the store; control inventory by performing proper receiving and stocking including accurate cycle counting, processing, merchandise transfers according to procedures, and reporting inventory problems to the Store Manager.
  • Assist with the implementation of Plan-o-gram updates, verify the integrity of store Planograms to include accurate pricing.
  • Oversee that store inventory is regularly inspected in accordance with the Product Freshness Awareness schedule.
  • Maintain a neat and orderly back room.
  • Ensure that proper identification is produced when selling alcohol, tobacco, and lottery tickets.
  • Assist with the operation of One-hour Photo department.
  • Build displays of merchandise and complete new Plan-o-grams sent from the corporate office.
  • Assist with price Jessicadowns and changes for merchandise on the shelves.
01/2013 to 06/2014 Security Guard Honor Guard Security | City, STATE,
  • Observe, investigate and detain for authorities individuals that commit criminal acts in assigned store location(s).
  • Assist in executing various company programs including but not limited to: Product Protection, Replenishment & Backroom Disciplines, Back Door Seal, Quantity Control, G.E.T., Bagcheck program, Guardianship, Vendor Control and new initiatives as they relate to company initiatives.
  • Assisting in maintaining the physical security of the assigned store(s) to include but not limited to auditing alarms, close circuit television (CCTV), locks, lighting, exterior of premises and other physical control tactics.
  • Conduct Electronic Article Surveillance (EAS) audits, maintain log book and react to EAS activation when dressed in team attire.
  • Assist Asset Protection District Manager (APDM), store manager, or other field/corporate management with internal investigations and other special investigations as necessary.
  • Assist with completing Shrink Visit Guides (SVGs).
  • Assist with adherence of Food Safety and Sanitation practices.
  • Monitor vestibule and sidewalk keeping them clutter free to reduce fines and general liability claims. (APA assigned to NYC locations). As well as Assist business partners in identifying safety hazards in compliance with OSHA guidelines.
Education
Expected in 2011 High School Diploma | Arts & Media Prep, Brooklyn, New York GPA:
Certifications

Photography, auditing, business plans, coaching, retail, Safety, selling, Sales, supervisor.

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Resume Overview

School Attended

  • Arts & Media Prep

Job Titles Held:

  • Undercover Asset Protection Agent
  • Security Guard

Degrees

  • High School Diploma

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