A professional with a consistent history of quality performance with an expertise in management. Great communicator with the ability to motivate, train personnel and promote team spirit.
01/2008 to 01/2013
UI Wage Data & General SpecialistState of Georgia Department of Labor － Atlanta, GA
Input wages from tax reports into Staffing System WG45 or CICS daily and communicate to supervisor any errors or inconsistencies and complete transcriber log sheet to identify batches and file completed batches daily.
Quick Key and Quick Balance wages from image in "TOPIC".
Received, open, sorted and processed mail for the tax administration department.
Tax and wage data is entered into the database for confirmation.
Lifting mail boxes that are 20 pounds each.
Assist other departments: U.I Tax Chief Office by answering a multi-line telephone and helped the Unemployment Batch department by entering wage information from the DOL-4 wage reports into the CICS system and answered a multi-telephone system in the adjudication department.
Called employers for the Unemployment Wage Investigations department to obtain quarterly wages for employees who have filed for unemployment insurance benefits.
Assisted the Magnetic Media by verifying state payments and vouchers before processing.
Helped the Unemployment Insurance Benefit and U.I.
01/2007 to 01/2008
Project Install CoordinatorCorporate Temps. At The Coca-Cola Company － Atlanta, GA
Worked with Project Managers and Account Coordinators to ensure projects were completed on time.
Answered multi-line telephones, and typed letters, memos and interoffice emails.
Answered consumer questions and entered complaints into Siebel regarding company's products.
Managed 78 Service Providers daily and allocated assignments to employees.
Administrative AssistantCourseault Commercial, Inc － Atlanta, GA
Answered multi-line telephone and provided customer service to clients.
Typed appointment reminder notices, letters and memos to clients.
Gathered statistical information for construction project proposals.
Distributed payroll checks, delivered mail to post office and ordered office supplies.
Maintained office files and prepare financial reports.
01/2006 to 01/2007
Onsite RecruiterCorporate Temps － Norcross, GA
Managed 128 employees daily and conducted performance evaluations, implemented training programs, established wage incentives and processed payroll information.
Recruited, interviewed, hired, orientated new staff and terminations.
Successfully interacted with diverse groups and conducted group meetings.
Handled HR administrative duties and distributed paychecks.
01/2006 to 01/2007
IRS Data Entry ProcessorBank of America Venturi Staffing － Riverdale, GA
Entered check information into bank system.
Processed 64,000 to 100,000 checks per day.
Ensured all information entered into system was accurate for government processing.
Employment Office ManagerV&W Employment Service － Union City, GA
Managed 750 employees, and attended and conducted regular business meetings.
Recruited, hired, orientated, conducted performance evaluations, implemented disciplinary action and termination of employees.
Review sick, annual, military and family medical leave.
Answered multi-line telephones, ordered office supplies and assisted visitors.
Handled all HR administrative duties, bank deposits and distributed employees' checks.
Typed letters, memos, reports and other managerial duties.
Made bank deposits and performed accounts payable/receivables.
01/2004 to 01/2005
Licensed Drivers ExaminerState of Georgia Dept. of Driver Services － Fayetteville, GA
Provide customer service, answer a multi-line telephone, and operate the camera.
Renew Drivers Licenses, Permits, Administer Road Test and Commercial Vehicle Test.
Check passports, green cards for authenticity and notify the chief if it is fraudulent.
01/2003 to 01/2004
Academic AdvisorBarton County Community College － Fort Riley, KS
Handled all Administrative duties such as filing, faxing, copying and mailings.
Answered multi-line telephones, greeted visitors, assisted students and operate college banner.
Registered Military personnel and Civilians students for College and assist with Financial Aid.
Counseled Military and Civilian students in regarding their student academic improvement plan.
Conducted assessments for each student by evaluating their improvement.
Education and Training
Master of Business Administration: Human Resource ManagementAmerican InterContinental University － Hoffman Estates, ILHuman Resource Management
Bachelor of Business Administration: Human Resource ManagementAmerican InterContinental University － Hoffman Estates, ILHuman Resource Management
Activities and Honors
National Assn. Of Women Professionals and Society for Human Resource Management (SHRM)